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 Astro Version 13A, All about Astro Malaysia offerings

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Iptvfan
post Apr 29 2023, 11:09 AM

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QUOTE(linkinstreet @ Apr 29 2023, 10:34 AM)
Option C: they are just emulating what Pay TV provider in Europe are doing.

Sky releases PVR box, Astro releases PVR box
Sky releases 4K box, Astro releases 4K box
Sky intergrates Netflix, Astro also do the same
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The leaders there many are from sky. Just copy amd paste. But here is a very different landscape
Iptvfan
post Apr 30 2023, 06:46 PM

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QUOTE(Davird @ Apr 30 2023, 06:21 PM)
Walked in to astro center at damansara utama.
Forget it, given a number that was 30+ away. even though had apointment. Was told need to wait for an hour or more.
Walked away.

My mother needs Indian channels.
So probably just need that only.
I've got netflix subscribed already for the rest.

I was told that I can get fiber with base package + Tamil + movie package (for the other two Tamil movie channel)
Is that right?

Also, at the new place, will they pull the wire for satellite for me? Or do I need to do it myself? I saw there existing wiring there but it's not at the location I want.
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Get unifi fiber with Varnam pack. Comes with with Simply South app and free tv box. Then add on whatever other apps u want such as Yupp or Zee5. Save a bunch of money. Every. Month.



Iptvfan
post May 20 2023, 04:48 PM

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QUOTE(nexona88 @ May 19 2023, 12:12 PM)
Yes... More headache too....
But for astro... It's profit 🤑💰
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It is like black magic azzterroo can make people pay so much and ask them watch so much advertising. Other places like netflix if want make ppl watch advertising then price need to reduce. For azzeteroo customer they just continue to pay and pay. Mayb too rich. Black magic. Terpukau taik hati.
Iptvfan
post May 24 2023, 05:32 PM

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QUOTE(annoymous1234 @ May 24 2023, 01:36 PM)
I wonder if the new netflix account sharing will affect astro subscribers or not hmm.gif
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Hear unifi launching netflikk very soon. Maybe got good surprise
Iptvfan
post May 26 2023, 01:41 PM

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QUOTE(muscaa @ May 26 2023, 11:49 AM)
Do we need to call them early to terminate eg. one or two weeks before the contract expires?  bruce.gif
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Better do earlier as the contract will auto renew another two years. Auto renew. No need your consent.
Iptvfan
post May 28 2023, 03:41 PM

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QUOTE(joshhd @ May 28 2023, 12:11 PM)
The auto contract renewal is mainly applicable if your subscription has the new TV packs.

The moment you sign up or switch to the new packs, it means you are deemed consent on that auto contract renewal rule.

Let's say now you're on the 23rd out of the 24th month of the contract period, and you don't want anymore contract afterwards. Then you'll need to inform this to their customer service, and then you'll have to pay the pack price of 0 month contract from the 25th month onwards. Example:

Premium Pack 1
24 month contract price: RM129.99 per month
0 month contract price: RM154.99 per month

The price difference for their new packs between 24 months to 0 month contract period is up to RM25 per month.

You'll receive a SMS reminder 1 month before the auto contract renewal kicks in.
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If they are honest and dare say this up front I wonder how many ppl will “jatuh hati”. Thats why many ppl hate them due to this under hand tactics and think ppl stooopeeed. Haiz. Sooka is not bad and maybe their only saving grace.

Iptvfan
post Jun 8 2023, 07:34 PM

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QUOTE(izwanikhsan @ Jun 8 2023, 05:41 PM)
It is inevitable. More and more linear channels will be closed in the future.
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But price still no reduce. Haha. Watch more ads and less channel price not reduce. What a beautiful business.
Iptvfan
post Jun 22 2023, 12:10 AM

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QUOTE(muscaa @ Jun 21 2023, 09:13 PM)
I tried to terminate it 2 days ago and they told me that I have to call them after the contract is over on 30 June ranting.gif
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Careful. There may be this auto-recontract thing. Desperate times indeed.
Iptvfan
post Jun 22 2023, 04:38 PM

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unifi TV just launched Netflix with two new packs. Ultimate Plus comes with Netflix basic, Disney+ Hotstar, Bein Connect, Spotv now, BBC Player, Lionsgate play and Siar and 70+ channels and free TV Box. Rm69.90. Ultimate Max at rm89.90 get Netflix standard and also Viu and iqiyi (plus all the above for the ultinate plus pack).

RIP azzterooo

Iptvfan
post Jun 22 2023, 07:09 PM

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QUOTE(smileguy @ Jun 22 2023, 06:31 PM)
gg
Iptvfan
post Jun 23 2023, 12:14 PM

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QUOTE(joshhd @ Jun 23 2023, 12:13 PM)
The reason why they impose contract auto renewal rule, is to continue tying your legs, and they don't want you to suka suka terminate Astro anytime you want, as it is making them financially insecure and volatile.
To them, if you don't want ongoing contract, then choose the 0 month contract option, which you'll pay a bit more every month.
If still not happy, then don't subscribe Astro at all in the first place. It's as simple as that.
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Not as simple as that. 24 mth contract at sign up is fine. Auto renewal is wrong.
Iptvfan
post Jun 23 2023, 12:33 PM

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QUOTE(joshhd @ Jun 23 2023, 12:17 PM)
They'll notify you on the 23rd month that your contract will auto renew. If you don't want, then tell them to change to 0 month contract option.
That way, it's considered as no contract auto renewal.

