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Filter Fresca Disruptor Water Filter Purifier NSF PoU, 100% Highest Quality USA/UK Components

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TShestati
post Apr 23 2018, 11:17 PM, updated 5d ago

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***************Important update 30 June 2023***************

Stage 2 now comes with additional carbon layer for enhanced smell/taste/VOC removal.

***************End of Update***************


We're now happy to offer Fresca Disruptor water filter / purifier.

Unique, custom built system with all the components that touch water manufactured in USA/UK and are NSF certified

WHOLE SYSTEM IS ONLY RM 1199!

REPLACEMENT CARTRIDGE SET (ALL 3 CARTRIDGES) RM 330!

PROFESSIONAL INSTALLATION FROM RM 150 IN KLANG VALLEY


Buy from Shopee
Buy from Lazada

user posted image

Fresca Disruptor completely removes or significantly reduces harmful substances found in tap water. They include:

- Sediment, such as rust, sand, mud, pollen
- Chlorine, chloroform, bromine, iodine
- 99.99% lead and other heavy metals (aresinc V, cadmium, chromium VI)
- 99.99% viruses (polio, rotovirus, norovirus, etc.)
- 99.99% bacteria (e coli, legionella, pseudomonas, etc.)
- 99.95% cysts (giardia, cryptosporidium, etc.)
- Humic Acid
- Ortho-phosphate
- PCBs, BPA (plastic byproducts)
- Penicillin G,Flumenquine
- Polysaccharides
- Ferric Iron
- Petrochemicals
- Phenols
- Volatile organic compounds
- Taste and odor


Fresca Disruptor is among the few filters that can get rid of bacteria and is among very and very few non RO systems that can filter out viruses.

https://spinoff.nasa.gov/Spinoff2009/er_2.html


user posted image

To break the system down to stages:

Stage 1 is pleated polyester sediment filter at 1 micron nominal. This stage is there to mainly protect the next 2 stages of any sediment. It will cut off anything above 1 micron: dirt, dust, rust, stones, sand etc etc.

Stage 2 is a core of the system, stage that does all the heavy lifting. Made with new filter material from Ahlstrom (Finland/USA). In short, it is electroadsorptive technology media able to remove or significantly reduces all of the contaminants on the list above now also removes some chlorine and taste/odor.
You can read more about it by clicking the LINK

Stage 3 is high quality coconut activated carbon block. Since stage 2 takes out most of the bad things, what's remaining is chlorine and so called "smell and taste". 0.5 micron high flow carbon block clears it up giving the water a great and pure taste.

user posted image


Back to quality and advantages of the system. To break it down:

- Manufactured in USA are: housings, stage 2-3 cartridges, the faucet. NSF certified
- Manufactured in UK are: tubing and all fittings (all by John Guest). NSF cetrified
- Manufactured elsewhere: water inlet valve (placed before the filter elements ), bracket (does not touch water), housing wrench


user posted image


To summarize:


1. System uses industry standard parts (housings, fittings etc). All parts are covered by 2 years warranty, but even if something breaks afterwards, you just go and replace that part, easy to find, easy to change.

2. Cartridges are also industry standard size. You can always source various cartridges and apply any upgrades we may introduce later on.

3. Quality and safety for you and your family. Many people say "doesn't matter where it is made as long as it's NSF", but one thing to keep in mind is that NSF is certification system, it is not quality control system. US/UK top manufacturers have a well established supply chain, strict quality control and strict raw material control, this is why we carefully choose and source every component that touches water from these countries and suppliers only!

5. Washable stage 1 and 2. Unless you have a lot of iron (and iron clogs ANY filter quickly) system will not be dead clogged. Even if your water is extremely dirty, just take out the cartridges 1-2 and wash them.

[size=7]Washing procedure is shown in this Youtube video ---- https://youtu.be/AFAye8Kmpko


Feel free to challenge me, ask me any questions, voice concerns etc. I will reply them with all honesty.

This post has been edited by hestati: Aug 1 2025, 07:00 PM
chowkh
post Apr 27 2018, 03:32 PM

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Hi Hestati,

Am looking for a water purifier for my son's condo. He is staying there alone and his GF will come over the weekends. The unit is for drinking only s he does not cook.

Since you are selling both the Aquaphor Crystal Eco and your custom-built Fresca at the same price, objectively which 1 will give better end results in terms of better quality drinking water? Also, what would be the pros and cons of each product?

TShestati
post Apr 27 2018, 04:41 PM

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QUOTE(chowkh @ Apr 27 2018, 03:32 PM)
Hi Hestati,

Am looking for a water purifier for my son's condo.  He is staying there alone and his GF will come over the weekends.  The unit is for drinking only s he does not cook.

Since you are selling both the Aquaphor Crystal Eco and your custom-built Fresca at the same price, objectively which 1 will give better end results in terms of better quality drinking water?  Also, what would be the pros and cons of each product?
*
Thanks for your question. I chose FD for my own place. Will try to objectively tell why.

1. In FD, each and every component is sourced from a reliable supplier/manufacturer and I know exactly where they come from. QMP, Omnipure, John Guest, Ahlstrom just to name few. Most of these suppliers I visited personally when I worked in USA (QMP and Omnipure for example).

Now, I'm not saying Aquaphor is bad. But personally, I don't know who is the supplier for Aquaphor tubing for example, or who and where makes their faucet.


2. FD has a washable sediment filter as stage 1. I do not want to install PoE and therefore FD will get all the large dirt coming from the pipes. If it's getting clogged, I just take out and wash stage 1. If I want, I can even clean/sanitize stage 1 and 2.

If I was to install Aquaphor, I would add pre-filter to it.


3. FD can filter out more contaminants, for example viruses and chromium VI. Does it mean that we always have these contaminant? No, but filter is like your insurance, if something happens and the water gets these contaminants, FD will address them.


Of course Aquaphor has it's own + as well. Cartridges are easier to replace. Push the button and twist, you can have it changed in like 5 minutes. FD, you need to open the housings, take cartridges out, check if all is good and assemble it. Takes probably 15-20 min.

All in all, I believe that FD is a little better overall system than Aquaphor, not that there is a huge gap, but enough for me to choose FD over Crystal Eco for personal use.

P.S. I'm sorry there is still lack of clear graphical information about FD (comparison tables, flyers etc), working on it now. So far we've installed 2 systems, one more is tomorrow, 7 more left until the next batch from USA.
poorgeek
post Apr 30 2018, 10:41 AM

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Hi bro.
The writeup on Stage 2 filter says it does not remove or removes some of these:
» Click to show Spoiler - click again to hide... «

Arsenic V 8.5 pH*
Bromate
Manganese nitrate
Mercury 6.5 pH*
Mercury 8.5 pH*
NDMA
Sulfate
Geosmin
Arsenic III 6.5 pH*
Arsenic III 8.5 pH*
Bromine (white)
Ferrous Iron++ *
Soluble silica
Trihalomethanes (THM)
Chloramine*
VOC*

How will we handle these impurities?

Thanks

TShestati
post Apr 30 2018, 02:46 PM

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QUOTE(poorgeek @ Apr 30 2018, 10:41 AM)
Hi bro.
The writeup on Stage 2 filter says it does not remove or removes some of these:
» Click to show Spoiler - click again to hide... «

Arsenic V 8.5 pH*
Bromate
Manganese nitrate
Mercury 6.5 pH*
Mercury 8.5 pH*
NDMA
Sulfate
Geosmin
Arsenic III 6.5 pH*
Arsenic III 8.5 pH*
Bromine (white)
Ferrous Iron++ *
Soluble silica
Trihalomethanes (THM)
Chloramine*
VOC*

How will we handle these impurities?

Thanks
*
Valid concerns, and let me address them one by one, there are total of 16 on this list, I will make sure not to skip any. All the facts below can be verified from reliable sources. I can split them in few groups, 1. not a concern, 2. removed by stage 3 (carbon block), 3. RO required

In summary, 4 are not a concern, 7 are removed by stage 3 (carbon block), 5 can be only treated by RO type of system


Not a concern

1. Chloramine - not a concern at all, not used in Malaysia or in most of the world for that mater. In USA it is now used instead of chlorine and they have separate filters in US just for chloramine. Nasty stuff, not sure why US would use it, they say more effective against bacteria, but at a cost of being quite toxic and having byproducts.

2. NDMA - is mainly the by-products of chloramine (1) and is, again, mainly a concern for USA. It may be formed in very low quantities when chlorine is used, however the only way to reduce it is industrial UV, and exposure to UV required is 10x the requirement to kill viruses, so no, home UV will not address it either. RO can only remove 30-50% of it. Another problem with that is that no water regulation, except California, defines any safe levels for it. But again, since chloramine is not used in Malaysia, it is safe to assume that NDMA is not present.

