QUOTE(ayamxxx @ Dec 8 2021, 10:31 AM)
my point is, make sure if anything abnormal, send it to them and demand warranty. For the steering clock spring, the first 2 visit at near house sc, they rectify it by putting grease. Then straight went to Bermaz Motor Trading Sdn Bhd (Body & Paint Centre), Shah Alam for further check. Straight get steering clock spring as the reason and get replacement.
Mine has some ticking noise in steering rack when turning left and right, read from Mazda technical service bulletin and suspected it's clock spring too. Went to Bermaz Glenmarie HQ and they said they tested another 2.5T and it's normal to have this noise. I don't buy their bullshit but decided to let it be since I got 6 years warranty just claim it later if it goes wrong. Some time later I went to Glenmarie body and paint center with same complaint they checked my service history in their system and told me same story. Oh well, I'll just live with it. now I don't even notice the ticking sound anymore. Hahaha
Small issues like this that doesn't affect the safety and functions of the car I'd rather not spend time to ask 4S to rectify, more often than not they'll create some other problems or break a clip that create more rattles, or scratch your interior in the process.
I'll live with my occasionally faulty side mirrors, the clicking noise at the lower arm/brake areas, the squeaky sound from rear passenger power door lock, etc, until next service.
When we have budget for >200k and chose CX-5 at 180-185k coz it's seems like a good deal, the expectation for premium quality is still there. But every car has its faults and shortcomings. Some quality issues that may be bearable for a 130k car is not acceptable for customers expecting 200-250k quality tho. For now I just treat my CX5 as a 130k car with 50k worth of options(which it rightly is) so I don't even bother about it so much now. 😂 Just work hard to get that next dream car then only worry about the next car's problems.