Astro remote can no longer be redeemed via astro circle? Mine spoilt already, few buttons not responding.
Astro Version 13A, All about Astro Malaysia offerings
Astro Version 13A, All about Astro Malaysia offerings
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Sep 20 2018, 06:19 PM
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#1
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Senior Member
2,391 posts Joined: Sep 2006 |
Astro remote can no longer be redeemed via astro circle? Mine spoilt already, few buttons not responding.
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Sep 20 2018, 06:25 PM
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#2
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Senior Member
2,391 posts Joined: Sep 2006 |
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Jun 5 2019, 10:57 PM
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#3
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Senior Member
2,391 posts Joined: Sep 2006 |
Those who are on beta and encountered errors & bugs, do provide feedback to them frequently https://www.astro.com.my/beta-program/feedback
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Jun 24 2019, 08:21 PM
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#4
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Senior Member
2,391 posts Joined: Sep 2006 |
dunno if the beta epg is so buggy or the decoder is not capable, hardware wise
each button pressed feel so irresponsive. can't revert back to old epg, how unlucky, i hope the final release will be ok |
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Jul 2 2019, 12:31 PM
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#5
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Senior Member
2,391 posts Joined: Sep 2006 |
Any major changes after the beta update? The irresponsiveness while changing channels of the previous version annoys me like mad
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Jul 2 2019, 06:55 PM
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#6
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Senior Member
2,391 posts Joined: Sep 2006 |
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Jul 19 2019, 12:50 PM
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#7
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Senior Member
2,391 posts Joined: Sep 2006 |
Guys, any idea when the beta testing period will be concluded?
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Jul 22 2019, 03:55 AM
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#8
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Senior Member
2,391 posts Joined: Sep 2006 |
How long is the beta programme will last?
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Aug 7 2019, 02:24 PM
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#9
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Senior Member
2,391 posts Joined: Sep 2006 |
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Aug 7 2019, 03:32 PM
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#10
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Senior Member
2,391 posts Joined: Sep 2006 |
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Aug 10 2019, 03:26 PM
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#11
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Senior Member
2,391 posts Joined: Sep 2006 |
Hope the new STB comes with faster processor & all. The current one so laggy.
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Aug 26 2019, 12:05 AM
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#12
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Senior Member
2,391 posts Joined: Sep 2006 |
Saw few people getting their 4K STB as part of beta tester programme but only available for landed? High rise cannot?
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Aug 26 2019, 08:13 AM
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#13
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Senior Member
2,391 posts Joined: Sep 2006 |
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Nov 14 2019, 08:01 AM
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#14
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Senior Member
2,391 posts Joined: Sep 2006 |
Still not available for centralized antenna, correct?
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Oct 11 2020, 02:15 PM
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#15
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Senior Member
2,391 posts Joined: Sep 2006 |
Not sure if this has been discussed before, is there any solution on no audio issue on HDMI-ARC/Ultra Box, other than just restarting the TV & Ultra Box?
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Oct 11 2020, 04:56 PM
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#16
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Senior Member
2,391 posts Joined: Sep 2006 |
QUOTE(joshhd @ Oct 11 2020, 04:39 PM) Oh, a soundbar.Any channel. Current connection: Ultrabox HDMI Port > HDMI Cable > Sony TV HDMI port Sony Soundbar > HDMI Cable > Sony TV HDMI (ARC) port No sound only happened when I wake up the TV and Ultrabox from standby mode. Had to turn off the power on wall socket altogether and turn on again, then only the sound will come. Problem 2: I also couldn't integrate the ultrabox remote with the Sony TV, even I follow the steps. When I selected code "12" for Sony TV, remote LED turns red instead of double green blink as per instruction. |
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Oct 11 2020, 06:01 PM
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#17
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Senior Member
2,391 posts Joined: Sep 2006 |
QUOTE(joshhd @ Oct 11 2020, 05:08 PM) Hmmmm... If like that, then I'm not sure... I played around with settings, auto & all. Yeah, same results.On your Ultra Box, what setting did you set for the "HDMI Audio"? Try set it as 'Auto' and see if issue persists. Alternatively, try use digital optical cable (S/PDIF) if you have one. If your Sony TV has digital optical audio output port, try connect it from your TV to your soundbar's digital optical audio input port. Check if the no audio issue still persists. I do have a spare toslink cable as last resort, I plan to troubleshoot this HDMI issue first, not sure if anyone else had encountered the same. Found this from a quick search https://forum.lowyat.net/topic/4574137/+2680 Not sure if ZaX17 & suffeylp already found the solution This post has been edited by jimbet1337: Oct 11 2020, 06:03 PM |
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Oct 11 2020, 07:43 PM
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#18
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Senior Member
2,391 posts Joined: Sep 2006 |
QUOTE(joshhd @ Oct 11 2020, 06:22 PM) What is the brand and model of your soundbar? Does it support HDCP 2.2 by any chance? Song HT-C780Previously such issue doesn't happen when you're using the normal Astro HD or PVR box, right? https://www.sony.com.my/electronics/support...ystems/ht-ct780 Yeah bro, HDCP 2.2 is supported. No issue with previous PVR box QUOTE(Zot @ Oct 11 2020, 07:29 PM) The cable is HDMI 2.0a at least, right? Noted. I will try these method. Thanks bro.Have you studied the power on sequence like 1) Power on Soundbar>TV>UBox 2) Power on UBox>Soundbar>TV 3) Power on TV>Soundbar<UBox? 4) etc. I would say the last device you turn on has detection problem if no sound. joshhd liked this post
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Oct 26 2021, 10:34 AM
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#19
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Senior Member
2,391 posts Joined: Sep 2006 |
Guys, I have two Superpack 1 accounts. One for my house and another one at my parents' house. I called CS last Thursday to downgrade Superpack 1 to Value Pack 1 for my parents house as they don't watch that much nowadays. CS confirmed and asked me to wait 24 hours until the change is made.
I checked the account on Astro website this morning, still SP1. It's already Tuesday. I haven't call them again, yet. Is such oversight is normal for them? |
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Oct 26 2021, 01:58 PM
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#20
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Senior Member
2,391 posts Joined: Sep 2006 |
QUOTE(izwanikhsan @ Oct 26 2021, 12:47 PM) Ah, that explains it. Btw, request made 21st, billing cycle is 24th and today 26th. Think I better call them again. Who knows if they delay it to another billing cycle lol. Typical Astro. |
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