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 Astro Version 13A, All about Astro Malaysia offerings

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pokemon
post Oct 21 2024, 11:16 AM

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QUOTE(Zot @ Oct 21 2024, 10:43 AM)
They cannot put new contract if they change box because the box does not belong to us, right?

It is just like Windows, upgrade gives more picture GUI + animation but the processing power (hardware) stays the same. Old box are more DOS like menu and unlikely can be upgraded because the OS does not support new code instructions.  smile.gif
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You can challenge assthrow if they force a new contract.

As per assthrow T&C.

Astro shall be responsible for the maintenance of the Reception Equipment as long as the Customer maintains his subscription to the Services, subject to the Customer: (i) using the Reception Equipment for its intended purpose, adhering to all instructions and notices given by Astro from time to time in respect of the use of the Reception Equipment; (ii) not abusing, misusing or damaging the Reception Equipment; and (iii) maintaining and safeguarding the Reception Equipment in good working condition, fair wear and tear excepted.
pokemon
post Oct 21 2024, 09:33 PM

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QUOTE(doubleM2 @ Oct 21 2024, 08:43 PM)
NFL will be live on Netflix too. From Dec 26, 2024, at 2:00 AM onwards.



Source: https://youtu.be/q0uuqCyGH-A
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If you have a good android tv box, there are many good contents not made available from assthrow.
Cheaper, ads free and no nonsense contract.
pokemon
post Oct 22 2024, 12:17 AM

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QUOTE(joshhd @ Oct 21 2024, 11:07 PM)
What you mean "due to bandwidth allocated to the channel"?

Anyway, in simple words, the only streaming app on Astro's Ultra Box today that supports 4K UHD quality streaming and Dolby Atmos, is none other than Netflix.
The rest of the apps you see on Ulti/Ultra Box are HTML5 web based (not native app), including Disney+ Hotstar, and it supports maximum Full HD streaming and Stereo audio only.

If you want better streaming quality like 4K UHD/Dolby Atmos/Vision from other streaming apps, then just give up on Ultra Box and access the app using other device that support such features instead (e.g. Android TV box/dongle/stick).
Realistically, people who buy TVs that support Dolby Vision are usually those high end premium models, especially on OLED TVs.
Usually those mid range or entry level models from popular brands usually don't support Dolby Vision also.

So even if they make Dolby Vision available on Ultra Box, only a minority of users out there can enjoy it, and it'll be coming from streaming apps like Netflix only.
And plus, Astro would need to pay additional royalty fees to Dolby for supporting Dolby Vision, and usually it is charged on a per device basis.
I guess that's the reason why Astro decided not to pursue with Dolby Vision on its boxes, because they foresee that it's unlikely to benefit the masses.
Hence, they opt for other royalty-free HDR standards like HLG HDR for its 4K UHD channels. This HDR standard is also widely used in other countries pay TV providers too.
Software updates usually supposed to be improving existing software, fixing bugs or adding new features.
But from what I see so far, most of the time when they add new things, they would break something else that you may not think of.
It seems to me like the developers and/or QA is not doing the job well, and they just don't do enough testing before roll out the software to the public.
Software lags is just one of the symptoms of poor software optimisation.

Regarding Ulti/Ultra Box replacement due to any technical issue:
Box replacement will be free of charge without contract extension and additional charges, as long your Astro subscription is within contract.
Otherwise, the usual "Either you pay RM65, or recontract 24 months" rule applies.
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I beg to differ when you said Dolby Vision are usually those high end premium models.
Xiaomi 4K tv has dolby vision feature too and it is selling below RM3K that is quite affordable.

Also, Assthrow mentioned it serves mainly the more affluent and urbanites. So, the customers are mainly on T20 tier, aren't they?

Both high-end model branded tv and low end model tv (xiaomi) can feature dolby vision that assthrow ultra cannot fulfill at all, because it cannot afford to pay royalty?

MALAYSIA's premier pay-TV service provider Astro Malaysia Holdings Bhd is seen to serve mainly the more affluent and urbanites
https://theedgemalaysia.com/article/astro-f...tent-keep-ahead

Hence, those mainly customers can have high end tv models and yet cannot get dolby vision due to cheapskate ultra?

https://shopee.com.my/-New-Model-Xiaomi-4K-...102.20574513061


Assthrow keeps getting their software handled by those cheap labor from India.
What can you expect from horrible software upgrade?