3-4. Arsenic III 6.5 pH, Arsenic III 8.5 pH. Arsenic III oxidizes to Arsenic V in presence of chlorine (we all do have chlorine in our water, unless your water is well water). Arsenic V at PH 6.5+ is removed by stage 2, Arsenic V at PH8.5+ is addressed below.


Removed by stage 3

5. VOC is reduced by stage 2 and is removed by stage 3, i.e. carbon block

6. Bromine is removed by carbon block

7-8. Mercury at various PH. It is reduced by 60% by stage 2 and to 99.99% by stage 3

9. Trihalomethanes removed by carbon block. It's byproduct of chlorination.

10. Bromate. Not naturally occurring, it is formed during ozonation of water rich of bromine. Biggest concern is actually... bottled water. In 2004 they discovered that many bottled water brands had a lot of bromate. If exposed to large doses for long time it can be dangerous. Carbon block (stage 3) reduces 60-90% of bromate, depending on mineral content of water, more minerals in the water, less is the reduction. Since water in Malaysia is rather soft, with little minerals in it, carbon block is effective. RO system can reduce up to 98% of it.

11. Geosmin, this is what gives water "earthy taste". This is also found in some fresh water fish, when some fish smells more like "mud and bog". Non-toxic and removed by stage 3.


RO required

12. Arsenic V at PH8.5+. Drinking water is PH 6.5 to 8.5 and at this PH disruptor is very effective. Above PH 8.5, the only way to remove it is RO (up to 90%) and distillation (up to 98%). But if your water has PH higher than 8.5, then you have bigger concerns than arsenic, you must reduce PH.

13. Manganese nitrate. You need RO system to treat nitrate (and even that is not too effective), but these are present in well water, rivers and lakes, not in municipal water. Boiling will not help either, in fact, if any nitrates are present, boiling will increase the concentration.

14. Ferrous iron. It is reduced by 80%, so it is marked as "some removal" (significant removal would be over 95% level). Ferrous iron is not in any way hazardous to health, however it can have aesthetics effect (if it's too much, water becomes brownish). And iron in any state, ferrous or ferric is a bad bad bad thing for any filter (but again, it is ok for your health, in fact we need iron in our body). For example, with too much iron in water, RO membrane will last only 2-3 months. If it is found that your water has too much iron, then you must have special iron filter. They are expensive and even they get blocked quite quickly and cannot be cleaned/regenerated. Luckily we don't have much iron in our water in Malaysia.

15. Soluble silica. Again, silica is not bad for our body and has no health effects, in fact there are even silica supplements. However, it is called "contaminant" because it forms scale. If you have too much scale (say you boil your water and the bottom of the kettle has white deposits) then you need RO membrane. But since water in Malaysia is very soft, I'm yet to see any significant scale build up.

16. Sulfate. Again, this is not a health hazardous contaminant, but large doses may have laxative effect and give water a bitter taste. The only reasonable method to remove sulfates for home application is RO.



In conclusion, as I said numerous times, if your water comes from unknown source, you have scale problem or you want the best possible filtration you must go for RO. However, RO has a lot of disadvantages and it's a bit of overkill for Malaysia. RO makes sense in regions where water is very hard and you also need to get rid of the excess minerals. For all intents and purposes and remaining realistic, Disruptor will be one of the best under counter system in terms of contaminant removals, superior to Amway, 3M, Aquaphor or Aquasana, but still cannot match RO systems in terms of number of things it can filter out.
poorgeek
post Apr 30 2018, 04:08 PM

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» Click to show Spoiler - click again to hide... «

Thanks for your explanation
TShestati
post May 2 2018, 03:35 PM

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Another installation today, this time surprisingly at my neighbor's place, he found out about the filter through Lowyat (thank you Lowyat!)

In our area, we get close to 4 bar pressure (60psi or so), so we get about 1L of filtered water every 15 seconds, so 4L of water in 1 munute!

user posted image
Pain4UrsinZ
post May 3 2018, 11:47 PM

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free installation cannot ?
TShestati
post May 4 2018, 12:33 AM

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QUOTE(Pain4UrsinZ @ May 3 2018, 11:47 PM)
free installation cannot ?
*
2 last spots for free installations left! As I promised, first 5 systems will be free installation. 3 installed already, 2 left.

During free installation I come, tell you about the system, describe it, and if you allow, I take pictures.

Please let me know if interested.
MGM
post May 5 2018, 12:14 PM

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QUOTE(hestati @ May 4 2018, 12:33 AM)
2 last spots for free installations left! As I promised, first 5 systems will be free installation. 3 installed already, 2 left.

During free installation I come, tell you about the system, describe it, and if you allow, I take pictures.

Please let me know if interested.
*
I am from JB. Can get free installation too?
This FD not promoted at Lazada?
Can make payment by creditcard?
I am currently using Fiber Membrane POE system (pic attached) and it is time to replace the membrane that cost rm400. If I use FD, is it still necessary to have this POE?

This post has been edited by MGM: May 5 2018, 12:18 PM


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TShestati
post May 5 2018, 01:31 PM

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QUOTE(MGM @ May 5 2018, 12:14 PM)
I am from JB. Can get free installation too?
This FD not promoted at Lazada?
Can make payment by creditcard?
I am currently using Fiber Membrane POE system (pic attached) and it is time to replace the membrane that cost rm400. If I use FD, is it still necessary to have this POE?
*
FD is designed to work without any outdoor filter, so you will no need this membrane. First stage of FD is washable pleated polyester, so if you water is bad, just take it out and wash first stage. 2nd stage is also washable, just in case.

Unfortunately, no free installation for Johor, it's too far for me. I can offer free shipping though and 100RM off, but please send me pictures of installed system. Installation is fairly simple, can DIY easily or hire a contractor to do it for 100rm or so. (I will send installation instructions and video).

2 years warranty and 30 days satisfaction guarantee still applies.

And yes, if you want by credit card, I will create Shopee listing for it, so you can pay by CC.

This post has been edited by hestati: May 5 2018, 01:34 PM
cuber
post May 6 2018, 02:42 AM

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May I know why do we need all the 3 replacement cartridges if stage 1 & 2 is washable?

I believe stage 3 which is the carbon should be changed maybe after 1 year of usage, but if the stage 1 & 2 are washable, do we need to also change it every year?
TShestati
post May 6 2018, 11:31 AM

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QUOTE(cuber @ May 6 2018, 02:42 AM)
May I know why do we need all the 3 replacement cartridges if stage 1 & 2 is washable?

I believe stage 3 which is the carbon should be changed maybe after 1 year of usage, but if the stage 1 & 2 are washable, do we need to also change it every year?
*
Good question.

Yes, 1 and 2 are washable and any cartridge can be sold separately. So yes, if 1 and 2 are not physically damaged or blocked by iron, can change only stage 3, the carbon block.

Stage 1 and 2 can last longer, but still advertised time is 1 year. The reason is, if I advertise 2-3 years and people ignore washing it, the will complain that there is no flow.

So the process is like that, once a year (or whenever the flow drops, say you have too much sediment for example in your area) open and examine stage 1 and 2. If no physical damage, wash and reuse, change stage 3. Pressure should be back to normal.

And yes, just to confirm, cartridges will be available for sale individually. But for general consumer (outside of Lowyat) will still advertise as 1 year life for cartridges..
cuber
post May 6 2018, 10:26 PM

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QUOTE(hestati @ May 6 2018, 11:31 AM)
Good question.

Yes, 1 and 2 are washable and any cartridge can be sold separately. So yes, if 1 and 2 are not physically damaged or blocked by iron, can change only stage 3, the carbon block.

Stage 1 and 2 can last longer, but still advertised time is 1 year. The reason is, if I advertise 2-3 years and people ignore washing it, the will complain that there is no flow.

So the process is like that, once a year (or whenever the flow drops, say you have too much sediment for example in your area) open and examine stage 1 and 2. If no physical damage, wash and reuse, change stage 3. Pressure should be back to normal.

And yes, just to confirm, cartridges will be available for sale individually. But for general consumer (outside of Lowyat) will still advertise as 1 year life for cartridges..
*
Thanks for the respond. So if let say the stage 1 & 2 are not physically damaged or blocked, would it go longer than 2-3 years? I mean if we do the washing regularly will it last more than 2-3 years? Because this is very interesting, I believe most if not all the water filters now in the market need to change the filters every year. Your product will eliminate that, we only need to change the stage 3 annually.
TShestati
post May 7 2018, 01:10 AM

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QUOTE(cuber @ May 6 2018, 10:26 PM)
Thanks for the respond. So if let say the stage 1 & 2 are not physically damaged or blocked, would it go longer than 2-3 years? I mean if we do the washing regularly will it last more than 2-3 years? Because this is very interesting, I believe most if not all the water filters now in the market need to change the filters every year. Your product will eliminate that, we only need to change the stage 3 annually.
*
Filters still degrade. I would still change it after 2 years even if it looks ok. Can you make it last longer? Probably, but then you better test it and see how it performs, not worth it I believe. I mean, you could do that, but I still would advertise it as 1 year + service live. Also, always have iron in water, even if not much. It will block the filter eventually.

