Hi Maxis,
I'm planning to migrate from Hotlink prepaid to Hotlink postpaid 30. Can i know how long does it take?
Thank you.
Maxis Hotlink Postpaid Flex, Question
Maxis Hotlink Postpaid Flex, Question
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Jun 21 2020, 09:32 PM
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Junior Member
397 posts Joined: Jan 2009 From: klang |
Hi Maxis,
I'm planning to migrate from Hotlink prepaid to Hotlink postpaid 30. Can i know how long does it take? Thank you. |
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Jun 22 2020, 10:05 PM
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Probation
2 posts Joined: Jun 2020 |
Do i need to change new SIM from prepaid to postpaid?
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Jun 24 2020, 05:01 PM
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Senior Member
2,705 posts Joined: Apr 2015 |
QUOTE(shinBudokai @ Jun 22 2020, 10:05 PM) Hi, you do not have to change SIM for the conversion. You can DM us below details for conversion from prepaid to postpaid :1. Your full name : 2. IC number : 3. Prepaid mobile number to be upgraded Postpaid plan : 4. Last top up amount : 5. Contact number : 6. Billing address : 7. Email address : 8. Interested Postpaid Plan : TQ-Isaac |
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Nov 28 2020, 07:03 PM
Show posts by this member only | IPv6 | Post
#164
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Senior Member
2,866 posts Joined: Dec 2013 |
Hi Maxis Team,
If you're reading this, I've been having some issues getting the SMS TAC to my phone for the past 1 or 2 months until now. I'm able to receive SMS TACs from other apps like Maybank, HSBC, Lazada, Shopee, etc. I've contacted the customer service hotline twice during that time but it seems like the issue still persist. The phone I'm using is a Nokia 8.1, btw. The odd part is if I use other phones such as a Lenovo Vibe C and an LG V40, I'm able to receive the Hotlink TAC just fine. Not sure if the AndroidOne updates may have affected the settings on my phone somewhere. Is there a way to fix it or do I have to reset my phone to see if this will work or not? |
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Dec 2 2020, 12:50 PM
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Senior Member
2,705 posts Joined: Apr 2015 |
QUOTE(DesRed @ Nov 28 2020, 07:03 PM) Hi Maxis Team, Hi DesRed, If you're reading this, I've been having some issues getting the SMS TAC to my phone for the past 1 or 2 months until now. I'm able to receive SMS TACs from other apps like Maybank, HSBC, Lazada, Shopee, etc. I've contacted the customer service hotline twice during that time but it seems like the issue still persist. The phone I'm using is a Nokia 8.1, btw. The odd part is if I use other phones such as a Lenovo Vibe C and an LG V40, I'm able to receive the Hotlink TAC just fine. Not sure if the AndroidOne updates may have affected the settings on my phone somewhere. Is there a way to fix it or do I have to reset my phone to see if this will work or not? Kindly try to check the Premium SMS Setting is been enable on your Nokia 8.1 since you are able to receive the SMS at other mobile phone. TQ |
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Dec 2 2020, 02:08 PM
Show posts by this member only | IPv6 | Post
#166
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Senior Member
2,866 posts Joined: Dec 2013 |
QUOTE(Maxis @ Dec 2 2020, 12:50 PM) Hi DesRed, Thanks for the response.Kindly try to check the Premium SMS Setting is been enable on your Nokia 8.1 since you are able to receive the SMS at other mobile phone. TQ Went to check on it in the settings and saw that it was already enabled. Still cannot receive any SMS TAC when I use the Hotlink Postpaid app. To add, I have restarted my phone and tried switching between the Microsoft Launcher and the original home screen to test it out. Didn't work either. |
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Dec 9 2020, 11:27 PM
Show posts by this member only | IPv6 | Post
#167
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Senior Member
639 posts Joined: Sep 2006 |
wrong section .Moved to hotlink thread.. sorry
This post has been edited by jimmy_none: Dec 10 2020, 12:30 AM |
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