This post has been edited by pokemon: Oct 22 2024, 12:29 AM
pokemon
post Oct 22 2024, 08:48 AM

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QUOTE(joshhd @ Oct 22 2024, 02:45 AM)
First of all, number of people out there who are using Xiaomi 4K TV is still not as high and common as popular brands like Samsung, LG, all those...
Just because Xiaomi offers supports Dolby Vision to its affordable TV models, so you generalise that Dolby Vision is available to affordable TV models...?

The article you attach from The Edge, is from 2020. Things change.
It doesn't matter whether the customers coming from T20 or B40, as long it brings revenue to Astro, that is all they care about.

Still, even if the royalties of Dolby Vision is not a concern to them, and even if Ultra Box would to support Dolby Vision someday, Astro isn't offering any content (be it on linear TV channel or VOD) in Dolby Vision, so the only way to enjoy Dolby Vision is through third party streaming apps like Netflix, and nothing else.

Would you purposely get Astro Ultra Box, pay monthly subscription, for the sake of enjoying Dolby Vision?

Unless if Astro is committed to invest and produce their own content in Dolby Vision HDR standard, then making Dolby Vision available on Ultra Box would really make sense.
Otherwise, making Dolby Vision available for the sake of third party streaming apps doesn't make business sense.
Astro don't do things that doesn't make business sense, which I believe many of you guys already know.
If Dolby Vision is the priority, you might as well get a Dolby Vision supported Android TV/box/dongle instead, and ditch away Ultra Box.
Ultra Box is a crap especially on their OS anyway, so why bother expect fancy premium features like Dolby Vision? 

Assthrow keeps getting their software handled by those cheap labor from India.
How did you know that? And if it's true, then so what with getting cheap labour from India? Workers from other countries guarantee better than India? How better?
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Of course, the number of assthrow customers who use Xiaomi 4kTV is not high because assthrow knew majority of its customers are affluent ones.
On the contrary, you generalised in your earlier comment that dolby vision are available on usually those high end premium models. So, I am pointing to you it may be incorrect and less affluent assthrow customers can get dolby vision model tv in a much lower price too, if they want.

Yes, the article was published in years ago but this horrible ultra that assthrow introduced was in which year?
If I am not mistaken, it was in year 2019 and I am pretty sure this ultra was for the majority of assthrow customers and in year 2020, wasn't it?
Assthrow launched assthrow studio with the ambition to make dolby vision and dolby atmos in post-production.
So, this horrible ultra without dolby vision doesn't make sense when you said "even if Ultra Box would to support Dolby Vision someday, Astro isn't offering any content (be it on linear TV channel or VOD) in Dolby Vision" and "Unless if Astro is committed to invest and produce their own content in Dolby Vision HDR standard, then making Dolby Vision available on Ultra Box would really make sense.".
Assthrow is throwing money into the sea to build more white elephant?

Assthrow is getting Indian's software engineers is not a secret and I thought you have insider info on it.
You seem to have never deal with those indian business partners?
Most of the times when dealing with them, can make your blood boils.
This is evidenced with the software update they produced. You have already said : "Software updates usually supposed to be improving existing software, fixing bugs or adding new features."

This post has been edited by pokemon: Oct 22 2024, 08:56 AM
pokemon
post Oct 22 2024, 01:48 PM

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QUOTE(smileguy @ Oct 22 2024, 01:35 PM)
My humble opinion weather we hv high end tvs or not as a service provider you are to hv the services ready. Look at Suntv from Dolby now Dolby Vision and box is Atmos ready,how many in India hv high end tvs? So the service provider is obliged to hv up to date services no matter what tvs end user has! We all know Suntv in malaysia is special no HD logo No DV only god knows what astro does in its studios!
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Because assthrow is so cheapskate now and only good at running repeats with old contents.
Just wanna show to the shareholders they did something but always half baked projects that cannot deliver.
Wasting money and in the end telling everyone we don't have enough money and cannot pay dividend.