Even plastic parts (housings etc) are explosion proof for first 5 years only and all manufacturers mention it in one way or the other to not have any liability after 5 years.
8sg9ft
post May 7 2018, 05:10 PM

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Bro, when you say the housings, filter cartridges, faucet, diverter, tubings and fittings that are manufactured in the USA/UK are NSF certified, is it NSF 42 or NSF 53 or both?

Also, I tried finding more info about Fresca. Can't seem to find it though. Can help to point in the right direction?
TShestati
post May 7 2018, 09:07 PM

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QUOTE(8sg9ft @ May 7 2018, 05:10 PM)
Bro, when you say the housings, filter cartridges, faucet, diverter, tubings and fittings that are manufactured in the USA/UK are NSF certified, is it NSF 42 or NSF 53 or both?

Also, I tried finding more info about Fresca. Can't seem to find it though. Can help to point in the right direction?
*
Hello, everything is NSF 42 except stage 2, stage 2 is NSF 42 and NSF 61. NSF 53 is usually for systems, rather than individual components, rarely you can see 53 applied to components. NSF 61 is highest for filter material though, Disruptor material.

As for Fresca, it is our in house brand. System is designed by pretty much... me, from absolutely best components available.

If you have any specific questions, please don't hesitate, I will gladly answer to any kind of questions. Thanks!


CORRECTION, Stage 1 is NSF 61, not NSF 42, sorry for confusion. NSF 61 is for cartridge media of mechanical cartridges, NSF 42 is mainly for properties like chlorine reduction etc.

This post has been edited by hestati: May 8 2018, 09:49 PM
Pain4UrsinZ
post May 8 2018, 05:05 PM

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QUOTE(hestati @ May 7 2018, 09:07 PM)
Hello, everything is NSF 42 except stage 2, stage 2 is NSF 42 and NSF 61. NSF 53 is usually for systems, rather than individual components, rarely you can see 53 applied to components. NSF 61 is highest for filter material though, Disruptor material.

As for Fresca, it is our in house brand. System is designed by pretty much... me, from absolutely best components available.

If you have any specific questions, please don't hesitate, I will gladly answer to any kind of questions. Thanks!
*
i couldn't find the certification for this product in NSF website
http://www.nsf.org/certified-products-systems

is it because the company not renewing the test with NSF ?
TShestati
post May 8 2018, 07:17 PM

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QUOTE(Pain4UrsinZ @ May 8 2018, 05:05 PM)
i couldn't find the certification for this product in NSF website
http://www.nsf.org/certified-products-systems

is it because the company not renewing the test with NSF ?
*
Were you looking for Fresca? Fresca is not there. As I mentioned, components of the system are all NSF certified. The system itself does not have a certificate with it's name on it. For example, the faucet is by QMP and it is listed under QMP, fittings are by John Guest and therefore listed under John Guest.

Note also, that it is not always right to check NSF certification only from the website you mentioned. NSF standard can be certified by IAPMO for example, (it is accredited by ANSI/NSF) and this would be the case for Disruptor filter. All certificates for individual parts are available upon request.
Pain4UrsinZ
post May 8 2018, 09:16 PM

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QUOTE(hestati @ May 8 2018, 07:17 PM)
Were you looking for Fresca? Fresca is not there. As I mentioned, components of the system are all NSF certified. The system itself does not have a certificate with it's name on it. For example, the faucet is by QMP and it is listed under QMP,  fittings are by John Guest and therefore listed under John Guest.

Note also, that it is not always right to check NSF certification only from the website you mentioned. NSF standard can be certified by IAPMO for example, (it is accredited by ANSI/NSF) and this would be the case for Disruptor filter. All certificates for individual parts are available upon request.
*
Yup want to verify the certification for the 3 filters/catariadge
TShestati
post May 8 2018, 09:57 PM

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QUOTE(Pain4UrsinZ @ May 8 2018, 09:16 PM)
Yup want to verify the certification for the 3 filters/catariadge
*
Please provide me your email and I will gladly send the certification for all 3 stages. I prefer not to display it in public, since this way I may reveal suppliers/OEMs information to potential competitors and in fact some OEMs do not even allow that.

And I stand corrected, stage 1 is NSF61 and not 42. Mechanical (sediment) cartridge cannot be 42, 61 is the highest for the sediment cartridge media. I want to be transparent about it and and not just edit my posts, but rather mention the correct information.
Pain4UrsinZ
post May 9 2018, 12:02 AM

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QUOTE(hestati @ May 8 2018, 09:57 PM)
Please provide me your email and I will gladly send the certification for all 3 stages. I prefer not to display it in public, since this way I may reveal suppliers/OEMs information to potential competitors and in fact some OEMs do not even allow that.

And I stand corrected, stage 1 is NSF61 and not 42. Mechanical (sediment) cartridge cannot be 42, 61 is the highest for the sediment cartridge media. I want to be transparent about it and and not just edit my posts, but rather mention the correct information.
*
Steven.ck.heng@gmail.com
Awaiting your email
TShestati
post May 10 2018, 12:03 PM

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QUOTE(Pain4UrsinZ @ May 9 2018, 12:02 AM)
Steven.ck.heng@gmail.com
Awaiting your email
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Emailed. Thanks!
TShestati
post May 11 2018, 01:01 PM

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One last spot left for free installation! I have many people interested, but no one pulled a trigger so far
kimhoong
post May 21 2018, 05:44 PM

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How's the maintenance plan looks like?
Stage 1 & Stage 2 - washable - understood

but how about the filters' life expectancy? Where to find them? How much are they (separately and as a bundle)?


Besides that, you mentioned about industrial standard size - can you show some examples on the alternative filters?
TShestati
post May 21 2018, 06:54 PM

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QUOTE(kimhoong @ May 21 2018, 05:44 PM)
How's the maintenance plan looks like?
Stage 1 & Stage 2 - washable - understood

but how about the filters' life expectancy? Where to find them? How much are they (separately and as a bundle)?
Besides that, you mentioned about industrial standard size - can you show some examples on the alternative filters?
*
Stage 1 and 2 washable, stage 3 must change every year.

Stage 3 cost is 80RM, all 3 stages are 300RM. So in short, realistically it will look like that. After 1 year, wash stage 1-2 and change stage 3 (80RM). After 2 years, change all 3 (300RM).

If anything happens (say you have too much iron) and your stage 1 gets blocked in 1st year, you need to buy them separately for some reason:

1st stage is 50RM
2nd stage is 200RM
3rd stage is 80RM


And thanks for asking, I will make them all available on Shopee soon.

As for other examples, yes, will post them here soon, let me just find few worth posting.

This post has been edited by hestati: May 22 2018, 12:17 AM
TShestati
post May 22 2018, 05:55 PM

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QUOTE(kimhoong @ May 21 2018, 05:44 PM)
Besides that, you mentioned about industrial standard size - can you show some examples on the alternative filters?
*
For stage 2, there is nothing equivalent for now, except Disruptor from say USWaterSystems, but I'm sure it is coming soon by other brands.

For stage 1, there are plenty of NSF certified melt blown filters by Taiwanese companies or by Pentek or Omnipure. Pentek has NSF pleated cartridges as well.

For stage 3, again, Omnipure, Filtrex Green or MatriKX, however, be very careful with MatriKX. There used to be plenty of fakes of these filters, and they still are out there, I see them on Lazada. KX was recently bought by Warren Buffet and they moved all production outside of USA, as far as I know they completely stopped producing carbon blocks in USA and now make them mostly in India, some in Singapore. US suppliers bought all remaining stock of US made cartridges, but even that is now gone.

Another beauty of the universal system is that say you want to upgrade to RO (I mentioned it before) without tank. Then all you do is sediment+carbon+carbon, then just add 400GPD membrane on top and you pretty much have tankless RO system. Or let's say we start using chloramine in Malaysia (hope it never happens, but still), replace stage 3 by chloramine cartridge and you're set. Or let's say you decide you don't want fluoride, then simply upgrade stage 3 to bone char carbon block.

All that is easy to do with standard system, in case of say Aquaphor or Aquasana or 3M or pretty much any other system, you will have to buy pre/post filters instead of replacing cartridges, and these are not cheap, unless you go for some from local hardware shop. But then you have NSF filter for 1000RM+ with who-knows-what post filter housing/fittings/tubing.
TShestati
post May 22 2018, 07:42 PM

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Friends, since one of the members reserved Fresca Disruptor today, I do not have under sink configuration (meaning I'm missing USA faucets for now. You can either get original 3M faucet (but not made in USA), have installed on top of the counter with diverter, or wait a little bit for faucet to arrive from USA.

