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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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rojakwhacker
post Jun 3 2021, 09:05 PM

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QUOTE(cr7jyej @ Jun 3 2021, 05:04 PM)
If i request for a card replacement, will they link the new card to my Big Rewards account or i have to do it manually on my end?

I don't use the card that often but there's something wrong with the wave function.
Thinking of requesting a card replacement, hope they dont charge me the card replacement fee even tho it was stated on their website that they dont charge if the card is faulty🤔
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Yes, it should be auto linked if you had already linked the Big reward account (Big Member id) to Big pay account before request card replacement.

Big pay card link to Big pay account.

Big member id link to Big pay account.


You can ask Big pay customer service live chat whether there is any charge for card replacement due to card faulty.
rojakwhacker
post Jun 4 2021, 11:27 AM

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QUOTE(adamw @ Jun 4 2021, 11:09 AM)
Seems Ambank CC top up BP now got zero benefits? Cannot even get bonuslink points? How about HLB & SCB?
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Do you mean Big Points? No Big Points for topup Big pay. But earn 1 Big Points for every RM30 spent (from website).

https://www.bigpayme.com/faq-big-points
rojakwhacker
post Jun 16 2021, 02:36 PM

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QUOTE(annoymous1234 @ Jun 16 2021, 02:31 PM)
Does anyone have problem using bigpay to top up prepaid in shopee? I keep getting payment failed after OTP. On bigpay it shows airpay
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https://forum.lowyat.net/index.php?act=Sear...=payment+failed

All users comment that use Bigpay to pay bills in Shopee failed. So i guess it can be assumed topup prepaid in Shopee with Bigpay also failed. Try topup into Shopeepay with Bigpay.
rojakwhacker
post Jun 18 2021, 07:40 PM

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QUOTE(ClarenceT @ Jun 18 2021, 06:40 PM)
Mine exp 2022 but suddenly blocked in May, managed to activate virtual Visa on 1/6 but yet to receive the physical card.
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Take too long to send your card. No going to email to ask?
rojakwhacker
post Sep 9 2021, 09:56 PM

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QUOTE(kiwifruit0 @ Sep 9 2021, 08:53 PM)
019-6821545 blacklist this number sweat.gif
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Also report to Big pay customer service as well.
rojakwhacker
post Sep 29 2021, 10:48 AM

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QUOTE(vez @ Sep 29 2021, 09:18 AM)
anyone having issue topup with visa cc? i try just now cannot, my monthly cc topup limit still 1000 balance since i have not do any topup this month

i already top up with bank transfer RM1 last few days after receive the email to boost security sweat.gif
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Yes, failed if use Visa card with OTP (message show failed after OTP entered).

QUOTE(beLIEve @ Sep 29 2021, 09:30 AM)
public bank CS say Visa having problem - since midnite. I was unable to topup shoppee using OTP method
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Ah no wonder, i tried on Grab pay without OTP and was successful.
rojakwhacker
post Nov 3 2024, 07:32 AM

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Anyone try topup and spent within September till today, November 2024? I tried and got double or duplicate transaction posted and status settled that I did not spent. For example, I spent on yesterday but got transaction posted with same amount after 7pm today. It did not happen once but many time with same transaction amount and the double transaction always posted on next day after 7pm.

My money missing few hours after top up. I found it only started to deduct on 1st November onwards. Amount deducted based on double transactions from last day of October. This happened when I did not spent it yet. I already reported to Bigpay customer service but no response yet, may be it is weekend now.i am quiite worried for few days now.

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