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 Maxis Hotlink Postpaid Flex, Question

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Maxis
post Apr 12 2019, 06:36 PM

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QUOTE(kelvin9316 @ Apr 12 2019, 01:52 PM)
Hi Maxis,

I would like to port in to Maxis Hotlink Prepaid Flex from other telco postpaid.

Kindly advise what should I do. Thanks.
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Hi kelvin9316,

Thank you for your interested. For port in requested, you need to walk in to our nearest Maxis center for registration and you required to pay the advance payment of the plan. The advance payment will be offset with your 1st month bill charges.

TQ
ohkeat
post Apr 13 2019, 10:50 PM

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QUOTE(Maxis @ Apr 12 2019, 06:36 PM)
Hi kelvin9316,

Thank you for your interested. For port in requested, you need to walk in to our nearest Maxis center for registration and you required to pay the advance payment of the plan. The advance payment will be offset with your 1st month bill charges.

TQ
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LOL! Come on Maxis, your English is so powderful! Such a bad, broken and disgraceful English! Please brush up your English language before you cause further damage to your company..
vostro78
post Apr 14 2019, 07:57 PM

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hi maxis, can i use top up method to pay bill for hotlink flex ?

and can it support pay bill via Boost ?
Maxis
post Apr 16 2019, 04:25 PM

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QUOTE(vostro78 @ Apr 14 2019, 07:57 PM)
hi maxis, can i use top up method to pay bill for hotlink flex ?

and can it support pay bill via Boost ?
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Hi vostro78,

Top up method will not be able to be used to make payment for Hotlink Flex plan. You can make payment via https://pay.maxis.com.my/ once your bill has been generated.

Payment for Hotlink Flex is not available to be made via Boost.

TQ-Isaac


ronnie
post Apr 17 2019, 02:11 PM

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Does the package price include 6% SST ?
Maxis
post Apr 17 2019, 05:48 PM

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QUOTE(ronnie @ Apr 17 2019, 02:11 PM)
Does the package price include 6% SST ?
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Hi,

You can refer to the packages via below link and the prices listed for packages are not included with service tax.

https://www.hotlink.com.my/en/plan/hotlink-postpaid-flex/

TQ-Isaac
socratesman
post May 17 2019, 05:04 AM

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maxis,

Can we add on the Multisim service (multiple sim for one line) to our Flex plan?
Maxis
post May 20 2019, 03:34 PM

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QUOTE(socratesman @ May 17 2019, 05:04 AM)
maxis,

Can we add on the Multisim service (multiple sim for one line)  to our Flex plan?
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Hi MultiSim service is not applicable for Hotlink Flex service.

TQ-Ika

noien
post Jun 11 2019, 01:53 PM

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QUOTE(Maxis @ May 20 2019, 03:34 PM)
Hi MultiSim service is not applicable for Hotlink Flex service.

TQ-Ika
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what is available under multisim beside wifi go?
Maxis
post Jun 11 2019, 04:05 PM

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QUOTE(noien @ Jun 11 2019, 01:53 PM)
what is available under multisim beside wifi go?
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Hi noien,

Multisim is available for MaxisOne Plan (Except MaxisOne Prime) and it's only for data sharing. If you make calls and SMS from your Multisim (Secondary simcard), you will be charge at pay per use. Hope this clarifies.

TQ
Yuter P
post Jul 4 2019, 12:47 AM

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Maxis,

If I am a new user, can I choose a specific number (if it is available) for Hotlink Postpaid Flex plan. If yes, is there an option to choose the number if I sign up through the website.

Regards,
Yuter Ha
tolaktakjatuh
post Jul 6 2019, 11:19 AM

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I'm currently using Flex Plus. Can i downgrade to Flex Basic?
scion
post Jul 7 2019, 01:22 AM

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QUOTE(Maxis @ Jun 11 2019, 04:05 PM)
Hi noien,

Multisim is available for MaxisOne Plan (Except MaxisOne Prime) and it's only for data sharing. If you make calls and SMS from your Multisim (Secondary simcard), you will be charge at pay per use. Hope this clarifies.

TQ
*
What the charges for Multisim under MaxisOne plan?
Maxis
post Jul 7 2019, 05:01 PM

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QUOTE(scion @ Jul 7 2019, 01:22 AM)
What the charges for Multisim under MaxisOne plan?
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Hi scion,

MultiSim access fees is RM15/month. TQ
Ernest90
post Jul 8 2019, 10:26 PM

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QUOTE(Yuter @ Jul 4 2019, 12:47 AM)
Maxis,

If I am a new user, can I choose a specific number (if it is available) for Hotlink Postpaid Flex plan. If yes, is there an option to choose the number if I sign up through the website.

Regards,
Yuter Ha
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Have to be at center and depends how special is your number.

This post has been edited by Ernest90: Jul 8 2019, 10:26 PM
akafoz
post Jul 9 2019, 06:03 PM

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found my answer.

This post has been edited by akafoz: Jul 10 2019, 12:14 PM
Hutchy
post Jul 16 2019, 12:43 PM

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Hi, does Hotlink post paid flex plan has data roll over, for eg if i did not exhaust my previous months data quota, will it roll over to the next month?
din
post Jul 16 2019, 02:07 PM

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QUOTE(Hutchy @ Jul 16 2019, 12:43 PM)
Hi, does Hotlink post paid flex plan has data roll over, for eg if i did not exhaust my previous months data quota, will it roll over to the next month?
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nope.
growist86
post Aug 8 2019, 09:02 PM

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Hi. Everytime i open the app, this error will appear. May i know why?

user posted image

This post has been edited by growist86: Aug 8 2019, 09:05 PM
Maxis
post Aug 11 2019, 04:08 PM

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QUOTE(growist86 @ Aug 8 2019, 09:02 PM)
Hi. Everytime i open the app, this error will appear. May i know why?

user posted image
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Hi,

Please DM us your IC number, mobile number, monthly rateplan and your last payment method for further checking.

TQ-Isaac

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