Sorry for the inconvenience, demand for under sink was more than I expected. For some reason, most Aquaphor buyers take top of counter, most Fresca buyers take under sink...
TShestati
post May 31 2018, 07:14 PM

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Yesterday's installation, granite countertop drilled. Good water pressure at condo. Many thanks to the customer who allowed to take photos, you have a lovely neat condo.

Notice long tubing, it's done on purpose, so that maintenance can be done without disconnecting the system. Just shut the water, release the pressure by opening faucet, take the system out, put it near the sink and wash/replace cartridges. No mess, no water spills. Will film a video after to address all concerns that "changing cartridges is difficult".

user posted image

user posted image

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This post has been edited by hestati: May 31 2018, 07:22 PM
TShestati
post Jun 20 2018, 01:25 PM

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Dear friends, sorry, we are temporarily out of stock for FD. Scheduled to receive more stock next week. Sorry for inconvenience, demand for FD was more than we could have expected. Thank you for your patience and understanding
TShestati
post Jul 3 2018, 01:22 PM

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SYSTEM IS BACK IN STOCK, sorry for keeping you all waiting!
blackie19
post Jul 18 2018, 11:53 AM

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Hi, I've decided to pull the trigger for this system. May I know how I can proceed with the purchase?
TShestati
post Jul 18 2018, 12:38 PM

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QUOTE(blackie19 @ Jul 18 2018, 11:53 AM)
Hi, I've decided to pull the trigger for this system. May I know how I can proceed with the purchase?
*
Thank you for your interest! I will send you a PM
TShestati
post Jul 24 2018, 06:46 PM

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Dear LYN members, we had a large group buy at one of the new condos, so we have less than 10 FD left. Re stock coming in August, so if you are planning to get a system for yourself, please reserve it with me.

Thanks!
BOURN3
post Jul 26 2018, 06:31 PM

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Hi. Can you pm me the price including installation?
TShestati
post Jul 27 2018, 12:46 PM

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All PMs and requests replied, sorry, was away in Melaka
jcsj1990
post Jul 30 2018, 06:04 PM

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Hi, can PM price for FD and a POE filter?

Cheers
Zack Styler
post Aug 1 2018, 12:18 AM

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are you selling the parts separately? Looking at the housing and filters..

Let me know..
TShestati
post Aug 1 2018, 12:41 AM

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QUOTE(Zack Styler @ Aug 1 2018, 12:18 AM)
are you selling the parts separately? Looking at the housing and filters..

Let me know..
*
You mean everything except the faucet pretty much? Yes, can be done as well. People who choose counter top configuration often do not take a faucet
Zack Styler
post Aug 1 2018, 12:45 PM

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QUOTE(hestati @ Aug 1 2018, 12:41 AM)
You mean everything except the faucet pretty much? Yes, can be done as well. People who choose counter top configuration often do not take a faucet
*
ok can PM me the price? what your advise if i wanted to maintain 2 stage filtering? am using the normal transparent type filter housing..

thank you
TShestati
post Aug 1 2018, 02:20 PM

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QUOTE(Zack Styler @ Aug 1 2018, 12:45 PM)
ok can PM me the price? what your advise if i wanted to maintain 2 stage filtering? am using the normal transparent type filter housing..

thank you
*
will PM now
pgppl
post Aug 1 2018, 07:24 PM

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i am interested in FD. can you pm me. questions:

1) how much do you charge for shipping? i am from Penang.
2) is it easy to install? can normal plumber do it? instructions?
3) do you have any certification for genuine parts etc.? whatever else to back your claims? send it to me?


i was reading the water filter thread https://forum.lowyat.net/topic/3615495/+2400.
i have one comment for you, you definitely want to get some certification to back your claims.
Without it I have to rely on trust that your system does what you say it does (for a good price).
The main reason I am inclined to believe you is because you argue with solid facts without any marketing bs and you sound like a proper water specialist/engineer i.e. not MLM saleman tongue.gif
if you are selling to the general public who have never heard of you before how will you convince them to trust you?
will they be willing to use your filter that they randomly found online for their family etc (no matter how cheap)?
would you do that?

just my 2 cents smile.gif


TShestati
post Aug 1 2018, 08:52 PM

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QUOTE(pgppl @ Aug 1 2018, 07:24 PM)
i am interested in FD. can you pm me. questions:

1) how much do you charge for shipping? i am from Penang.
2) is it easy to install? can normal plumber do it? instructions?
3) do you have any certification for genuine parts etc.? whatever else to back your claims? send it to me?
i was reading the water filter thread https://forum.lowyat.net/topic/3615495/+2400.
i have one comment for you, you definitely want to get some certification to back your claims.
Without it I have to rely on trust that your system does what you say it does (for a good price).
The main reason I am inclined to believe you is because you argue with solid facts without any marketing bs and you sound like a proper water specialist/engineer i.e. not MLM saleman tongue.gif
if you are selling to the general public who have never heard of you before how will you convince them to trust you?
will they be willing to use your filter that they randomly found online for their family etc (no matter how cheap)?
would you do that?

just my 2 cents smile.gif
*
1. Shipping is actually free

2. Yes, we have the manual on how to install it and any good plumber or even yourself would be able to do it. Quite easy to install, I would say the most difficult part is to drill a hole if required.

3. Yes, sure, can send the certification proof of the cartridges, please send your email.


As for certification, I agree it would be a good thing to have something. However, here's the issue, how to certify it? Ideally, you would do something like performance report from California, where they would take each and every contaminant that is listed, check against the filter, record initial concentration and final concentration of this contaminant etc. This certification is expensive as hell and very few brands do it. In fact, it is only done by brands that sell in California.

The certification must make sense. Like Aquaphor Malaysia, they took a sample of water and, passed it to a local lab, tested it, it passed all the tests and they concluded "well, it is now good to drink". However, what exactly do you test that way? What was the source of that water (maybe was taken from tap water, maybe bottled water, maybe pond water)? How old was the cartridges when it was tested? Now, of course, Aquaphor is a well known brand and I do not doubt the performance of the filter, but in my opinion, this particular test was completely useless.

The other way is to contaminate tap water with most "popular" contaminants, say lead, some bacteria, add some VOC to it and then bring this water to the lab, bring the system to the lab, test the water before, run it through the filter, test after. Do it all in independent lab. We're planning to do exactly that.

To be honest, the only real certifying body in water filter industry is NSF. But even then, most will just get NSF 42, because anything else is really expensive even for big companies (again, unless you intend to sell in California, pretty much no one does it). So having NSF (at least 42, disruptor itself also has 61) + very reputable manufacturers of all the parts, leaders of the industry who's reputation is flawless is the second best certification after "California type" certification of course.

Some systems though are very easy to test, RO for instance. Just measure the TDS and that's your rejection rate. Unfortunately for any non RO it becomes quite difficult to do meaningful test. This is not only for Fresca, but other systems out there, including Aquaphor, Coway and all other non RO systems except those sold in California (3M, Aquasan, but these do not get rid of bacteria).
TShestati
post Aug 9 2018, 02:35 PM

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Have only 2 systems left and 2 on reserve. More stock coming in 2 weeks
TShestati
post Aug 10 2018, 09:31 PM

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Since everyone is asking, SST will not affect our prices, at least for time being. No need to rush to order before Sep 1st
TShestati
post Aug 16 2018, 01:54 PM

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Got restock! We will not be affected by SST, at least for now
WhitE LighteR
post Aug 31 2018, 09:28 AM

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For installation on quartz stone kitchen top, do we need to prepare the hole ahead of the FD installation or u will drill the hole when u come to install ?
TShestati
post Aug 31 2018, 10:54 AM

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QUOTE(WhitE LighteR @ Aug 31 2018, 09:28 AM)
For installation on quartz stone kitchen top, do we need to prepare the hole ahead of the FD installation or u will drill the hole when u come to install ?
*
We can drill when we come to install, no issue.
TShestati
post Oct 3 2018, 01:46 PM

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Dear members, stage 1 is now 1 micron sediment instead of 5 micron. Stage 3 will be upgraded soon to 0.5 micron by the end of the year (now 1 micron).

This does not affect the price of the system. And this is where the big advantage of standard size sytems comes into play, all upgrades are 100% compatible.
JetOoi
post Oct 18 2018, 11:21 AM

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Got the FD from Hestati for my new house. Fast delivery, good packing, quality system and easy to install on my own.. Very knowledgeable and patience seller... Thumbs up
TShestati
post Oct 18 2018, 11:26 AM

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QUOTE(JetOoi @ Oct 18 2018, 11:21 AM)
Got the FD from Hestati for my new house. Fast delivery,  good packing, quality system and easy to install on my own.. Very knowledgeable and patience seller... Thumbs up
*
Thank you for your kind words! Enjoy clean water and hope it will serve you for many years!
TShestati
post Oct 20 2018, 11:26 AM

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There is now a possibility to install just 1 main faucet with both, clean and tap water function. Very compact design for small kitchens, solution with instant hot dispenser plumber in to the filter below as well through a t-joint.

