Hi. Has anyone managed to get the CIMB ATM Debit card fee of MYR15.00 (+GST) waived? The customer service pointed out that the savings account is free of charge. But this fee is for the ATM Debit card which I have no choice but to take because CIMB no longer supports the normal ATM card. This is blatant hidden fees and false advertising.

I read in an earlier thread that potentially I need to close my current savings account and reopen a basic savings account. However, if they are giving the same ATM Debit card, then wouldn't CIMB be charging the same ATM Debit Card fee?

Are there any other consumer banks in Malaysia who are doing this unethical practice?

Yes just done this on last Wed . At first , the service when taking number tell me no such account but i insist and show them the website link from CIMB about the basic savings account. Fill up the form and go to the customer card area , and they still giving me the card (said it's compulsory) and tell me wont having the annual fee charge.
Will see how after 1 year

must close and open again? cannot convert?

can show what does your cimb click there shows? whats the difference?

just wondering have anyone verified that holding debit card with BSA won't get charge for debit card annual fees?

called HLB just now and ask about this, the CS says as long as you hold the debit card, there will be annual fees for the debit card even though ur account is BSA. not sure is CIMB works the same or not.