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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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coolguy99
post May 20 2020, 01:19 PM

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QUOTE(LemonJane @ May 20 2020, 12:55 PM)
I know how, I used to have this problem with Boost and really hated it. Some banks' OTPs don't get displayed in full and I have to click right in to see the full number. Then I am logged out from Boost app page.
What you do is, after you have tapped into the SMS and have got the OTP, click the "square" sign at the bottom, on the left of your screen. Click on the top up page (just move left to right) then key in your OTP.
Try it the next time.
Before I found this solution, I had to use 2 phones.
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Yes I found a solution. When the SMS arrives, you need to immediately drag the SMS notification down to reveal the SMS otp. That way you don't really exit the BP app.
coolguy99
post May 20 2020, 07:39 PM

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QUOTE(WaCKy-Angel @ May 20 2020, 04:24 PM)
Hmmm looks like ram no issue.

Do u have any ram booster/omtimiser or cleaner app running?
Because this issue is definitely due to app in background dont get enough ram, or cache was cleared or something like that.

When u switch to SMS app, BP app goes to background and the ram was cleared that is why when u switch back to BP it looks like u just started the app again right?
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Yes that is exactly the issue. I am using an older version of iPhone hence ram might be an issue. Thanks for the reply.
coolguy99
post Jun 2 2020, 12:10 AM

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Less than 24 hours for people to withdraw money. Guess partys over..
coolguy99
post Jun 16 2020, 11:18 PM

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QUOTE(jianwei90 @ Jun 16 2020, 08:05 PM)
I bank transfer from BP on Sunday, till now still haven't receive the money.. anyone face this issue as well?
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Weird usually you will receive in the same day, I transfer before on a saturday and received the money on the same day itself
coolguy99
post Jul 29 2020, 09:39 PM

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What was the previous bad news?
coolguy99
post Jul 30 2020, 08:24 AM

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Seems I am lagging behind on the news. Any reason why they suddenly decide to block the cards?
coolguy99
post Aug 2 2020, 08:22 AM

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QUOTE(kianwee @ Aug 2 2020, 12:16 AM)
You need to wait 24 hours before you can transfer again.

Let’s say you transfer yesterday 11pm you need to wait today 11pm only can do another transfer
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They don't have such rule before. Why is BP imposing these stupid rules nowadays. bangwall.gif
coolguy99
post Aug 3 2020, 04:42 PM

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QUOTE(Barricade @ Aug 3 2020, 11:33 AM)
Nope. BigPay getting shittier and shittier. I even received notification in app and email that funds have been transferred. But check bank - didn't receive yet.
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Ya me too received email but money not reflected in the bank account yet.
coolguy99
post Aug 3 2020, 05:04 PM

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Why can't I find the option to add new credit card? Did they block the function to add new credit card or they have a limit of the number of credit cards that are saved in one account?
coolguy99
post Aug 3 2020, 05:38 PM

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QUOTE(laymank @ Aug 3 2020, 05:32 PM)
seems to be gone from mine, too.
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I've read through the history and there seems to be a limit of 5 credit cards now (similar to Boost with 2). You will have to remove the credit cards that you no longer use before you can add new ones.
coolguy99
post Aug 26 2020, 10:20 PM

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QUOTE(ericlaiys @ Aug 26 2020, 10:07 PM)
Big pay transfer out to bank, what is the charges fees?
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50 cents per transaction. Max Rm1000 everyday.
coolguy99
post Sep 3 2020, 07:28 PM

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QUOTE(estcin @ Sep 3 2020, 06:31 PM)
Scary. I think all BP users need to Freeze the card when not using
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I withdrew all my money from BigPay already...
coolguy99
post Sep 7 2020, 04:37 PM

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Has anyone gotten a call from BigPay? I think I have just gotten a scam call.

A guy called using whatsapp to my number, claiming that he is from BigPay-Airasia, and wanted to get the 6 digit OTP sent to my phone. I checked and there is indeed an OTP sent from number 62000.

Gosh this is super scary. Imagine if this happens to my parents. How did those guys get our number.
coolguy99
post Sep 7 2020, 05:31 PM

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QUOTE(vez @ Sep 7 2020, 05:14 PM)
ya, mobile login with OTP become scammer target nowadays, more easier than asking password
convenience scarifies security, some old days we have to create account, verify email... remember password...
somehow now a lot app going for mobile number login with OTP
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But what can they do if i give them my OTP? Just wondering.
coolguy99
post Sep 7 2020, 09:06 PM

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QUOTE(rojakwhacker @ Sep 7 2020, 07:07 PM)
Do report the scammer phone number to big pay customer service.
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It is a overseas number. Anyway I reported.
coolguy99
post Sep 8 2020, 12:16 PM

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QUOTE(msa9696 @ Sep 7 2020, 11:13 PM)
Got a call today too through whatsapp, said I won a prize, then I straight left the phone on the table (I didn't end the call), let the feller talk until shiok then nobody answer then he hung up, then I report and block the number to whatsapp
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For my case they didn't even bother to create a 'backstory', just directly ask for the OTP number.

Kinda scary. No wonder there is so many scams nowadays.
coolguy99
post Sep 8 2020, 06:15 PM

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QUOTE(jacksonpang @ Sep 8 2020, 05:05 PM)
user posted image
Another one that WhatsApp voice called me that tried to pretend as BigPay staff and scam me.
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This is getting out of hand.... bangwall.gif I no longer feel safe parking my money in BigPay. I will always transfer them out from now onwards.
coolguy99
post Sep 11 2020, 08:01 AM

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QUOTE(ChiaW3n @ Sep 10 2020, 11:25 PM)
It’s a WhatsApp call and I was driving😒
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Was it from an overseas number?
coolguy99
post Sep 20 2020, 11:36 PM

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QUOTE(datolee32 @ Sep 20 2020, 11:23 PM)
I always freeze my bigpay all the time, only unfreeze the card when make the transactions, then freeze again. Don't know why scammer still able to use whatsapp call to contact me, luckily i miss the call.
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I always withdraw my money nowadays. Only keep about RM100 in the card. After receiving the scam call, no longer feel safe keeping large sum in the card.
coolguy99
post Sep 24 2020, 01:31 PM

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QUOTE(kruzae @ Sep 24 2020, 01:10 PM)
Received a scam call today, claimed I won rm5k, they will transfer to my bigpay account. But need to put OTP.
Then I received OTP request in my phone.

I know its a scam, but normally for otp message, they put reason or amount there right? But how come mine only otp number without any reason stating for the otp request? How came the scammer can make otp request without triggering the reason or amount?

Examples
RM0 Your BigPay OTP is xxx-xxx. DON'T SHARE IT WITH ANYONE, even BigPay
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Yes does it otp number even work?

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