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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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tan_aniki
post Jan 13 2020, 01:21 PM

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QUOTE(WaCKy-Angel @ Jan 13 2020, 01:16 PM)
OTP or no OTP ?

And what did UOB said about it? it is a very big security issue.
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i forgot got otp or not but should have otp as that time i direct pay for the ride, not add card to grabpay

they called me and ask whether i use the card on grab or not as i have entered wrong cvv and they will reverse the payment and i need to pay again with correct cvv
tan_aniki
post Jan 13 2020, 03:20 PM

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QUOTE(Boy96 @ Jan 13 2020, 03:07 PM)
Now 1 GBP = RM5.30 but BigPay still charging around RM5.35-RM5.41
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it depends on the settlement day rate
any screenshot?
tan_aniki
post Jan 13 2020, 03:29 PM

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QUOTE(Boy96 @ Jan 13 2020, 03:26 PM)
user posted image

6 jan - pending 5.36, settled 5.41
11jan - pending 5.32, settles 5.354
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click into the transaction to get the settle date, then check the history of the exchange rate for the settle date

check the rate here, not xe.com
https://www.mastercard.us/en-us/consumers/g...t-currency.html

6/1 5.41, 11/1 & 12/1 5.35

This post has been edited by tan_aniki: Jan 13 2020, 03:36 PM
tan_aniki
post Jan 14 2020, 10:16 AM

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QUOTE(jiaen0509 @ Jan 14 2020, 10:06 AM)
Really disappointed with BP customer support.

Order cancel and merchant send the money back to my MasterCard since I use the card as payment method(Payment Source)

Ask about whether it need time for BigPay to proceed the inward fund like IBG transfer which local bank need one working day to proceed only the fund will reflect into the account.

They told me, merchant have refunded my payment but it charge again with the same authorization code which applied to every card not only BigPay after I questioned how come merchant can simply charge on my card without permission.

Then they send me the statement, after I read the statement details. They refund the amount and charge the correct amount after status turn “Settled”

For example, I swipe for 100USD, BigPay will show RM404. After settled, it will show the correct amount which is RM400. So, they will refund RM404 and charge again RM400. It is not refund and charge...

Really speechless with their cs, do not fully understand how their card works. Even read the statement also dont know... sad
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it's the same thing happen everywhere for eg. Paypal, you will get the refund rate on the day you get refunded, not purchased, you might gain or loss depends on the difference between purchase and refund rate.
tan_aniki
post Jan 14 2020, 11:10 AM

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QUOTE(frostier @ Jan 14 2020, 11:02 AM)
user posted image

Attempt to reload since Saturday. PBB card.

Uninstall and reinstall. Trying to remove the sources. This popped up.
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try again
yesterday i also top up RM1 with RHB WMC in order to get SST rebate also show this error, then i try enter the card details again then can enter OTP page etc
tan_aniki
post Jan 14 2020, 12:05 PM

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Just received 2019 report from BP, luckily they didn't mention how much i have withdraw and top spending on which merchant lol
tan_aniki
post Jan 16 2020, 02:45 PM

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Dear Fave-r,

Greetings from Fave and hope you have had a great 2020 thus far!

You are receiving this email as you have linked your AirAsia BIG account to your Fave account successfully! Effective 16th January 2020, there will be an upcoming update with regards to how your BIG points work on Fave. The full details are as follows:

(i) For transactions made on Fave, you will be earning 1 BIG Point for every RM5 spent in Cash (i.e. from your selected payment method) on Fave

(ii) When redeeming BIG Points on Fave, 150 points will be equivalent to RM1 on Fave

If you have any questions or concerns, please feel free to reach out to us at hello@myfave.com or via live chat from the Fave app / website, and our Customer Happiness team will be more than happy to assist.

Thank you for your kind support and we hope that you have a nice day!



Warmest Regards,

Fave Team


De-valued... 150 = RM1...
tan_aniki
post Jan 16 2020, 03:15 PM

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QUOTE(avinlim @ Jan 16 2020, 02:49 PM)
wow....straight 150 = RM1.... faster use it all
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already start effective lo...
tan_aniki
post Jan 16 2020, 06:26 PM

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QUOTE(MGM @ Jan 16 2020, 05:02 PM)
What about using Big points on AA flights?

