The previous scammer changed name and came back

https://www.lazada.com.my/shop/ideal-microe...tronics-coltd./

Anyone facing this issue when purchasing through app?

Lazada prices currently say inclusive of GST where applicable. Anyone know when they will adjust the prices to reflect zero GST - 1 June? Worth to wait till 1 June to purchase?

well good luck. i bought some items which are non-glitch and was cancelled and amount partially refunded to credit card.
when asking them to compensate need to argue like i am begging for vouchers.
as if i am at fault and very harap their vouchers. go die la lzd.

well i bought some items using a sorry voucher from previous case, and they only refunded the amount based on their own calculation with the voucher discount. so the remaining sum need to be covered from another voucher. in the end i loss a voucher and time waiting for the damn item which never came. sht @$$ lzd

i wanna claim rm200 lzd voucher from mbb treat points
can i buy multiple items total rm200 and apply that voucher
or
only can buy 1 item price at rm200 and apply that voucher

My RM2 OTG got cancelled... 

anyone ever experience buying a phone from lazada but empty box arrive instead of phone? i reported to lazada, they asked me to return the empty box and they closed my case.

I can't believe it, my item has not delivered after 10 days seller passed to shitty courier. I complaint to live chat and ask for refund. since I said if they failed to deliver the item within the stipulated time, transaction is void and they should refund.

CS say will escalate to relevant department and sent mail unilaterally extended delivery time for another 3 days. i've seen customer given choice to extend time both in shopee and aliexpress but for portal themselves to do it without consent. it's outrageous.

to be fair, shopee is worst.

not just you.me too.item stuck with courier since 7May till today no progress and while calling them,they suspect the item is missing.dammit
now have to chase LZD to refund.fakap this courier,blame or election public holiday

Thanks for the recommendation but my budget is around 800rm. Redmi note 5 seems to cost around 1000rm. And also since Mi A1 runs on stock android, it would be easier for my mom to use.

it is not customer problem to think who bears the fault and cost and to what extent or percentage they shared or divided the fault and cost between them. customer just know an item supposed to arrived and at time range as stated and if it did not, so compensate them by giving them back the money and value of voucher used if any.

how they communicated to the problematic courier on the cancellation of the delivery is also should not be the burden on customer. maybe after they realize how courier would not even pick up the office phone then they would do something to ban certain courier company or introduce system where customer have a say on what courier is preferable during their point of purchase.

you're wrong. i'm a seller at lelong, a standard that lelong set is 3 days after payment must start shipping to customer. I set myself a higher standard payment before noon will be sent to courier office on the same day. I never promise that a delivery will take how many days but clearly on lazada site it says so. if transaction is like a mini contract, non-delivery within time is a breach of contract. no other excuse needed but refund.

It's on Acer Malaysia's page.. https://web.facebook.com/pg/AcerMalaysia/posts/
The specific post: https://web.facebook.com/AcerMalaysia/video...15011961850953/

Hello, need advice from other Lazada customers.

I bought item, "Fullfiled by Lazada". This means the item is already in Lazada's warehouse, right? (Confirmed by Live Chat agent that it should be stored in the warehouse.)

My order's end shipping date is 22nd, so that's tomorrow. The item still listed as "processing", waiting to be handed to courier. Based on previous orders, they might not make the end shipping date.

Live chat with Lazada, then got an email back:

"Upon checking with the respective department, they mentioned parcel still in ready to shipped status means still with seller. However if you still not received the item tomorrow they advise you to cancel the order and re-order back due to item was pending too long. Our sincerest apologies for any inconvenience we may have caused."

(Whoever was in charge must not have properly checked the order, since it should be in their warehouse, not with the seller.)

Send a message to the seller in the Lazada app too, they're helping to talk to Laz.

I plan on hounding them daily.

Should I send a complaint to KPDNKK now to escalate it? Wait till 23rd?
How do I fill up the KPDNKK form anyway?

I'm also planning to make a Police report, since I've already paid for the item's 1st month bank instalment, and it still hasn't reached me. Also they gave false information saying the item is with the seller.

Hope someone can advise me on what to do next. Thanks

ya man... i shouldve get another a/c

can save like rm 300 - 400 over here price alone

this my story,

i bought iron from Lazada,
order and pay 6May,
seller shipped 7May,

and till today not received,item stuck and missing at courier warehouse,

timeframe received 16May,then delayed to 17May,then delay to 20May, then fakap another time frame estia*@#%$& (sorry bad language) .they promise to refund if either the timeframe given is over,but everytime i contact to make cancellation,ask refund,they keep push to another timeline which is now happen.

this is not acceptable since the courier has not declared item missing,calling CS courier utk very frustrated and till now the parcel is nowhere.

by policy all the parcel shipped after one month not delivered is automatically cancel by system and then can proceed to refund.

and how many days to get refund? 15working days after they approved the refund.

walaweiiii...

get money immediately,but refund give back to customer over 2month (in worst case)

clap clap clap

updated: CS just called and note that she can cancelled my order immediately and if the parcel found will be return back to LZD,im okey since i only need my money back then reorder the same item again.but it will take another week as they need comfirmation with the lazy courier to admitted their fault.
**in most case,atleast this is far more professional than shopee.thats why i like to shopping at lzd,for worst my case is already as example.

and i already waste 2week for the item,yet in the end i chase for refund.shame

Any extra paypal surcharge?

Anyone use Citibank card on lazada before?

Tried on two of my friend credit card, parent credit card and my own credit card.

All citibank cards seems to "declined by risk scanning" but CitiBank dont see any transaction at their side and Lazada also dont know what happen.

Maybank always transacted fine thou.

How do I know what can buy and what cannot? When the stuff I wanted to buy is declined by Citibank credit card, I use Maybank Credit card which go through just fine.

Does that mean citibank card cannot buy certain item? It doesnt sound logic.
My card is a new card, my parent card/friend cards all has not make any purchase through lazada before.
So it is impossible to linked to many lazada accounts.

I have yet to find a person with citibank credit card and also made any purchase through lazada before.
Anyone here has done so?

forum.lowyat.net/topic/4570599/latest

just want to share...
b4 ,i bookmark 1st page ..n then click n go to last page..
save 1 step...

thanks for sharing.