There is a proper statement and i also only know today.
Need to ask from cs.

if it accept mastercard, we can use it anyway in the world.
i have not use bp in china but all my master/visa or amex are accepted before.

This is a recap of the event after i made my complaint known. I have given BP by yesterday to give me a reply on the matter. At 9.30pm the same CS gave me a pm on the app mentioned that they are still checking the matter and will revert to me ASAP. Well, at least i got a reply.
and then today 9.48am i received the call from the same CS telling me that the traction is indeed, ninja charged but the money isnt missing.
the amount is transfer from my wife card to my card. yes the card in question is my wife card. Her card was mostly only top up, and when she wants to withdraw she will transfer to me.

However, like john said, on 10 nov, i made a transfer and it was failed because i have too much money in my card.
john, that transaction was failed, as per checked by your CS.

what happened was, later that day my card balance was freed up and BP ninja authorized the said declined transaction, without notification on both our app, AND without ANY entry of the said transaction on both our app, and my wife excel export.

granted i didnt bother to check my own card because my card was use extensively for various top up, withdraw, and purchase. the only thing i check when i realized the problem is whether the money was transferred to me, however in the app it didnt.

SO, a declined transaction reauthorized without BOTH parties knowledge and without ANY entry in both party app, what you call this? i call this ninja Unauthorized charge.

John, BP is a deposit taking financial institute. I believe you guys should know a lot more on how serious it is for proper authorization to be in place on every single transaction. I received another call from Mohan and ask about my feedback and i laid the fact plain and simple, this is an unauthorizes charge, and it was made without the knowledge and consent of both parties.

To be frank, i have enough to sue, or at least make a very solid complaint against BP with BNM. My wife can just lodge a police report directly saying BP had admit on unauthorizes charges and request the money back, and i can said the money already spent and i am not a guilty party. it might stand, and it can stand given how bad it was for the system to unauthorized allow a transaction to go through without any entry. i didnt do so because i am genuinely like BP as a product and how the things in the end unfold, and how i am treated in the later part of the story. i am not usually so mercy.

today i agree to make love with you, so you think anytime anyday when you like it, you can F me? that would be considered as rape, and it consider rape even its between husband and wife. however everyday people around the world are getting raped over and over again by banks and financial institution and it is not okay. BP are the new kid in town and your specifically advertise saying BP are not like others and will not rip of their client(0% forex charges anyone?), and committed such offense. dont sugarcoat BP mistake, it is ninja charge, an unauthorized ninja charge.

Being only months old does not mean things like this can be happened. in tech start-up, you dont get years to grow mature, you get months and if you cannot stand strong enough within months, the existing big player will crush you, and the government will have no mercy as well.

This post has been edited by wanttobuylaptop: Dec 4 2018, 06:07 PM

urs worse, at least my issue resolve in less than 24 hours....

just done 2 top up with with different cards from diff bank, both went tru without lag. am on android.

double post. 300 mbps network speed and my lyn is lagged..

This post has been edited by wanttobuylaptop: Dec 7 2018, 06:59 PM

i dunno before but AmBank True Visa (3%) is no longer entitled for cash back. called ambank and raise the issue of not receiving CB, they say bigpay not entitled.

i called directly to AMbank. because previously my trnx for boost app was reject, they said the code isnt under online.
this month i make it with bigpay, is jan trnx and statement show no rebate.

i already mentioned in previous post, BP will not get CB from true card since last December or so.

i did my sc top up with bp can get the spin 3 days ago with my JOP card x 20 times

ur cost is RM10 at least if withdraw from ATM in switzerland. also, the foreign atm might have additional charge.
go check mastercard rate, and ur money changer rate.
see if the spread is big enough to justify the cost.
however if you plan is change less CHF here and SWIPE ur spending in switzerland, then just need to remember always pay in foreign currency wherever you go, never in RM

even though is only 2k per month and 1k per day, transfer is a transfer
in the eye of banking, wire transfer pose a greater risk than cash withdrawal
if it is money laundry, it does not matter if launder 1k or 1mil, its money laundry
so additional verification is a must for every single financial institution
for E wallet, the verification would be a lot more strict than face to face open account
any licensed financial service provider in reputable countries in the world is doing the same

i went through 4 verification to open an account with an israel broker,
and i went through same 4 verification to open an account with an australian broker
and each verification has to pass before the next can begin.
thats how it is done in the whole world, not just malaysia

actually, malaysia is too lenient already compare to others.


This post has been edited by wanttobuylaptop: Oct 9 2019, 05:01 PM