By the way can a fave account linked to different AABig account?
I have created AABig accounts for each member in my family list and some of them the points r expiring.
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I never try to switch inside fave
U can try go settings and click ur BIG points, then click Disconnect your BIG Memeber Account, maybe can switch
tan_aniki
post Jan 18 2020, 08:31 PM

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QUOTE(wongmunkeong @ Jan 18 2020, 07:32 PM)
i'm newbie to ambank true visa too

am true visa is based on calendar month VS my statement date 12th
Tested:
1st month's statement - no cash back even when i did BP $1K

2nd month's statement - i purposely didnt reload BP until after 2nd statement month, thus the cashback definitely from previous
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My statement date is on 28th and everytime i reload on 28th evening to get the cb and statement together in one
tan_aniki
post Jan 19 2020, 08:17 PM

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QUOTE(zstan @ Jan 19 2020, 08:10 PM)
not sure if this is the right place to ask, but will i get the 6x big points if i reload Big Pay using Hong Leong Air Asia Visa?
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NO
tan_aniki
post Jan 21 2020, 10:38 PM

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QUOTE(FusionXY @ Jan 21 2020, 09:28 PM)
Hi everyone.

Just applied Big Pay few days ago.

Can I use Big Pay when I travel to Germany?

Thanks.
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Yes, i seldom use cash at germany and austria
tan_aniki
post Jan 22 2020, 12:49 AM

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QUOTE(FusionXY @ Jan 22 2020, 12:46 AM)
Most hotel and restaurant support Mastercard?

How much fee to withdraw from ATM Machine from Germany by using Big Pay.

Thanks.
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I withdraw once only at Austria, RM10 from BP
tan_aniki
post Jan 22 2020, 05:52 AM

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QUOTE(FusionXY @ Jan 22 2020, 01:14 AM)
Oh thanks. Before you go Germany.

Can change currency? Might getting the card soon.
Expect to deliver tomorrow or Thursday.

Thanks.
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Of cos u can change some euro before go there
But to withdraw Euro with BP u need to be in Europe except Britain and some other country which didnt use Euro
tan_aniki
post Jan 22 2020, 10:36 AM

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QUOTE(FusionXY @ Jan 22 2020, 10:26 AM)
Oh. Thanks.
Compared to outside money exchange shop.
Big Pay has better rates?
Thanks so much for the information.

Have to make sure that can use there so I don't need to exchange currently before going there?
Big Pay rates are better than outside shop that exchange currency?
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yes, they follow their own rate which is almost same like xe.com

https://www.mastercard.us/en-us/consumers/g...t-currency.html
tan_aniki
post Jan 22 2020, 06:24 PM

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QUOTE(FusionXY @ Jan 22 2020, 04:56 PM)
Thanks for the information.

Can't wait to try one day.
Maybe if it is a good rate via Big Pay then no need to carry a lot of cash to go there.

How do I know what's the bank fee while travelling to Germany?

Thanks.
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Bank fee 0%
tan_aniki
post Jan 22 2020, 09:21 PM

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QUOTE(solstice818 @ Jan 22 2020, 06:12 PM)
Has anyone encountered big point not credited? It has been few days since the transaction.
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check with CS, compile your airasiabig.com points history and BP points history into excel and let them compare
after i did this, they rectify everything and now i can get almost 1-2 days after the txn made
tan_aniki
post Jan 23 2020, 12:13 PM

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QUOTE(SkyHermit @ Jan 23 2020, 12:01 PM)
Can bigpay card be used on Public bank ATM?

Just tried on it and it doesn't recognize so I wonder if it is my bigpay card problem
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can ar, no issue
tan_aniki
post Jan 24 2020, 10:20 AM

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QUOTE(HoNgZ @ Jan 24 2020, 10:17 AM)
I noticed the RM6 fee for withdrawal disappear after few days, is that fee being waived for now?
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manage ur acc with manual record and check ur final balance tally or not
sometimes the fee is not shown in the txn history but recorded in their system
u can request the statement from their server side and you will see the RM6 charges
tan_aniki
post Jan 24 2020, 04:49 PM

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QUOTE(BacktoBasics @ Jan 24 2020, 02:43 PM)
oh really ah.. i think i got too excited for nothing.

sorry peeps.
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we use BP to top up GP and send to bank FOC

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