Who is this for? People who cannot drill extra hole (rented unit), just need to enlarge current faucet hole to 35mm, which is invisible to landlord. Once you move out, just replace the faucet with the original one.

Also, great for someone who is planning to remodel his home, solid matte finish faucet with cold/hot/clean water.

Faucet is designed by Kaiser, Germany, but made in China... The only recommendation for clean water freaks like me is to flush it for 5 seconds or so every morning and when not used for long time.

More pics under spoiler.

» Click to show Spoiler - click again to hide... «


user posted image
TShestati
post Nov 13 2018, 01:25 AM

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Dear friends and customers. My phone broke and it impossible to restore, so I lost all Whatsapp conversations since end of August. If I promised you anything or forgot to message you, please remind me on Whatsapp. Sorry for that inconvenience.
MGM
post Nov 14 2018, 12:07 AM

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QUOTE(hestati @ Nov 13 2018, 01:25 AM)
Dear friends and customers. My phone broke  and it impossible to restore, so I lost all Whatsapp conversations since end of August. If I promised you anything or forgot to message you, please remind me on Whatsapp. Sorry for that inconvenience.
*
Is your whatsapp backup to google drive? Mine is auto backup every week, I think, but I can remember how it was done?
If u have a gmail account, why dont you log into your google drive and see under the <backup> folder.
TShestati
post Nov 14 2018, 09:58 AM

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QUOTE(MGM @ Nov 14 2018, 12:07 AM)
Is your whatsapp backup to google drive? Mine is auto backup every week, I think, but I can remember how it was done?
If u have a gmail account, why dont you log into your google drive and see under the <backup> folder.
*
Thanks for the suggestion! Unfortunately that option was off. And being used to Telegram, I just assumed that everything is always saved in the cloud, which apparently was not the case...

This post has been edited by hestati: Nov 14 2018, 09:59 AM
TShestati
post Dec 24 2018, 11:52 AM

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Actually, forgot to mention, but we now use 0.5 micron carbon block in Fresca Disruptor, upgrade from 1 micron. Anyone who would get new cartridges or new system nowadays will automatically get this upgrade. So stage 3 is now officially 0.5 micron.
TShestati
post Jan 9 2019, 10:10 PM

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Sorry, guys, sold out the filters. New stock coming in about 2 weeks. Thanks everyone for your support, we had amazing November and December, sold out everything
TShestati
post Jan 11 2019, 11:10 AM

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Here is the article from NASA, which will help you to better understand the origins of Disruptor (cartridge, not the whole system) and the technology behind.

https://spinoff.nasa.gov/Spinoff2009/er_2.html

This post has been edited by hestati: Jan 11 2019, 11:11 AM
TShestati
post Jan 27 2019, 11:27 PM

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Stock should be in this week, promised on 29th by the shipping company. Sorry for the delays, we will change shipping company for our next shipment.
TShestati
post Feb 1 2019, 03:29 PM

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Dear all who are waiting for Disruptor. The issue is with customs now. Shipment is in Malaysia and ready to be delivered within 2 hours. But suddenly, customs decided not to classify filters as filters. We now need to prove it to them that this product is in fact water filters...

Really sorry for the delay, but it is outside of our control that customs, after many shipments decide now that for some reason filters are not filters anymore...

I'm speechless, sorry...
TShestati
post Feb 4 2019, 05:33 PM

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Friends, WE ARE BACK WITH STOCK!

Sorry for this super long wait for some, will do our best not to run out of stock in the future!
yruns1
post Feb 8 2019, 09:19 AM

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QUOTE(hestati @ Feb 4 2019, 05:33 PM)
Friends, WE ARE BACK WITH STOCK!

Sorry for this super long wait for some, will do our best not to run out of stock in the future!
*
Hi can you share the overall dimension of the FD vs Aquaphor?
TShestati
post Feb 8 2019, 12:28 PM

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QUOTE(yruns1 @ Feb 8 2019, 09:19 AM)
Hi can you share the overall dimension of the FD vs Aquaphor?
*
Sure,

Aquaphor is 26x34x9 (cm)
Disruptor is 32x39x14 (cm)

So basically Aquaphor is more compact, but it is not self standing.
TShestati
post Feb 11 2019, 01:35 AM

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We now FINALLY have the maintenance video ready. Tried our best to make it as clear as possible. Any comments are welcome!

https://www.youtube.com/watch?v=AFAye8Kmpko
TShestati
post Feb 21 2019, 03:56 PM

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Great news! All our products now qualify for installments plan on Shopee. 6 or 12 months. You can make a purchase on Shopee and we either send the system to you or come and install.
TShestati
post Mar 3 2019, 10:36 PM

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New PoE+PoU packages!

user posted image
55665566
post Mar 25 2019, 02:12 PM

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hi, can pm total cost + installation fee at JB?
TShestati
post Mar 25 2019, 03:45 PM

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QUOTE(55665566 @ Mar 25 2019, 02:12 PM)
hi, can pm total cost + installation fee at JB?
*
Will reply now, but unfortunately we have no installer in JB area
TShestati
post Aug 15 2019, 12:04 PM

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Many happy customers went for a 2nd year, changing stage 3 only, since stage 1 and 2 are still in great shape in places where there is no excess iron.

This post has been edited by hestati: Aug 15 2019, 12:05 PM
studentsurvey
post Dec 22 2019, 06:09 PM

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Bought one set and they helped to install it.
Best decision ever. Not only did they carefully explained everything, but gave such great assurance and customer service. Once again, thank you for everything.
TShestati
post Dec 22 2019, 11:24 PM

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QUOTE(studentsurvey @ Dec 22 2019, 06:09 PM)
Bought one set and they helped to install it.
Best decision ever. Not only did they carefully explained everything, but gave such great assurance and customer service. Once again, thank you for everything.
*
Thank you very much for your purchase and for your kind review!
coca^cola
post Jan 3 2020, 10:25 PM

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Is it hard to install 20” Poe?
TShestati
post Jan 4 2020, 05:16 PM

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QUOTE(coca^cola @ Jan 3 2020, 10:25 PM)
Is it hard to install 20” Poe?
*
It is not, but you much have the right tools if you want to DIY it. If we pre-assemble bypass, then from the tools you need a drill only.
klwoon
post Jan 17 2020, 10:42 PM

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Can drink directly from the tap without boiling?
TShestati
post Jan 17 2020, 11:23 PM

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QUOTE(klwoon @ Jan 17 2020, 10:42 PM)
Can drink directly from the tap without boiling?
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Yes, with Disruptor you definitely can.
lahm
post Feb 7 2020, 09:22 AM

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hi bro, replacement cartridges in stock?
TShestati
post Feb 7 2020, 05:09 PM

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QUOTE(lahm @ Feb 7 2020, 09:22 AM)
hi bro, replacement cartridges in stock?
*
Hi, yes, stock is ready.
senscents
post Feb 15 2020, 12:09 AM

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Just change the old water filter to the US Disruptor set. Reason, low flow rate after around 6-8 weeks.

Would like to thank him for the great service  When i just enquire about something, he is ever willing to share his opinions.

As i'm not brand conscious and he has the components that touches water and the filter cartridges are NSF certified, it's good enough.

IMO, This is the most affordable and effective water filter without bleeding your wallet dry. 😁

Will see how's the flow rate over the next few weeks/months.

user posted image
TShestati
post Feb 15 2020, 12:54 AM

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QUOTE(senscents @ Feb 15 2020, 12:09 AM)
Just change the old water filter to the US Disruptor set. Reason, low flow rate after around 6-8 weeks.

Would like to thank him for the great service  When i just enquire about something, he is ever willing to share his opinions.

As i'm not brand conscious and he has the components that touches water and the filter cartridges are NSF certified, it's good enough.

IMO, This is the most affordable and effective water filter without bleeding your wallet dry. 😁

Will see how's the flow rate over the next few weeks/months.

user posted image
*
Thank you for the review and for purchase! Hope the flow stays healthy for much longer than your previous filter!

senscents
post Feb 22 2020, 09:50 PM

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Hi !! After using for around 8/9days, was asked by wifey on the flow rate. Even thou it's better from previous (~1.3L/min(new)) to ~1.65L/min(new).
Would like to increase the the flow rate further. Any advise?
Further down the road, would also need to upgrade the system, maybe like additional carbon block that cover slightly different/better spec like NSF/ANSI 53 or NSF Protocol P473. Any of this currently in your arsenal?

