QUOTE(TongCN @ Jul 23 2018, 10:21 PM)
that would belong to WK2.patience ...
Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance
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Jul 23 2018, 11:45 PM
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#1
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Aug 3 2018, 08:42 PM
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#2
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HLB Tmn Connaught CRM can dispense 40 x RM100.
there are few CRMs, you may need to try one by one, depending on how many RM100 notes inside. |
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Aug 3 2018, 09:24 PM
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#3
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Aug 7 2018, 01:52 PM
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#4
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Aug 8 2018, 02:40 PM
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#5
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Aug 30 2018, 06:56 PM
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#6
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Oct 20 2018, 09:18 PM
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#7
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recently used BP at Zara MV.
The refund took about 4 weeks, and accord to the staff, CC takes ~2 weeks and debit card ~4 weeks. So I guess it is somewhat closer to DC, than to CC in this aspect |
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Oct 24 2018, 11:45 PM
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#8
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Oct 25 2018, 10:43 AM
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#9
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Nov 8 2018, 07:11 PM
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#10
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QUOTE(digidigi @ Nov 8 2018, 07:03 PM) With others bank you also can’t reverse lo....u are the one swipe/ sign/ pin the card, you need to make sure before you do the transaction objection! its possible to charge back if the product or service not delivered as agreed. black and white needed as proof. This post has been edited by lamode: Nov 8 2018, 07:11 PM |
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Nov 8 2018, 09:02 PM
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#11
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Nov 23 2018, 12:10 PM
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Live chat agent said would get back to me, but never happen.
sent in email, no reply. is there a channel for complaint before sending to BNM? |
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Nov 23 2018, 03:55 PM
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#13
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Nov 29 2018, 01:58 PM
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#14
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just saw AA has CC now, and the benefits for using AA flight is actually better than BP
https://www.airasiacards.com/my/en |
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Nov 29 2018, 02:14 PM
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#15
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QUOTE(lamode @ Nov 29 2018, 01:58 PM) just saw AA has CC now, and the benefits for using AA flight is actually better than BP https://www.airasiacards.com/my/en QUOTE(ckweng @ Nov 29 2018, 02:04 PM) Hmm there seems to be no mention that CC convenience fee charged for booking on AA's website is waived though...or did I miss it? not mentioned.personally the priority stuff and onboard wifi (not all flights have it) are more important to me. |
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Nov 29 2018, 08:33 PM
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#16
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The unfortunate finally happened
I managed to withdrew 3k from different RHB branch before, but went to RHB Midah, first ATM to check balance then withdraw 4k, failed, then tried 3k also failed, then move to second ATM, check balance again, and tried 3k, it failed, to my surprise it retained my card!!! so maybe not to use the try and error method with RHB bank, hassle to go bank during working hour to get the card This post has been edited by lamode: Nov 29 2018, 08:34 PM |
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Nov 30 2018, 11:25 AM
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#17
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QUOTE(lamode @ Nov 29 2018, 08:33 PM) The unfortunate finally happened I managed to withdrew 3k from different RHB branch before, but went to RHB Midah, first ATM to check balance then withdraw 4k, failed, then tried 3k also failed, then move to second ATM, check balance again, and tried 3k, it failed, to my surprise it retained my card!!! so maybe not to use the try and error method with RHB bank, hassle to go bank during working hour to get the card QUOTE(propusers @ Nov 30 2018, 09:08 AM) did you able to get back the card if ask RHB staff? short answer: just back from RHB branch and got back my card. or need to freeze the card at BP app and request a new one? First the RHB CS told me whatever card held in ATM cannot be returned and will be send to card issuer, so I need to contact card issuer myself. I asked her, what if it is oversea card? are you going to send back as well? then she asked me to look for officer in charge of ATM behind teller counters. at first the officer told me the same, asked me the card got my name or not, if told her no, then she said it's probably due to MEPS failed to verify my name, and the card is blocked (this is not true, BP does not use MEPS Network at all, its going though Mastercard Network instead) Then she went to open the ATM for the card, and called BP to verify ownership, in turn the BP called me back in few mins to do verification before releasing info to RHB officer (and she asked BP if the card is blocked or active! lol!!!). very well done for prompt action from BP CS, sorry I didn't get his name Finally I got my card after RHB verify IC with thumbprint and signed for acknowledgment. If all failed, perhaps need to "remind" them feedback to HQ/BNM. TGIF all! PS. I confirmed the card is usable as I made a withdrawal from CIMB some mins ago. BigPayJonathan bravo to BP CS this time This post has been edited by lamode: Nov 30 2018, 02:33 PM |
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Nov 30 2018, 11:43 AM
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QUOTE(hakkai0810 @ Nov 30 2018, 11:40 AM) luckily able to get through BP CS. feels weird why BP dont have the name embossed on the card... how did you get back your card from rhb last time?mayb need to avoid RHB atm, as i rem previously got ATM eat card case reported also happened on RHB atm its common for prepaid / debit card without name, I think it is RHB's procedure issue. |
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Nov 30 2018, 11:46 AM
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#19
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Nov 30 2018, 11:29 PM
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#20
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