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 NO INTERNET

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SilentVampire
post May 5 2018, 11:47 AM

Networking Enthusiast
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Joined: Mar 2007



QUOTE(Laney24 @ May 4 2018, 02:47 PM)
@Maxis

Cannot connect internet since 30/04/2018
acc no: 2140147063

Maxis gateway show Internet is disconnect.

Firstly the light on "internet" is red, after restart, totally no light on "internet"

How to do? it seems Internet connection setup failed.
Can tell me the step how to do?

I do complaint to maxis, they want me to wait technician come on 14/5
That's damn crazy, can imagine half month no internet working?
*
Let me try to help. Based on what I can see,your modem is working well, as well as your router, except your router couldn’t establish an internet connection. Get your PPPoE username and password, and try with a different router.

 

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