Hello .. CX 5 Owner ...
please advise me .. and recommend me a good and friendly ... sales person .. in KL or selangor...
story goes like this ...
today late afternnon .. I was free to drop by to one of the Mazda Showroom . in Selangor state .. ( not telling which branch .. is to protect and respect the privacy of my self ... )
I am having a very good information and my state of my mind is ready for The 2019 /2020 CX5 .2,0 high spec .. ( after viewing on local youtuber posting )
But .. to my very disappointment... is the style and approach uses by the sales staff ..
Yes ,, They show me a very details price list ..., which is straight forward understood ... so ... I ask ..
as follow ..
1) what is the latest offer like ( latest promotion ) ... free gifts or rebate ,, if any
The reply was bland... by just saying " NO such offer ..."
with this sort of answer .. I clearly "sense " that he is not interested in my asking at all ....
Maybe .. I do not look like "his Potential " buyer ... at all ...
Well .. I keep my silence .. even though i already boiling inside ... as how they passes the :Customers Services requirement by Mazda 3S 0r 5 S dealership status ..
Then i further ask about the warranty .. and the "Free Maintenance" matters ..
Yes ,, I believe and i admit that.... i ask in a very tricky way ..causing him not answer me direct ..
I ask as follow ...
The free maintenace for 5 years or 100 .000 Km .. which ever first ..is worth how much ..???
again he answered with blandly ..saying that 5 years free maintenance means " free problem " for 5 years looh
again ... This is surely not a proper way to answer me ( i believe .. this is not the standard of Mazda )
Please advise me .. as how can I address this issue to a higher level of Mazda malaysia ...
or is there any Mazda malaysia Staffs .. are looking on this Posting ...
The last time ...I was at a car showroom was... about 8 years ago .. for toyoto vios 2010
Mazda .. please prove to me .. that you are worth for my consideration ...
sad to hear that, there one LYN forumer posted in Automotive section and he is based in Mazda Kepong. Maybe you can try PM him 😁