This post has been edited by senscents: Feb 22 2020, 09:51 PM
TShestati
post Feb 22 2020, 10:29 PM

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QUOTE(senscents @ Feb 22 2020, 09:50 PM)
Hi !! After using for around 8/9days, was asked by wifey on the flow rate. Even thou it's better from previous (~1.3L/min(new)) to ~1.65L/min(new).
Would like to increase the the flow rate further. Any advise?
Further down the road, would also need to upgrade the system, maybe like additional carbon block that cover slightly different/better spec like NSF/ANSI 53 or NSF Protocol P473. Any of this currently in your arsenal?
*
You need to get a pump to further increase the flow.

As for additional contaminants, Disruptor cartridge removes most of these that could be possibly removed by activated carbon.
senscents
post Feb 23 2020, 01:02 AM

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This was the answer given previously by the sales person who instal the previous filter system.
As our flow rate was quite low after a few weeks of usage.
He also recommend a storage tank, just like a RO system but i turn him down.

Well at least your system are better on the flow rate. Just hopping can find a better pre-filter with a better flow.
Would a pleated polyester with more media coverage helps in the flow? Willing to give a try. Thanks

QUOTE(hestati @ Feb 22 2020, 10:29 PM)
You need to get a pump to further increase the flow.

As for additional contaminants, Disruptor cartridge removes most of these that could be possibly removed by activated carbon.
*
TShestati
post Feb 23 2020, 06:46 AM

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QUOTE(senscents @ Feb 23 2020, 01:02 AM)
This was the answer given previously by the sales person who instal the previous filter system.
As our flow rate was quite low after a few weeks of usage.
He also recommend a storage tank, just like a RO system but i turn him down.

Well at least your system are better on the flow rate. Just hopping can find a better pre-filter with a better flow.
Would a pleated polyester with more media coverage helps in the flow? Willing to give a try. Thanks
*
Limiting factor is always carbon block, not pre-filter. Easier to install the pump if you really want the flow to be honest.
senscents
post Feb 23 2020, 03:51 PM

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QUOTE(hestati @ Feb 23 2020, 06:46 AM)
Limiting factor is always carbon block, not pre-filter. Easier to install the pump if you really want the flow to be honest.
*
Yes, with the helps of a pump. It will definitely raise up the flow rate by leaps and bounds.

Imo with a better pre-filter like more surface media or a quality rated higher flow rate will also helps.
It will not be as better than the pump but it do provide a slightly better flow which in turn will improve the flow on the carbon side. Correctly me if i'm wrong.

Need advise on the washing the pre-filter.
Is it possible or better to back wash the pre-filter than the method that you post?
TShestati
post Feb 23 2020, 08:59 PM

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QUOTE(senscents @ Feb 23 2020, 03:51 PM)
Yes, with the helps of a pump. It will definitely raise up the flow rate by leaps and bounds.

Imo with a better pre-filter like more surface media or a quality rated higher flow rate will also helps.
It will not be as better than the pump but it do provide a slightly better flow which in turn will improve the flow on the carbon side. Correctly me if i'm wrong.

Need advise on the washing the pre-filter.
Is it possible or better to back wash the pre-filter than the method that you post?
*
You can't backwash pre-filter, it will damage it. Anything pleated polyester cannot be backwashed, unless it is specifically designed for backwash.

You can just remove all the cartridges and see how is the flow. My guess, even with all cartridges removed, your flow will not be significantly better. Stage 1-2 and pre filter also have almost 0 impact on flow (when clean)
senscents
post Feb 24 2020, 02:48 PM

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QUOTE(hestati @ Feb 23 2020, 08:59 PM)
You can't backwash pre-filter, it will damage it. Anything pleated polyester cannot be backwashed, unless it is specifically designed for backwash.

You can just remove all the cartridges and see how is the flow. My guess, even with all cartridges removed, your flow will not be significantly better. Stage 1-2 and pre filter also have almost 0 impact on flow (when clean)
*
Thanks on the advise of not to back wash the pre-filter.
Will check on the flow rate maybe in a few weeks time.
Maybe will take out all the filter to gauge the flow and see how's the flow like.😁
barca96
post Mar 19 2020, 03:12 PM

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Hi I am looking for a water filter.
Currently I have the 3M mini poe as I am in a condo.
I am looking for a POU such as 3M Indoor Water Filter DWS2500T CN.

DWS2500T CN has a 0.2 micron rating and this one only has 0.5 rating.
Does it mean that DWS2500T CN is cleaner and safer to drink?

Thanks
TShestati
post Mar 19 2020, 05:49 PM

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QUOTE(barca96 @ Mar 19 2020, 03:12 PM)
Hi I am looking for a water filter.
Currently I have the 3M mini poe as I am in a condo.
I am looking for a POU such as 3M Indoor Water Filter DWS2500T CN.

DWS2500T CN has a 0.2 micron rating and this one only has 0.5 rating.
Does it mean that DWS2500T CN is cleaner and safer to drink?

Thanks
*
Hi, thanks for the question.

Disruptor does not work the same way. Yes, stage 1 is 1 micron for sediment removal, stage 3 is carbon block with 0.5 micron pores for best chlorine removal, but the core of the system is stage 2, Disruptor cartridge.

Disruptor cartridge has nominal of 1.2 micron, but the way it works is by creating a positive low electrical charge through whole depth of it, meaning it can trap 99.99% of negatively charged contaminants regardless of how small they are. I hope I explained it clearly, but there are couple of links which explain it even in more details, including a source from NASA.

https://spinoff.nasa.gov/Spinoff2009/er_2.html

https://www.water-technology.net/contractor...lstrom-tampere/

https://www.ahlstrom-munksjo.com/link/d8660...5fd3881398.aspx


In practical terms it means that Disruptor will be able to remove a lot more contaminants than 3M DWS2500 you have mentioned. That 3M is directly comparable to Aquaphor Crystal Eco, but Disruptor is more advanced. In the PDF above, you can check different technology comparison, where 3M is UF membrane.

Hope it helps.

barca96
post Mar 19 2020, 06:37 PM

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QUOTE(hestati @ Mar 19 2020, 05:49 PM)
Hi, thanks for the question.

Disruptor does not work the same way. Yes, stage 1 is 1 micron for sediment removal, stage 3 is carbon block with 0.5 micron pores for best chlorine removal, but the core of the system is stage 2, Disruptor cartridge.

Disruptor cartridge has nominal of 1.2 micron, but the way it works is by creating a positive low electrical charge through whole depth of it, meaning it can trap 99.99% of negatively charged contaminants regardless of how small they are. I hope I explained it clearly, but there are couple of links which explain it even in more details, including a source from NASA.

https://spinoff.nasa.gov/Spinoff2009/er_2.html

https://www.water-technology.net/contractor...lstrom-tampere/

https://www.ahlstrom-munksjo.com/link/d8660...5fd3881398.aspx
In practical terms it means that Disruptor will be able to remove a lot more contaminants than 3M DWS2500 you have mentioned. That 3M is directly comparable to Aquaphor Crystal Eco, but Disruptor is more advanced. In the PDF above, you can check different technology comparison, where 3M is UF membrane.

Hope it helps.
*
Thank you for the detailed response.
Will find a time to properly go through the links.

barca96
post Mar 19 2020, 06:39 PM

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QUOTE(hestati @ May 21 2018, 06:54 PM)
Stage 1 and 2 washable, stage 3 must change every year.

Stage 3 cost is 80RM, all 3 stages are 300RM. So in short, realistically it will look like that. After 1 year, wash stage 1-2 and change stage 3 (80RM). After 2 years, change all 3 (300RM).

If anything happens (say you have too much iron) and your stage 1 gets blocked in 1st year, you need to buy them separately for some reason:

1st stage is 50RM
2nd stage is 200RM
3rd stage is 80RM
And thanks for asking, I will make them all available on Shopee soon.

As for other examples, yes, will post them here soon, let me just find few worth posting.
*
still cheaper than 3M by the looks of it
TShestati
post Mar 19 2020, 06:45 PM

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QUOTE(barca96 @ Mar 19 2020, 06:37 PM)
Thank you for the detailed response.
Will find a time to properly go through the links.
*
Sure,,may you have any questions, please let me know.
barca96
post Mar 19 2020, 06:49 PM

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QUOTE(hestati @ Mar 3 2019, 10:36 PM)
New PoE+PoU packages!

user posted image
*
the POE is not suitable for a condo right?
TShestati
post Mar 19 2020, 06:57 PM

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QUOTE(barca96 @ Mar 19 2020, 06:49 PM)
the POE is not suitable for a condo right?
*
Depends, we did install in condo as well. Would your management allow you to install in the meter room? If not, are there pipes easily accessible inside the condo? You mentioned you have 3M mini PoE, where is it installed? It can be replaced with 10" version of our PoE or 20" if it fits. But what is wrong with 3M mini PoE? Requires often cartridge changes?
barca96
post Mar 19 2020, 07:26 PM

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QUOTE(hestati @ Mar 19 2020, 06:57 PM)
Depends, we did install in condo as well. Would your management allow you to install in the meter room? If not, are there pipes easily accessible inside the condo? You mentioned you have 3M mini PoE, where is it installed? It can be replaced with 10" version of our PoE or 20" if it fits. But what is wrong with 3M mini PoE? Requires often cartridge changes?
*
Just wondering if it'll fit. Otherwise I'll use the POE for my parents' house.
TShestati
post Mar 19 2020, 07:44 PM

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QUOTE(barca96 @ Mar 19 2020, 07:26 PM)
Just wondering if it'll fit. Otherwise I'll use the POE for my parents' house.
*
Depends where. If in the meter room, then most of the time both 20 and 10 can both fit. If inside the condo itself, then probably 10" only (150RM cheaper), but sometimes 20" fits as well.