Good that you share Suntv has DV now and this will make its subscribers happier with this new tecknology.
pokemon
post Oct 22 2024, 04:40 PM

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QUOTE(joshhd @ Oct 22 2024, 03:13 PM)
Astro Studios provides comprehensive post production service which includes Dolby Vision colour grading and Dolby Atmos mixing to the production house out there for movies and TV shows, or whatever it is.

But that doesn't mean Astro in-house productions would fully utilise it (they would rather prioritise to let their clients use it, as it is a revenue to Astro).
Maybe they assume that majority of the people out there just don't care so much about HDR or don't see high demand for it?

Of course it will be great if Dolby Vision is supported on Ultra Box.
But if they've decided not to make Dolby Vision available to Ultra Box, due to costing issues or whatever it is, then what's the point of making noise here? You can bring this up to the higher management or board meeting since you care about their share price and whatnot, more than any of us here.

People are terminating Astro, revenue dropping, hence Astro have to and has been saving costs, so what's the surprise here? They need to prioritise things that matters more to them, don't you think?
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Assthrow studios business is so good until need to let their clients to use their services with priority?
Then those measat satellites better don't be used it that causing them to bleed because assthrow can even get a better deal with third party satellites deals.
"Maybe assthrow assumption majority people don't care"?? as all their assumptions made are so wrong.
In order to save costs they better close down the current 2 UHD channels with HDR as well.

You also said unless assthrow committed to invest in DV then it makes sense to get DV in assthrow ultra but now it turns to what is the point of making noise here?
Really doubt it is a costing issue but more like a bad business assumption issue that always make them go south.

Business result is not good for assthrow is the aftermath of its failing business decisions.
To save cost that lower quality, customer dissatisfaction, employee turnover, and more is seems like assthrow priority.

pokemon
post Oct 22 2024, 10:31 PM

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QUOTE(NimalKumar @ Oct 22 2024, 09:31 PM)
Astro's pop up channel 210 (Rusi) is so bad :'( . The choice of programs aired is atleast a decade old. Most slots of the program is freely available in YouTube. It makes me wonder why bother opening up a temporary channel when all those outdated contents can be aired in existing in house channels. I understand Astro is doing so for ad revenue but this is lowkey daylight robbery man. Used to feel excited when Astro tried to bring new channels for us.

Never have I ever hated a channel so bad.
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Assthrow just want to fill up the KPI for this year to its shareholders that customers are happy with cheapskate old contents.
pokemon
post Oct 23 2024, 09:28 PM

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QUOTE(doubleM2 @ Oct 23 2024, 08:51 PM)
In other news:

- Ch 100 will continue throughout November 2024, with the return of Oppa-Mania channel.
- Simply South is the latest app bundle listing on Astro; add-on RM10.80/mth (RRP RM14.90) from tomorrow onwards.
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Simply south can be subscribed with RM8.50 from unifi tv.
What a rip-off to get from assthrow.
pokemon
post Oct 25 2024, 07:32 PM

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QUOTE(Iptvfan @ Oct 25 2024, 07:27 AM)
Azzxteroo always like that one. Uneepai better. Also uneepai giving MAX Ultimate 3 months free for the pack customers. Azzterroo is so very yesterday. Out of date sad. They can do better sia if last time lousy hypptv also can do.
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You have yet to know Assthrow always employ failed business strategies?
Unifi Tv can give better deals compared with assthrow because they still happy to find waterfishes to buy nonsense apps from them.
pokemon
post Oct 25 2024, 08:47 PM

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QUOTE(Iptvfan @ Oct 25 2024, 08:33 PM)
Still many ppl prefer to be waterfish except they want epl then no choice lo. Some old ppl need know the remote so not easy to move. Some place dont hv internet. Other than that then just too much money dunwan count small small change
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There is no choice if you want legitimate way to watch EPL.
Yes, many waterfishes for assthrow.
And there are still a lot of ppl here who like to defend assthrow.
pokemon
post Oct 25 2024, 09:59 PM

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QUOTE(Iptvfan @ Oct 25 2024, 08:53 PM)
If worth defend is ok. Epl ppl. Old ppl. No internet ppl. All valid. Others i dunno wassap
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Agreed if defend with the truth is reasonable.

