dear Samsung pay users, today ive encountered a very pissed event when i'm trying to make my Spayment.
this local supermarket allowed for paywave and nv mention about minimum( by right they are not allow to do so).
so last month i found 1 of thier item which is only 20cents, so i bought 4 and request counter seperate the bill, so that i can have 4 transaction/Spoint count.
I've done this 2-3 times already but cashier has no issue.
Then today 1 fine afternoon, when i went to this supermarket again to perform the Spay.
at 1st cashier told me that 20cents cannot paywave, but i replied her that how come i can perform it last time. so she let me paid with spay.
then this guy(manager) came over to the cashier and stop me for using my Spay for 2nd payment.
he told me that he has notice me that i always separate my bill, 20cents 20cents pay, then he asked me why do i wan to do this? i replied him i wan to collect point.
Then he said: you know everytime u perfom this we need to pay for service charge.
Then i replied him BNM dont allow merchant to set minimum amount.
He called bank, bank has no issue, but he told me his/management decision dont wan to sell me the item.
i was like: WOW WTF ??
i didnt make the complain to BNM on the spot, coz i didnt know that, till i went home then search google.
From the BNM app "how to lodge a complain" page. 1st step: Approach FSP(
financial Service Provider) branch.
My question is: who is the FSP? the paywave terminal? or my Spay registered card ?
Dont want to sell is legit... lol
20cents swipe is just facepalm.