But I would only recommend it if installation is rather simple. If wall hacking and patching is required, it quickly becomes too expensive to install.
senscents
post Apr 7 2020, 06:05 PM

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QUOTE(senscents @ Apr 6 2020, 02:59 PM)
WoW.. All it takes was just a word "Fake" and hell break loose. 🤣😃😂

Yeah, that was the first time washing the filter cartridges since new. Quite disappointed with the labelling. Luckily it was on the outside. 😂
Yes, the water filter is genuine with the relevant certification provided.

Any sifu can advise ?
How to achieve a better and or a longer lasting flow rate with out using an electric pump?

After washing the filter cartridges the flow are back to normal ~1,650L/min compare to before washing ~1,470L/min, but i can't be washing the filter every 6 weeks.
Of course i can prolong the washing to 3-4 months, by that time i presume the flow will drop quite significantly and it will be a longer waiting time to fill up the water for rinsing/soaking fruits and vege.
Thanks
*
QUOTE(hestati @ Apr 6 2020, 11:13 PM)
I measured mine for you now, but my cartridges (stage 1-2) will be 2 years old in May, stage 2 will be 1 year in May. Also I have 2in1 faucet which has lower diameter.

Tap - 6.3L/min
Filter - 3.3L/min

This is with old cartridges and I really turned down the inlet valve , otherwise water is splashed all over the place (very low sink). I am suspecting that your issue is not a flow, as far as I know your flow is super high, over 9L/min. Your issue is the pressure. You need some pressure to push water through cartridges faster, there is no way around it . Any reason why you do not want a pump? In your case, it would be perfect. Just even if you do get a pump, do not push over 6L/min through these cartridges
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I do not have any power point near the sink, hence can't be using a water pump.

You have only 2 stages filtering?
Your filtering flow rate are very high (2× of mine) even thou the output from your tap are lower than mine(~8L/min).
What's your pressure like?
Maybe i need to buy a pressure gauge to check.

Does more nos. of filtering stages impeded the flow?

Is it possible that maybe the old inlet valve are not instal properly last time. The connection are using the same type as the drinking water faucet connection that uses a smaller plastic collar insert to the tubing.

What are the recommended flow for a standard 0.5micron carbon block?
TShestati
post Apr 7 2020, 07:08 PM

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QUOTE(senscents @ Apr 7 2020, 06:05 PM)
I do not have any power point near the sink, hence can't be using a water pump.

You have only 2 stages filtering?
Your filtering flow rate are very high (2× of mine) even thou the output from your tap are lower than mine(~8L/min).
What's your pressure like?
Maybe i need to buy a pressure gauge to check.

Does more nos. of filtering stages impeded the flow?

Is it possible that maybe the old inlet valve are not instal properly last time. The connection are using the same type as the drinking water faucet connection that uses a smaller plastic collar insert to the tubing.

What are the recommended flow for a standard 0.5micron carbon block?
*
Mine is actually 4 stages, since I have 1 filter in test, so it is carbon+Disruptor.

Can you do a very simple test? Disconnect the tube right after the inlet valve and measure the flow there, so meaning after the valve, but before any filters. Your tube is 3/8", so it should be relatively high. You will see that maybe inlet valve is broken, who knows.

My pressure here is roughly 52psi, at night it is higher at 55. But I have seen over 2L/min with pressure around 35-40 as well. When it drops below 30, then there are some troubles, but with 30psi you usually can't even take a shower
senscents
post Apr 7 2020, 10:46 PM

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QUOTE(hestati @ Apr 7 2020, 07:08 PM)
Mine is actually 4 stages, since I have 1 filter in test, so it is carbon+Disruptor.

Can you do a very simple test? Disconnect the tube right after the inlet valve and measure the flow there, so meaning after the valve, but before any filters. Your tube is 3/8", so it should be relatively high. You will see that maybe inlet valve is broken, who knows.

My pressure here is roughly 52psi, at night it is higher at 55. But I have seen over 2L/min with pressure around 35-40 as well. When it drops below 30, then there are some troubles, but with 30psi you usually can't even take a shower
*
Just test the flow, after the valve and before the 1st filter as you instructed.
The flow rate are the same as the sink tap ~8L/min. The pressure are quite high looking at the water shooting out from the hose when it was first turn on.
So, no problem with the inlet valve.

1) Does more nos. of filtering stages impeded the flow?

2) What are the recommended flow for a standard 0.5micron carbon block?

3) How to achieve a better and or a longer lasting flow rate with out using an electric pump?

Tried to upload the video of the flow but can't , stated server problems.
TShestati
post Apr 8 2020, 05:58 AM

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QUOTE(senscents @ Apr 7 2020, 10:46 PM)

1) Does more nos. of filtering stages impeded the flow?

2) What are the recommended flow for a standard 0.5micron carbon block?

3) How to achieve a better and or a longer lasting flow rate with out using an electric pump?

Tried to upload the video of the flow but can't , stated server problems.
*
1) Yes, but not significantly

2) 3-4L per minute. It is capable of higher flows as well, but then chlorine reduction drops from 95%+ to lower values in 80s.

3) This is really strange. I thought you have low pressure, but from what you describe, your water is shooting out so pressure is not as low. At lest with brand new cartridges you were supposed to see 4L/min or higher, but you have low flow with 2nd system (so it is most probably not system related either), and not like slightly low but significantly lower than it is supposed to be. You need to troubleshoot and for this you need to upload the video, maybe to youtube and share link here. Film your whole system and then show the flow from the main faucet and from the valve. Try to block the flow with your finger (can estimate pressure this way). Then I will film mine in comparison.

You see what I mean? If you were initially getting 4L+ and then few weeks later 1.5L we could also say it is something in your water, but you get very low flow out of the gate, so we gotta troubleshoot it
TShestati
post Apr 28 2020, 09:07 PM

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We are working this MCO period. We can also do installations IF your condo management allows
senscents
post May 29 2020, 10:40 PM

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QUOTE(hestati @ Apr 28 2020, 09:07 PM)
We are working this MCO period. We can also do installations IF your condo management allows
*
It's has been app 8 weeks after the 1st cleaning of the prefilter and the flow are getting slower ~1,200L/min compare when it's new ~1,650L/min. It's about 25% lower flow rate for ~14weeks usage.
After cleaning the both prefilter (5m & 1m) and the disruptor, the flow are weaker (~1.33L/min) compare to the first cleaning.
I foresee that in the following 3 or 4 months the flow will be going down again.
Please advise on improving the flow.Thanks


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TShestati
post May 30 2020, 02:18 AM

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QUOTE(senscents @ May 29 2020, 10:40 PM)
It's has been app 8 weeks after the 1st cleaning of the prefilter and the flow are getting slower ~1,200L/min compare when it's new ~1,650L/min. It's about 25% lower flow rate for ~14weeks usage.
After cleaning the both prefilter (5m & 1m) and the disruptor, the flow are weaker (~1.33L/min) compare to the first cleaning.
I foresee that in the following 3 or 4 months the flow will be going down again.
Please advise on improving the flow.Thanks
*
Hi, we have already discussed it couple of times. Issue is not with a filter, since you had exact same issue with Aquasana. Your water tap flow is superb at 8L/min, yet your flow with brand new cartridges is extremely low of less than 2L/min. There is either absolutely no pressure in your system (flow does not equal pressure), or there is some issue with components like inlet valve, tubes or other leftovers of previous system You can either try to troubleshoot yourself by checking which component causes it or we can send a technician (he will charge for the visit though, since you did DIY installation). However, if the issue is with complete lack of pressure, then only solution is the pump. However, it is highly unlikely that your pressure is so low. Disruptor is able to easily give 2L+ in places with 30psi. Below 30psi it is difficult to even take a shower.

Also, please note you are trying to measure ml, that can vary from day, time etc. The magnitude of the problem is not that it went from 1.6 to 1.3, this is arbitrary. The real issue is that it should not be less than 2L/min in the first place.
TShestati
post May 30 2020, 02:41 AM

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To add to the previous post, just now checking Disruptor which is about 14 months old, cleaning done 3 months ago:

Tap water flow 12s for 1L = 5L/min (considered rather slow actually)
Filtered water flow: 35s for 1L = 1.7L/min

So at bare minimum and with brand new cartridges, if your tap flow is 8L/min, you should easily have 2L/min from the filter (in reality it should be 3.5-4, 2 is really bare minimum).

