Just curious, could it be that those September transactions of yours that are still in pending phase coincides with contactless card replacement where BigPay frozen your old card?

I have 2 transactions that were in pending status when I activated the replacement & they've been in pending status since then. I chatted with BigPay Twitter & they said the transactions are shown as settled on their end. I've rebooted my phone, reinstalled BigPay but issue persisted. They'll get their IT team to check next.

Anyway, just pondering if we had similar issue due to the card replacement.

Just topped up at around 11am without any issue you described.

#androidlivesmatter

The posting rate or settlement rate?

Yes, they'll be different. Wait until the transaction is shown as settled then that'll be your final rate.

3 working days.

At the moment, you need to refer at least 2 new BigPay users. The option to replace to new contactless card will then appear in your app.

Just gotta wait a day or two before your card is shown as frozen in the app. Then next, your BigPay account will be placed on hold while waiting for the new card to be activated.

If you search for keyword "pending", you'll see a couple of us reporting the same. We've alerted Jonathan & the last update from him was that he'll check with this team to see if they're aware of this.

Just FYI to those of you who re-registered your BP card in Shopee during the 11.11 wee hours fiasco; the RM1 card validation charge has finally been refunded.

Sekian.

Yes, this is normal since the final rate is based on settlement. In the event your balance is insufficient, you'll end up with negative balance & need to top-up before you can make the next payment on BigPay.

Seem to experience connection issue but I think it doesn't impact payment. I've just paid for something online around 2 minutes ago without any issue.

Hmm... mine still showing the same. Any transaction other than petrol & those reversed were shown as pending since 3-November.

Yes, you can.

No one can answer you that unless you experiment it yourself.

Then just use it like how you'll use a credit card & stop the abuse mentality?

This post has been edited by talexeh: Nov 22 2018, 01:14 PM

Have you tried it yourself?

Nothing OCD'ish about it at all. At the end of the day, we just want to make sure there's no unexpected issue that might come back & bite us in the long run.

If BigPay is trying to make a name for itself, they should really put more effort into solving this kind of issues without causing too much of an inconvenience to their end users. The whole mess with Android apps not being allowed to capture screenshot is a good example since BigPay contradicting themselves now by asking users to show them transactions that are still in pending status when they're the one that disabled such functionality in the first place.

That's like saying that POS terminal are not necessary since there's the so-called setup cost? Might as well just us a calculator or abacus to save setup cost.

At the end of the day, it's just another evolution in how POS machine works. Once BNM or any gov-sanctioned 3rd party comes up with a QR code that works with all these eWallets, I think we'll see more & more businesses start catering to eWallet users.

Not all kind of business can run this kind of model you described. Case in point, hypermarkets or businesses with high frequency of transactions.

I agree that BP's strategy is pretty smart. Was just countering the argument that implementing QR code is a bane for business owners.

The free upgrade promotion to contactless card has ended. I guess he'll just have to wait for the next round of upgrade wave which should cover all existing users.