Hi. Has anyone managed to get the CIMB ATM Debit card fee of MYR15.00 (+GST) waived? The customer service pointed out that the savings account is free of charge. But this fee is for the ATM Debit card which I have no choice but to take because CIMB no longer supports the normal ATM card. This is blatant hidden fees and false advertising.

I read in an earlier thread that potentially I need to close my current savings account and reopen a basic savings account. However, if they are giving the same ATM Debit card, then wouldn't CIMB be charging the same ATM Debit Card fee?

Are there any other consumer banks in Malaysia who are doing this unethical practice?

kindly post here >> https://forum.lowyat.net/topic/2048731

I did ask this question before and I was reluctant to convert my conventional ATM card to the new ATM-cum-debit card version.
The bank officer told me that the annual fee charge is based on the account you own.
Since my account is BSA, I won't be charged for RM 8 ATM fee and RM 1X debit card fee.
Correct me if I'm wrong.

Yes. Just close account and ask for free basic savings account. Problem settle. They will tell you that account doesn't exist or don't apply the free account, there's limit. Just ignore them and insist you want that free account. Been there done that.


Yes other banks also doing such things. If you don't ask, you don't get the free account.

Thanks for the tips. I will try to do so and feedback my experience.

Yes just done this on last Wed . At first , the service when taking number tell me no such account but i insist and show them the website link from CIMB about the basic savings account. Fill up the form and go to the customer card area , and they still giving me the card (said it's compulsory) and tell me wont having the annual fee charge.
Will see how after 1 year

There's 2 basic saving account. One free and and one paid. If you opted for the free one, it should be reflected in your cimb clicks

must close and open again? cannot convert?

can show what does your cimb click there shows? whats the difference?

This post has been edited by WaCKy-Angel: Jun 5 2018, 12:14 PM

Yes must close and open new account. That's how cimb works.

This s what my cimb shows


Clear as daylight. Stated without fees.

This post has been edited by Ramjade: Jun 5 2018, 12:26 PM

just wondering have anyone verified that holding debit card with BSA won't get charge for debit card annual fees?

called HLB just now and ask about this, the CS says as long as you hold the debit card, there will be annual fees for the debit card even though ur account is BSA. not sure is CIMB works the same or not.

This post has been edited by hakkai0810: Jun 5 2018, 01:29 PM

I'm holding ATM-cum-debit card from MBB & CIMB.
They said won't be charging the debit card fee.
Annual fee for ATM will be based on account type.

Got nothing to do with the card. It's the account. I hold Maybank and cimb, uob all free account. Until now, not charged anything.

hmm ok then. If like that, may be i will try it out for HLB and CIMB. urgh this CS always give wrong information.

I'm holding BSA Debit Card from HLB, CIMB & Ambank. Never being charged any annual fee / debit card fee before..

Yes correct this is the one


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