To you, it's wrong. But to them, they find that it is the right way for their pay TV business to sustain in the long run.
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You are right for them to ensure survival but I am a strong proponent of not auto renewing because people may miss the message and suddenly find themselves tied again financially for another 24 mths. I strongly do not think this is the right way of doing business.
Iptvfan
post Jul 11 2023, 01:59 PM

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QUOTE(smileguy @ Jul 11 2023, 01:28 PM)
another slap for assteruk,business premises hv an alternative now
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The channels might suck. No clear what channel got
Iptvfan
post Jul 17 2023, 11:04 PM

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QUOTE(Oltromen Ripot @ Jul 17 2023, 12:55 PM)
> I want to stop subscribing to ASTRO in a few months. No more of auto-renewing shit and packing useless shows behind criminal-like price increase.

> I upgraded my Unifi subscription to include Netflix.

So I was advised by Netflix custcare to get ASTRO to remove itself from being current payment method, before I can switch to Unifi.

I am currently fuming because ASTRO refuses to remove itself.

Dahulu sewaktu upgrade pek dengan Netflix, dia canang suruh link akaun Netflix sedia ada. Senang sungguh nak lantik diri dia jadi kaedah pembayaran.

Sekarang diminta dia berundur, dia enggan.

Threat of penalty for breaching contract if I still want to remove ASTRO from being the payment method.

Eh ASTRO, aku bukan nak berhenti bayar Netflix kepada engkau.
Aku cuma tak mahu engkau berterusan kaitkan diri dengan akaun Netflix dinosaur aku.

Update:
ASTRO insisted they cannot unlink from continuing to pay for my dinosaur account.
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Better change name to hotel california. Haha

Iptvfan
post Jul 19 2023, 07:26 AM

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QUOTE(Oltromen Ripot @ Jul 19 2023, 12:38 AM)
won't be the last time they'll treat customers like hot shit.

but, i really dah malas. in fact i was expecting somebody to condemn me for bitching in here again and again about how wonderful astro is brows.gif "tak suka, berambus" line of kick-ass.

malas to the point that i just continue pay for nothing, at least nobody can say aku langgar perjanjian. dah sain, aku tanggung dan aku jawab. bukan macam astro; tak tanggung, cuma tahu menjawab.
3 bulan lagi. dah tak ada apa nak diperjuangkan. kalau aku menang pun memang dah nak berambus.

nanti aku nak tengok "afterlife", adakah astro nak kekal menenggek dalam akaun netflix tu. kalau dia kekal dalam tu, aku akan tukar alamat emel akaun itu kepada random. at least aku boleh selamatkan emel tu untuk guna semula, jika perlu, dengan akaun netflix baharu.

dia nak sangat genggam sampai mati, biarlah dia genggam 🤗
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Astro baru tak macam dulu……. Konon. Sorry to hear your experience.

Iptvfan
post Jul 29 2023, 05:50 PM

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QUOTE(Oltromen Ripot @ Jul 29 2023, 12:02 PM)
no no no

and i already told them before, even went MCMC :- do not spam me marketing SMS.

very bad customer service. at it again.

user posted image
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Their problem is alsays like cheat customer eg this so call free is only 12 mths but contract is 24 mth. After 12 mth they will make u suffer. Then contract end u cn never get out like hotel california.

Never learn they all. Dont take customers for a ride. Never never.
Iptvfan
post Jul 29 2023, 05:52 PM

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QUOTE(izwanikhsan @ Jul 29 2023, 03:03 PM)
VSS - more channels termination. Even their streaming bundle is too complex to understand compared to unifi tv.
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I take unifitv now with netflix. So happy. The box is so good now
Iptvfan
post Jul 30 2023, 02:00 PM

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QUOTE(izwanikhsan @ Jul 29 2023, 06:50 PM)
Same goes here at 69.90 i can get full channels and apps like bbc player; spotv, bein sports, netflix, siar, disney hotstar & lionsgate play.
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RM69.90 is promo price and will go up after end sept. So better grab it now. Is really so good price.

This post has been edited by Iptvfan: Jul 30 2023, 02:18 PM
Iptvfan
post Jul 31 2023, 12:30 AM

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QUOTE(joshhd @ Jul 30 2023, 11:45 PM)
Looks like they don't want to let you go... sweat.gif
Reason either one below, or both, or all:
1) Lousy hardware
2) Lousy software quality
3) Lousy engineers

What do you do that triggers that hang? Is it when launching streaming apps? Or how?
VSS stands for Voluntary Separation Scheme.

Astro has been facing financial problems for many years due to various of reasons, mainly are customer terminating its service, more and more video streaming services, and increase costs of content due to USD>MYR currency exchange. Pay TV providers around the world has been facing the same situation, and even for a monopolistic company like Astro can't run far away from this.

Because their profit is low, so their operating costs will need to be low too. To sustain their business in the long run, now they offer a choice to their employees where Astro will compensate the employee if they resign/leave the company voluntarily. Because the lesser the staffs working in Astro, the lesser the money they need to pay ALL their staffs.

Even TM also offers VSS to its staffs now... But this time it's open to their 50 years old and above staffs...
https://www.freemalaysiatoday.com/category/...d-50-and-above/
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The decline in the whole industry is true and a worldwide issue. But azzterroo cannot blame it 100%.

1. They are arrogant and treat customers like idiots (eg serving more and more ads while customer still need to pay same or more)

2. If management is sincere in cost cutting, they should take a salary cut first esp the Mut Sallah one month salary can pay how many people? Is the Mut Sallah really so good at the job? Dont think so. Share price dropped so much. Financial numbers so bad.

They blame economy la this la that la, notice they never ever blame themself. And THIS is the problem.

Iptvfan
post Jul 31 2023, 05:13 PM

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QUOTE(pokemon @ Jul 31 2023, 10:21 AM)
Maybe unifi tv can be a good alternative for Assthrow.
I saw many foreigners in Assthrow BOD.
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Just saw news that unifiTV adding two more new channels. No price increase. Keep improving but many people now watch more on apps.

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