pokemon
post Oct 27 2024, 03:52 PM

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QUOTE(fruitie @ Oct 27 2024, 01:28 PM)
Finally, I was out of previous contract today and called to downgrade my package to Sports Plus Pack + Netflix Premium. Surprisingly, the CS mentioned I still have a discount carried over to my new contract which is RM 129.99 is already inclusive of Netflix Premium. He said he has ticked the option for Netflix Premium add-on on his side but the discount is still given. I’m not complaining because I could save another RM 10. tongue.gif Now I’m saving RM 65 per month from my previous Platinum Pack. We hardly watch other channels besides Chinese and Sports.

I checked My Astro app and it shows Netflix Premium as my add-on, checked Netflix app also still can see Ultra HD content, so I assume everything is OK.

Anyway, my next bill will be billed on 9th, so let’s see if I’m really paying 129.99 for this package.

So, another 24 months with Astro. sweat.gif
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Are you going to get another new ultra?
pokemon
post Oct 27 2024, 03:53 PM

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QUOTE(smileguy @ Oct 26 2024, 08:06 PM)
Anyone interested in SimplySouth pls subscribe directly,there is 50% discourt and its only RM75 using coupon SPARK50 if thru astrok rm129.60
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Yes, this is bring more value to ppl who wants to save more rather than assthrow stupid pricing for waterfishes.
pokemon
post Oct 27 2024, 03:58 PM

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QUOTE(fruitie @ Oct 27 2024, 03:55 PM)
The replacement unit? Yes but I need a separate report for that though I told them it happens randomly, they just asked me to send a proof to them to open a case. I will do it later.
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You can tell them the situation is getting worse or else, they will take their own sweet time.
Meanwhile, you can say the unit always give problem and you cannot watch assthrow most of the time and asking for rebate from the date you officially complaint.
If they take their own sweet time to fix it then you have longer time of rebate.

This post has been edited by pokemon: Oct 27 2024, 03:59 PM
pokemon
post Oct 27 2024, 09:26 PM

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QUOTE(Armab @ Oct 27 2024, 08:47 PM)
Just noticed that Sports UHD still using Astro SuperSport bumper
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So cheapskate no money to make the new one?
pokemon
post Oct 28 2024, 12:12 PM

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QUOTE(street @ Oct 27 2024, 11:46 PM)
Anyone still on legacy astro packs can simply add mini packs (Sports, variety, Korean, Kids & Horror but No News)& app subscriptions (Viu, Simply South & Qalbox) via myAstro app.
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What legacy assthrow pack you are having now?
pokemon
post Oct 31 2024, 01:28 PM

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QUOTE(street @ Oct 31 2024, 09:22 AM)
Starter Pack pre-2021 astro packs overhaul. RM61.32
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I talked with an assthrow CS via call early of this year and validated with her I could add a separate pack, eg., sport pack onto my current legacy pack.
Just for info.
pokemon
post Oct 31 2024, 01:29 PM

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QUOTE(eyesee @ Oct 30 2024, 03:45 PM)
Why is the ultra box now starting up in the home screen instead of the last channel?  mad.gif
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Assthrow always like to do something it thinks good.
Apparently, it just piss more customers.
pokemon
post Oct 31 2024, 03:03 PM

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QUOTE(kkm @ Oct 31 2024, 02:55 PM)
Did you actually add the pack? Cos I've asked before, they said no. Not even Smartroom...
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Assthrow multi room or smartv cannot add if on legacy pack.
I didn't add sport pack because the cs said my pack already has it.
She mentioned if I am on legacy pack without sport pack, then I can add it.
pokemon
post Oct 31 2024, 09:01 PM

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QUOTE(eyesee @ Oct 31 2024, 06:44 PM)
Yeah. They also removed support for some remote control buttons from old pvr remote controls. B'yond button, info button no longer get any respond. Removing these shortcut buttons will require more button presses to do the same thing.
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Agreed.
The more assthrow software upgrade, the more backward they want to piss off the customers.
So, it is better not to upgrade this pissed off software for ultra.

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