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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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akafoz
post Dec 4 2018, 12:23 AM

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QUOTE(wanttobuylaptop @ Dec 3 2018, 03:09 PM)
yes ninja means an act done without people knowing, and yes it is missing money in my case.

BP statement showed a 1.5k transaction charged to BP without any details. in app, no such charges, in the excel export from app, no such charges. no charges was hide in the app too. so this 1.5k is magic done by BP system.

i mention my account was not tally ask the cs to check and the cs keep asking me provide information. funny la, the cs not willing to check, actually he never bother to check at all.

best part is CS accuse me not given the transaction details. they likely think we the user are god to them because i would have know beforehand that a charge that does not appear in app, or excel export, and only appear in their statement which we will not have it unless we ask BP to provide. because probably only god can predict on which day BP decide to ninja charge its user.
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Omg...it is terrible, please keep us updated on the development of this issue.

i just applied bigpay account and still waiting card arrival.
If this issue cannot be solved, maybe i will not use bp already.
akafoz
post Dec 13 2018, 05:13 PM

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Do you mean when the apps is down, we also cannot swipe the card also?


This post has been edited by akafoz: Dec 13 2018, 05:14 PM
akafoz
post Dec 13 2018, 11:02 PM

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QUOTE(coolguy99 @ Dec 13 2018, 08:01 PM)
In my experience when the app is down it does not affect the card usage.
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OK thanks for sharing.
akafoz
post Dec 20 2018, 05:03 PM

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QUOTE(cybpsych @ Dec 20 2018, 11:34 AM)
use [SEARCH] function with keyword "wechat"

you'll get the answers for the same question
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QUOTE(ronnie @ Dec 20 2018, 11:37 AM)
Did you install the WeChat Pay application... ? You can easily answer your own question from the WeChat Pay app itself.
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QUOTE(ronnie @ Dec 20 2018, 03:49 PM)
But your question can be answer if you have used WeChat Pay application installed.... no need to have BigPay Card
user posted image

tip for you: Bank Cards is not Credit Card
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Rofl @ the entertaining reply.

No, I will not answer that guy too.

Search for the answer LoL rclxm9.gif
akafoz
post Dec 30 2018, 10:34 AM

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hmm..cs system seems really not as good as bank..


Attached thumbnail(s)
Attached Image
akafoz
post Jan 24 2019, 09:39 AM

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yesterday evening buy a car plate number at JPJ website, no bigpay/tune money option at credit card payment list so I just pick CIMB Bank.

Transaction pass with OPT, everything silky smooth

transaction time on receipt is 07:39:45 PM
akafoz
post Jan 29 2019, 05:00 PM

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err.. i am lost.. so bp is no longer (or soon) entitle for credit card top up cb ?
any confirmed source?
akafoz
post Feb 3 2019, 11:14 AM

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+1 similar issue for shopee, no OTP

Furthermore, my previously saved BP card in shopee had been removed by shopee i belive..

user posted image

This post has been edited by akafoz: Feb 3 2019, 12:01 PM
akafoz
post Feb 3 2019, 03:12 PM

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just tried to use BP for shopee purchase again. To my surprise the payment had passed without any error.

The BP card was identified as CIMB card though.

This post has been edited by akafoz: Feb 3 2019, 03:13 PM
akafoz
post Feb 3 2019, 05:45 PM

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QUOTE(tan_aniki @ Feb 3 2019, 03:57 PM)
yours is showing payment page as attached or not.
if not, it should mention something about ipay88 and ipay88 definitely work with BP.
mine still showing cybersource which is still declining the transaction...
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Yes, similar check out page as ur picture.
akafoz
post Feb 3 2019, 05:45 PM

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Sorry for double post.

This post has been edited by akafoz: Feb 3 2019, 05:46 PM
akafoz
post Feb 14 2019, 11:22 PM

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Hello guys, anyone know if masterpass for tgv is working for bp now?
akafoz
post Feb 19 2019, 08:58 AM

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lol updated the IOS apps, top up source only left 1 card.

I was wondering if they did this purposely.

akafoz
post Feb 19 2019, 10:27 AM

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QUOTE(David83 @ Feb 19 2019, 10:05 AM)
I found something more interesting.
As of yesterday, my quota to top up using CC left RM 500.
Today after app update, quota changed to nearly RM 9000.

When the quota is refreshed? Calendar month?
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QUOTE(ClarenceT @ Feb 19 2019, 10:09 AM)
Refreshed on 1st of a calendar month.
My quota: yesterday - RM2xxx only, now - RM 5xxx
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err guys, how do you check the balance quota of CC top up?
akafoz
post Feb 19 2019, 10:34 AM

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QUOTE(ClarenceT @ Feb 19 2019, 10:29 AM)
You try to top up RM9999 and you will get an error message.
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QUOTE(cybpsych @ Feb 19 2019, 10:29 AM)
enter topup amount 10k (max), then see how much balance it will inform you.
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I see, thank you. thumbup.gif
akafoz
post Feb 20 2019, 09:55 AM

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i think quite a number of people maintain very low balance in bp account and top up only when they need to use it. Therefore, downtime on apps when they need to top up also same as disable them from using BP card due to insufficient balance.

part of the reason could due to balance in bp is not protected by PIDM.

akafoz
post Feb 21 2019, 09:41 AM

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QUOTE(ziniowong @ Feb 21 2019, 09:35 AM)
anyone paid their shopee order with bigpay this morning? still working? dont want to waste another voucher code
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just did shopee with bigpay, with steps below

- deleted saved bpcard since previous purchase
- select item in cart to pay
- select payment method with new credit card
- input bp card detail as if it is first time use
- key in OTP
- done
akafoz
post Feb 21 2019, 11:31 AM

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anyone from Johor used BP to pay for Cukai Tanah / Quit Rent through https://onlinepayment.johor.gov.my/ before?

Visa/Master is acceptable. I tried to use bp card just now but payment page showing error before proceed to get OTP.

Retry and it tell me only make next payment after 24 hours. No $ is deducted from BP account so payment not done.

This post has been edited by akafoz: Feb 21 2019, 11:34 AM
akafoz
post Feb 21 2019, 12:04 PM

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QUOTE(digidigi @ Feb 21 2019, 11:33 AM)
I pay cukai tanah  before using this site, no issue
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Thank you. In this case, I will retry tomorrow.
akafoz
post Feb 21 2019, 05:57 PM

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QUOTE(RickRick88 @ Feb 21 2019, 05:55 PM)
I just top up this morning using my wife's card (supp card under me), it went through. Not sure how do they monitor that.
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ur bp apps already updated to latest revision before top up happen?

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