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 NO INTERNET

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TSLaney24
post May 4 2018, 02:47 PM, updated 6y ago

New Member
*
Newbie
1 posts

Joined: May 2018
@Maxis

Cannot connect internet since 30/04/2018
acc no: 2140147063

Maxis gateway show Internet is disconnect.

Firstly the light on "internet" is red, after restart, totally no light on "internet"

How to do? it seems Internet connection setup failed.
Can tell me the step how to do?

I do complaint to maxis, they want me to wait technician come on 14/5
That's damn crazy, can imagine half month no internet working?


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harak_84
post May 4 2018, 02:58 PM

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259 posts

Joined: May 2009


that why i never subscribe to maxis...cause their base line using TM....
SilentVampire
post May 5 2018, 11:47 AM

Networking Enthusiast
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Senior Member
5,706 posts

Joined: Mar 2007



QUOTE(Laney24 @ May 4 2018, 02:47 PM)
@Maxis

Cannot connect internet since 30/04/2018
acc no: 2140147063

Maxis gateway show Internet is disconnect.

Firstly the light on "internet" is red, after restart, totally no light on "internet"

How to do? it seems Internet connection setup failed.
Can tell me the step how to do?

I do complaint to maxis, they want me to wait technician come on 14/5
That's damn crazy, can imagine half month no internet working?
*
Let me try to help. Based on what I can see,your modem is working well, as well as your router, except your router couldn’t establish an internet connection. Get your PPPoE username and password, and try with a different router.
stevenlee
post May 5 2018, 11:53 AM

look @ my Star *o* ...hoho
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3,093 posts

Joined: Apr 2005
From: -Butterworth, Penang-



QUOTE(Mr.Ayam @ May 4 2018, 03:01 PM)
that why i never subscribe to maxis...cause their base line using TM....
*
not necessary bro..
I hv suck time with unifi where I did all troubleshooting I found out it is my lamp post port damage..
but they take time doing 1 by 1 from replacing in house cable and test cannot, then call another team to arrange for lamp post to my cable recabling.
fail again, then end up fail another report to change outside lamp post port..
overall process take me a month to get the line fix..
imagine I hv no internet at house and I hv to subscribe to mobile internet to support 10+ device streaming in house..
they rebate my bill but also not enough to cover my lost..

 

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