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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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hakkai0810
post Mar 30 2020, 06:12 PM

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Bigpay down? Open app cant c balance and keep loading
hakkai0810
post May 1 2020, 12:15 AM

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hmm, today dont have any major event right? i wonder wat make the BP server so lag ...

hakkai0810
post Jun 1 2020, 12:25 AM

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I think is more to bp side problem. Last time so many active campaign on 1st day of the motnh and yet bp manage to cope with the load.
hakkai0810
post Jun 1 2020, 05:47 PM

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maybe server will only up on 2/6 biggrin.gif
hakkai0810
post Jun 1 2020, 08:58 PM

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Still cant reload, any trick ? Loo
hakkai0810
post Jun 1 2020, 10:21 PM

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mine worst, 3 acc all failed bye.gif
guess nasib then
hakkai0810
post Jun 2 2020, 11:34 AM

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this morning 1am + still cant reload. Now can d. Guess they really playing the busuk trick lol. Announcement effective on 2/6 and yet close down majority of the reload function
hakkai0810
post Jun 2 2020, 11:40 AM

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QUOTE(!@#$%^ @ Jun 2 2020, 11:37 AM)
nothing we can do, just got to adjust accordingly
*
yeah 2.5k still good to fulfill those card that have tier req like citi cb card
hakkai0810
post Jul 5 2020, 12:59 PM

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top up using SCB card, it says something wrong, please try again. but receive sms saying it charged to the card.

Any1 experience this before? Tq
hakkai0810
post Jul 5 2020, 03:02 PM

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QUOTE(MNet @ Jul 5 2020, 01:28 PM)
i facing this issue since 1 july
bp cs always say their side no issue ask contact bank
bank check they already approve but bp side deny
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Did ur missing top up appear in BP later? or eventually the trx didtn get posted to card?
hakkai0810
post Jul 5 2020, 09:31 PM

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QUOTE(Cookie101 @ Jul 5 2020, 09:24 PM)
Did u reply the sms from bank to verify the transaction?

Recently been getting many sms to almost all transactions done on scb card.

Personally do appreciate that effort but finding it kinda annoying.
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nope, i think tat sms is juz a notification that amount is being charged. Kinda worry since until now BP didnt reflect tat amount yet. Will chat with BP support if tmr still not reflect.
hakkai0810
post Jul 7 2020, 11:12 PM

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encounter same issue cannot reload using HL CC as well. Its my account and card under my name, nvr use in another account but keep failing zzz

This post has been edited by hakkai0810: Jul 7 2020, 11:14 PM
hakkai0810
post Jul 7 2020, 11:23 PM

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QUOTE(lilsunflower @ Jul 7 2020, 11:18 PM)
Yepp - mine keeps failing too.  I called HLB CS and they said the transaction rejected and cancelled at merchant side.
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Have u try delete and readd the card? I do as following and can reload d
1) Delete card
2) Add the card without topping up
3) Add card successful and can top up normally.

This post has been edited by hakkai0810: Jul 7 2020, 11:51 PM
hakkai0810
post Jul 28 2020, 05:31 PM

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seems quite some account kena the audit email even tho with real spending, wonder is it still safe to reload money inside BP sad.gif
hakkai0810
post Sep 12 2020, 01:46 PM

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when i relogin from the same phone, it send me an email after around 8 hours but the phone number seems wrong. The email address seems valid tho. Wonder if it helps when the notification delay so long laugh.gif

This post has been edited by hakkai0810: Sep 12 2020, 01:50 PM


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hakkai0810
post Sep 21 2020, 11:50 AM

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Anyone encounter issue when using transfer function to other bp account? Hit error "cannot complete the transfer , pls try again"
hakkai0810
post Sep 21 2020, 12:26 PM

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QUOTE(digimon09 @ Sep 21 2020, 12:19 PM)
that other BP on freeze mode?
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ROFL you save my life. I thought bp is implement any new rule again. Silly me 😂
hakkai0810
post Dec 4 2020, 09:16 AM

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QUOTE(wolf1991 @ Dec 4 2020, 09:01 AM)
Until today then only I know there have something like this. No wonder I never heard of something like late settlement happen in other credit card.

Bp might be a bit lack behind as compare to credit card of traditional bank as they are relatively new so their system might need to fine tune but so far it is serving me well and this is the only and weird incident happen to me personally over 3 year plus of using it if not mistaken.
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It did happen for me once for credit card tho, the trx posted like 10months later. Freak me out thought got fraud then cs told me is like 10mth ago trx dry.gif
hakkai0810
post Mar 7 2021, 10:31 PM

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seeing all those fraud trx made me scare. Just wondering does freezing card will block the trx from going through?
hakkai0810
post Mar 8 2021, 05:24 PM

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QUOTE(voncrane @ Mar 8 2021, 12:25 AM)
Yes it does.. It works so well that refunds don’t come in either. So use the freezing feature wisely.
*
Thx for the info. At least no need to worry when leaving some money in the freeze card will get fraud.

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