waiting period is about <1 week

i think this is the only thread found in the internet..

the so called "THUNDEROBOT"..

all i can say is.. it is not very user friendly in the beginning..

im not sure if its the "product" problem

or

the freeze itself a feature.. lmao..

edit : probably this saturday/sunday i will get my laptop back .. i cant comment anything for now.. juz have to wait ..

This post has been edited by afiq10: Jul 6 2018, 02:09 AM

Hopefully more buyers will come out and give review about this product so we can know if its the common problem or not. Please update when u collected back you laptop

Geeze another one. Is it that model specifically got problem?

Wondering about the Thunderobot TR 911GT 17.3 Gaming Laptop got any problem or not.

This post has been edited by NinjaSteel: Jul 6 2018, 03:08 PM

Well I can add that I've been using the 911SE for 2 months and ok so far, no crashes or freezes except when i undervolt the cpu too much. temperature is on the high side when gaming and the gpu fan abit noisy

Good to hear that. I'm claiming my warranty under DOA which warrant 1 to 1 replacement should it approved and hoping that the new unit will be trouble free.

damn I should of bought

https://www.lazada.com.my/products/acer-nit...ACax5q&search=1

almost same price.. need to add 4gb ram..

edit : if there is still problem with the product.... maybe i will full refund this time..

edit #2 : i think freeze/hang in thunderobot product is a common problem.. why does this happen?

4 user i know who face this problem..

-a user from this thread https://forum.lowyat.net/topic/4517013/all
-Buriburi San
-myself
-someguy from facebook that i know who used thunderobot also face this problem before..



This post has been edited by afiq10: Jul 7 2018, 02:21 AM

Received today
7 July 2018..

Motherboard replacement + Factory Reset..

testing it out..

everything seems ok now..

seems more smoother when playing games (or just my imagination)..

i think i'll need a few more days testing it out.. to see its stability..

so far no more hang (yet...)


This post has been edited by afiq10: Jul 7 2018, 11:59 PM


Attached thumbnail(s)

Why the form state 1 year warranty?

Isnt the laptop 2 year warranty?

it does says in note #1 below the form to follow original product warranty.. idk i will ask them later..

Haha ikr. But the thing is, whom can resist the brand name of Thunderobot. It's thunder and robot, two of among the coolest thing you could have in one sentence. We just have to buy it right?

Btw nice to hear you have received your laptop in good condition.

More like its the price and 8GB ram.

What about yours, Bro? Back yet?

Yeah, and that too lol

Not yet but I'm getting quite impatient now.
I re-read the warranty terms carefully & iinm it stated there that they will provide a laptop with same spec to you during service time (which the shop not acknowledge when I ask about it) and I'll bring foward this clause to them;

Section 38 of the CPA:

(1) An express guarantee given by a manufacturer of goods which are supplied to a consumer shall bind the manufacturer to the extent specified in subsections (2), (3) and (4).

So tomolo I'll give ultimatum to them as of they are either give me a temporary laptop to use or I'll exercise my right for full refund or they immediately give me my new laptop replacement.

u read this at....? The manual book?

buying thunderobot reminds me of me buying huawei honor 4x in the year 2015 when it wasn't famous at all.. not sure if this thunderobot brand would be famous in malaysia..

i bought this because of cheapest price for the spec 8gb + ssd and for the removeable battery lol..

i had bad experience with built-in battery before.. it expanded n crack my laptop case .. honestly it was about to explode...

ps: so far so good ..everything seems to be working fine.. i think the harddisk is a bit slow ;p...

This post has been edited by afiq10: Jul 9 2018, 06:33 PM

I read it at the warranty booklet somewhere at the 3rd page. I'm not sure if I'm misunderstood the clause, I'll snap pic and ask for opinion here tonight to save me some major embarassment should I get it wrong

I read somewhere that the main hardisk only can support 5600rpm max but the ssd can be upgraded to better one I guess.

Update:
I re-read the term carefully and found out that I have misunderstood, dayum

This post has been edited by Buriburi San: Jul 9 2018, 08:37 PM

every laptop issue ,hdd kot

Just an update, I've received my laptop yesterday. It is a brand new set as I claim my warranty for 1 to 1 exchange. The shop required me to returned the old complete set together with the box. I'm satisfied with the overall customer service during the period. The contact personnel is professional, responsive and helpful. Overall it took 1 week for the claim (including weekend).

As for the new laptop, its nothing like the old set. It's butterly smooth & no freezes as of my usage last night. Fired up few graphic software and doing some heavy tasking and the lappy handle it like its nothing. CPU temperature is maintained at 40+ to 50+ celcius during whole usage, but one of the reason is because I'm pairing it with cooler master fan. So far so good and I'm satisfied with the product

Side note: I message and requested a hi res Thunderobot wallpaper from their official FB and the admin send me some. I used it as my wallpaper and whoala! I got 3 thunderobot name written at my lappy now. One can never get enough dose of Thunderobot coolness amiright?

nicee.. mind sharing also wallpaper..?

pretty satisfied with the laptop so far

even though a rough start.. turns out very satisfying in the end

Enjoy!

This I dont understand.