Growing up, we always take for granted that elevators always work perfectly and rarely break down, those are the days when property developers have a choice of only well known brands such as Schindler, Kone, Otis and the many Japanese brands.

Lately, there's been a lot of crappy elevators from unheard of brand in many of our high-rise buildings that always break down, too slow, unstable, ugly, etc. just pure garbage!!!!

So let us all name and shame these companies folks!

This post has been edited by Dah Playa: Jul 24 2018, 10:29 PM

What about KONE and Schindler?

Oh ya, what’s that lift brand that UTAR University uses?

Just because you never heard of the brand doesn't mean it's garbage, and fyi the brands in your poll are all branded.

Even a Schindler can break down if the management is poor from the owner, while a Dong Yang can last long if the management is good.

I'm aware of the maintenance issue, yet the "brand" of elevator in my previous condominium constantly breaks down despite regular maintenance, or whatever they call it.

My point is those brands are garbage.

From what I understand, the Sungai Long campus in UTAR uses Eita.

Lemme share a little from experience in the business(management). We all know brands like Schindler, Kone, Otis and stuff like that tops the brand in elevator. Unfortunately, they have a very short lifespan. Parts and replacement usually EOL about 5-10 years down the line, that is usually where the nightmare starts.

When you use elevator in a building, you'll notice there's a brand imprint usually on the elevator cart. But how sure you are(unless its a new building), that what you're seeing is the actual brand? Because of problem as my previous paragraph, the cost/logical choice is to most of the time mix/match parts, cannibalize whatever that's still usable and salvage another part from somewhere which leads to all the problems u guys go through.

Malaysian law in management is very weak, even super high end condo(1-2myr/psf/maintenance fees) doesnt have a proper budgeting or forecast and an elevator replacement is NEVER EVER included in a long term budgeting. Elevator life on average is only 10-15 years old. Just as a reference point, in Japan, its mandatory to have a 30 years plan in a building management budgeting.

Apart from the above, Elevator also goes hand in hand with building structure. As we all know Malaysian building "quality" and i am sure many PE here can agree with me, is not the best. Elevator shaft misalignment happens more than you think, degradation of the shaft may also indirectly affect the difficulty of maintenance and ride comfort.

As for TS question, my answer is. Its pretty irrelevant. Schindler has the best product AFAIK, but any brand can be upgraded to its higher model of choice at a much cheaper price point and ANY brand cart can be renovated/decorated to be like those of Schindler or even better. Most important aspect is the "after" maintenance.

thanks for sharing the insight

LG elevator is SIGMA actually

Even buy expensive brand doesn't mean free of frequent breakdown.

Just like buy expensive car, but using cheapo engine oil, use low quality part to for replacement part, you may still experience breakdown.

Quality of maintenance also play an important part.

If the lift constantly breakdown, a thorough inspection and analysis need to be done to find the root cause of frequent breakdown.

Ultimately, issues like this always boils down to dollar and cents issue. Or, in some occasion, corruption among committee members in the management. Its always recommended to go for OEM company of whatever brand your elevator is for maintenance(until replacement part EOL that is, then no choice but 3rd party as they can find salvaged part faster than OEM).

There's usually only 2 package, full coverage, or maintenance ONLY which price varies rather significantly/month. Or, the "special" option, 3rd party elevator maintenance company which very often provide kickbacks to "some people" patronizing their services. Sad, we don't have a proper regulation for elevator maintenance even though it is at core the most important asset a building could ever have.

For our condo, it uses Toshiba brand of lifts, but I believe that it's more than 10 years old dy as the condo itself is 23 years old. Does break down from time to time, but gets repaired within a week.

Our management is currently sourcing for new lifts for both blocks (2 in each block, so 4 in total). Some options are under consideration such as increasing the maintenance fees temporarily to cover the purchase of the lifts as one of them.

1. Brand is important - as discussed above
2. maintainance - important- as discussed above
3. Cutting cost measure
Do u know that certain brand have few model u can choose from low grade to higher most reliable but expensive

Most developer, when then do the selection most probably they will choose the low grade. Thats where the problem will come.

If i recall correctly, Toshiba's official elevator partner in Malaysia is MS Elevators right? Replacement is one choice, there's also another choice where you may consider "refurbishing".

Temporary increasing maintenance fees is often the most adopted method in Malaysia and as always, it will be very tricky to get an approval in your EGM/AGM.

My advise is, try to broaden your prospect and ask ask many company as possible, including 3rd party vendors. One thing to note of is, 3rd party vendors often gets the worst job. When things go bad or horribly wrong, its always passed onto them. But because of this, they are actually more experienced than OEM's typical "guidebook" response. You dont need to commit anything, but meeting these contractors for 3rd party opinion will give you much insights.

diff CLASS diff quality 1...

Fujitshu

Dover

Mitsubishi

It's understandable for elevators to break down as time wears on, but my issue is with elevators that are already breaking down despite being brand new. Case in point, the Sigma elevators in The Wharf, Taman Tasik Prima Puchong, started breaking down as tenants started moving in..... Eita elevators in the many Platinum Victory condominiums in Setapak, KL, same story.....

I see....no wonder they are both terrible...

Brand new elevators (1-3 years) from building completion usually takes some time to calibrate properly. Every building traffic is different, and some places due to much traffic moving in out, there tends to be overload or cargo elevator needs further balancing/fine-tweaking. This is pretty much normal bro, no calls for alarm or to judge the elevator yet. It may be down not due to breakdown, but simply ironing out electronical/software bugs etc to fine tune flow/timeouts/powersavings etc from default.

maintainance is very important..
even u uses branded one also.. if lack of maintainance still sucks too..