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 Maxis Hotlink Postpaid Flex, Question

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Vincent6596
post Aug 22 2019, 03:32 PM

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may i know hotlink postpaid flex plan do support VoLTE while calling???

just port in to this plan yesterday.
Maxis
post Aug 23 2019, 04:26 PM

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QUOTE(Vincent6596 @ Aug 22 2019, 03:32 PM)
may i know hotlink postpaid flex plan do support VoLTE while calling???

just port in to this plan yesterday.
*
Hi Vincent6596,

VoLTE service is not available on Maxis network at this moment. We are sorry for this inconvenience caused. TQ

slassher85
post Oct 25 2019, 03:33 PM

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hi maxis. how much i have to pay when i opt for oppo y11 device. currently using hotlink flex rm60.
sneaker
post Oct 28 2019, 09:46 PM

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Hi @Maxis, I'm currently under MAXIS SurfMore50. I plan to change to hotlink postpaid flex. Is the a way I can change my plan and keep the number?

Thanks.
Maxis
post Oct 29 2019, 04:55 PM

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QUOTE(sneaker @ Oct 28 2019, 09:46 PM)
Hi @Maxis, I'm currently under MAXIS SurfMore50. I plan to change to hotlink postpaid flex. Is the a way I can change my plan and keep the number?

Thanks.
*
Hi There, the Surfmore 50 not allowed to change to Hotlink Flex. You can change it to a prepaid line instead. TQ-Dhanen
unnamed02023
post Nov 18 2019, 02:52 PM

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Mistake

This post has been edited by unnamed02023: Nov 18 2019, 03:59 PM
soulmad
post Nov 18 2019, 05:42 PM

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hi Maxis, if still have contract up to next year april
can I upfront signup for a new contract for a new phone
and the contract month can increase another 24 mth?
or I need to pay penalty first?
Maxis
post Nov 18 2019, 07:41 PM

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QUOTE(soulmad @ Nov 18 2019, 05:42 PM)
hi Maxis, if still have  contract up to next year april
can I upfront signup for a new contract for a new phone
and the contract month can increase another 24 mth?
or I need to pay penalty first?
*
Hi,

Thank you for your interest.

If you have an active device contract for your mobile number and would like to add a new device contract, you can either make penalty payment to remove current contract or wait till your contract ends.

We do not have option of adding another 24 months device contract on top of current active contract.

TQ-Isaac
soulmad
post Nov 20 2019, 11:01 AM

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what diff postpaid Flex & normal postpaid plan?
can I change from maxis 98 to postpaid flex
or maxis 98 to prepaid and to postpaid flex?
or maxis to other telco and back to postpaid flex
bruce.gif

This post has been edited by soulmad: Nov 20 2019, 11:05 AM
iena_jr
post Nov 21 2019, 03:12 PM

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My request to port in was rejected by digi, said I didn’t response to their sms validation. I reply sepantas kilat kot. Damn angry right now
Maxis
post Nov 21 2019, 04:41 PM

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QUOTE(iena_jr @ Nov 21 2019, 03:12 PM)
My request to port in was rejected by digi, said I didn’t response to their sms validation. I reply sepantas kilat kot. Damn angry right now
*
Kindly DM us your mobile number for checking.

Thanks-Ika
Maxis
post Nov 21 2019, 04:41 PM

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QUOTE(iena_jr @ Nov 21 2019, 03:12 PM)
My request to port in was rejected by digi, said I didn’t response to their sms validation. I reply sepantas kilat kot. Damn angry right now
*
Kindly DM us your mobile number for checking.

Thanks-Ika
Maxis
post Nov 21 2019, 04:42 PM

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QUOTE(soulmad @ Nov 20 2019, 11:01 AM)
what diff postpaid Flex & normal postpaid plan?
can I change from maxis 98 to postpaid flex
or maxis 98 to prepaid and to postpaid flex?
or maxis to other telco and back to postpaid flex
bruce.gif
*
Hotlink Flex is a Hotlink Postpaid service. Regret to inform that Existing Maxis Postpaid account is not allowed to change to Hotlink Flex plan

Thanks-Ika

jas029
post Nov 28 2019, 04:49 PM

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QUOTE(iena_jr @ Nov 21 2019, 03:12 PM)
My request to port in was rejected by digi, said I didn’t response to their sms validation. I reply sepantas kilat kot. Damn angry right now
*
are u on Digi network when u reply the sms?

first of all, u must be on their network when replying.. if u're on roaming and replied, then it will not work
SUSXXXOOOXXXOOO
post Nov 28 2019, 06:37 PM

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QUOTE(Maxis @ Nov 21 2019, 04:42 PM)
Hotlink Flex is a Hotlink Postpaid service. Regret to inform that Existing Maxis Postpaid account is not allowed to change to Hotlink Flex plan

Thanks-Ika
*
how i going to make payment Online for my flex plan ?
Maxis
post Nov 29 2019, 04:34 PM

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QUOTE(XXXOOOXXXOOO @ Nov 28 2019, 06:37 PM)
how i going to make payment Online for my flex plan ?
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Hi, you can make the payment via Hotlink Flex App.

Thanks-Ika
SUSXXXOOOXXXOOO
post Nov 29 2019, 11:15 PM

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QUOTE(Maxis @ Nov 29 2019, 04:34 PM)
Hi, you can make the payment via Hotlink Flex App.

Thanks-Ika
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i'm asking how to make payment online/web not asking APPS cause Maxis Apps is not compatible ...
Maxis
post Nov 30 2019, 03:58 PM

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QUOTE(XXXOOOXXXOOO @ Nov 29 2019, 11:15 PM)
i'm asking how to make payment online/web not asking APPS cause Maxis Apps is not compatible ...
*
In that case, you can still make payment via online banking eg M2U, CIMB clicks or etc. Choose Maxis and key in your Maxis account number.

Thanks-Ika
SUSXXXOOOXXXOOO
post Nov 30 2019, 06:00 PM

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QUOTE(Maxis @ Nov 30 2019, 03:58 PM)
In that case, you can still make payment via online banking eg M2U, CIMB clicks or etc. Choose Maxis and key in your Maxis account number.

Thanks-Ika
*
where can i check my bill ONLINE ?
Maxis
post Dec 1 2019, 05:01 PM

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Hi,

You may check your bill using MyMaxis App or Maxis Online Account ya.
Just have to use the mobile number & TAC to login.

TQ/Gobi

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