So it is either total lack of pressure or something somewhere blocking the flow.
senscents
post May 30 2020, 04:22 AM

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QUOTE(hestati @ May 30 2020, 02:41 AM)
To add to the previous post, just now checking Disruptor which is about 14 months old, cleaning done 3 months ago:

Tap water flow 12s for 1L = 5L/min (considered rather slow actually)
Filtered water flow: 35s for 1L = 1.7L/min

So at bare minimum and with brand new cartridges, if your tap flow is 8L/min, you should easily have 2L/min from the filter (in reality it should be 3.5-4, 2 is really bare minimum).

So it is either total lack of pressure or something somewhere blocking the flow.
*
Thanks for your advise.
Good to know that even with an 14months old Disruptor still be able to have ~1.70L/min even with a slower flow of 5L/min.

Yes, i've thought about the flow/pressure might vary form different time/day.
Maybe i've a lower pressure but now let just put the thought behind.

First let me be specific on the matter.
I'm not asking for a super flow of 3, 4 or any higher rate of flow.
I'm quite happy with the flow of ~1.70L/min, of course if it can be better the merrier.

What i would like to achieve is that the flow rate will still be acceptable tolerance of 10 -15% at the end of life. By your opinion, can it be possible?
Even with frequent washing ~7weeks once, the flow are getting lower.

Hope you can help/advise on how to achieve a constant flow with lesser washing at the end of life.
TShestati
post May 30 2020, 05:42 AM

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QUOTE(senscents @ May 30 2020, 04:22 AM)
Thanks for your advise.
Good to know that even with an 14months old Disruptor still be able to have ~1.70L/min even with a slower flow of 5L/min.

Yes, i've thought about the flow/pressure might vary form different time/day.
Maybe i've a lower pressure but now let just put the thought behind.

First let me be specific on the matter.
I'm not asking for a super flow of 3, 4 or any higher rate of flow.
I'm quite happy with the flow of ~1.70L/min, of course if it can be better the merrier.

What i would like to achieve is that the flow rate will still be acceptable tolerance of 10 -15% at the end of life. By your opinion, can it be possible?
Even with frequent washing ~7weeks once, the flow are getting lower.

Hope you can help/advise on how to achieve a constant flow with lesser washing at the end of life.
*
Oh, I see what you mean. Your water seems to be quite dirty. Not the worst I've seen, but there is definitely lots of iron, therefore rust on the cartridges. Any cartridges get less flow as they get dirty, that is normal. However, there are 2 factors here:

1) When you have a flow of say 4L/min and drop to 3.5L/min it is hardly noticeable. Of course when you have 1.7 and then drop to say 1.2, this is more significant. In other words, you are already on a low flow and now it is getting lower, it's frustrating, even though the drop is the same in terms of ml/min

2) Unfortunately the drop in flow is not linear. I know you think of it in terms of %, saying if 4L dropped to 3.6L, it is 10% loss, so 1.7 should also drop 10% to 1.53. It should be like that in theory, but in real life it is not. Losses at lower flow/pressure are much higher.

What is the regular tap flow nowadays, still 8L/min? I would suggest to try and troubleshoot it once again. The simplest way I can think of is to remove ALL the cartridges and checking the flow. If the issue is low pressure in your system, then without cartridges you see significantly better flow. If, however, there is only slight improvement, then the problem is with some connectors somewhere. I am wondering if there could be some teflon tape partially blocking some fitting... Must be something very simple that we can't see. I understand that you are happy with 1.7 flow and want to keep it this way. But, if I could come up with analogy, it is like if we have a hole in the petrol tank, but trying to keep fuel consumption low by tuning the engine. Hope we can find a solution together!
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post May 30 2020, 03:44 PM

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QUOTE(hestati @ May 30 2020, 05:42 AM)
Oh, I see what you mean. Your water seems to be quite dirty. Not the worst I've seen, but there is definitely lots of iron, therefore rust on the cartridges. Any cartridges get less flow as they get dirty, that is normal. However, there are 2 factors here:

1) When you have a flow of say 4L/min and drop to 3.5L/min it is hardly noticeable. Of course when you have 1.7 and then drop to say 1.2, this is more significant. In other words, you are already on a low flow and now it is getting lower, it's frustrating, even though the drop is the same in terms of ml/min

2) Unfortunately the drop in flow is not linear. I know you think of it in terms of %, saying if 4L dropped to 3.6L, it is 10% loss, so 1.7 should also drop 10% to 1.53. It should be like that in theory, but in real life it is not. Losses at lower flow/pressure are much higher.

What is the regular tap flow nowadays, still 8L/min? I would suggest to try and troubleshoot it once again. The simplest way I can think of is to remove ALL the cartridges and checking the flow. If the issue is low pressure in your system, then without cartridges you see significantly better flow. If, however, there is only slight improvement, then the problem is with some connectors somewhere. I am wondering if there could be some teflon tape partially blocking some fitting... Must be something very simple that we can't see. I understand that you are happy with 1.7 flow and want to keep it this way. But, if I could come up with analogy, it is like if we have a hole in the petrol tank, but trying to keep fuel consumption low by tuning the engine. Hope we can find a solution together!
*
As i'm in a old housing area(>15years) the piping are mostly clogged with a poor water flow and dirty water, so can't expect much of a high pressure/flow.
The flow rate might fluctuate from ~6.5- 8L/min, definitely not more than 8L/min.

Will try to test the flow with out all the cartridges just to measure the flow rate. That will be another weeks as i've just clean it last week.

1) Can you supply a better 1m pre-filter with more  surface media? As more surface media will prolong the clogging and in return a better flow rate in a longer time.
2) Can a parallel pre-filter helps with the clogging and prolong the flow rate?

If this two methods help, it will definitely slow down the degradation of flow by ~50%.
TShestati
post May 31 2020, 06:59 PM

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QUOTE(senscents @ May 30 2020, 03:44 PM)
As i'm in a old housing area(>15years) the piping are mostly clogged with a poor water flow and dirty water, so can't expect much of a high pressure/flow.
The flow rate might fluctuate from ~6.5- 8L/min, definitely not more than 8L/min.

Will try to test the flow with out all the cartridges just to measure the flow rate. That will be another weeks as i've just clean it last week.

1) Can you supply a better 1m pre-filter with more  surface media? As more surface media will prolong the clogging and in return a better flow rate in a longer time.
2) Can a parallel pre-filter helps with the clogging and prolong the flow rate?

If this two methods help, it will definitely slow down the degradation of flow by ~50%.
*
1) Harmsco makes one of the best pleated polyester filter out there. If you need more surface area you will have to go 10"BB, but you will experience more pressure drop with it most probably. And that will not be cheap. Other option is not to use 1 micron, but rather choose 5-10 micron.

2) It will help, but it will not reduce degradation by 50%, maybe 20-30, hard to tell.

But with 6-8L/min of tap flow, you should still have ~2L/min flow from the filter. Let's see what the test without cartridges shows.
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post Jun 1 2020, 10:59 PM

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QUOTE(hestati @ May 31 2020, 06:59 PM)
1) Harmsco makes one of the best  pleated polyester filter out there. If you need more surface area you will have to go 10"BB, but you will experience more pressure drop with it most probably. And that will not be cheap. Other option is not to use 1 micron, but rather choose 5-10 micron.

2) It will help, but it will not reduce degradation by 50%, maybe 20-30, hard to tell.

But with 6-8L/min of tap flow, you should still have ~2L/min flow from the filter. Let's see what the test without cartridges shows.
*
Today flow rate direct from 3/8 hose before the pre-filter ~6.8L/min.
Flow after the 1st pre-filter housing only are ~2.05L@20secs = ~6.15L/min
Flow with 4nos of housing only are ~2.15L@38secs. So it's ~3.40L/min.

Flow with 2 pre-filter instal (5m &1m) and 2 housing only(Disrp & Carbon) ~2.00L@38secs = ~3.16L/min
Flow with 3nos cartridges instal but w/o carbon ~2.05L/min
After re cleaning the pre-filter and Disruptor the flow with all filter cartridges inside the housing  are ~1.45L/min.

Conclusion - With out any cartridges on all 4nos of housing the flow rate drop from 6.8L/min to 3.4L/min. That's a HUGE drop.
2 pre-filter cartridges, just drop ~0.24L.
Disruptor drop another 1.1L and Carbon drop another 0.6L

Mind to test yours w/o cartridges?

Help me.
TShestati
post Jun 3 2020, 07:10 PM

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QUOTE(senscents @ Jun 1 2020, 10:59 PM)
Today flow rate direct from 3/8 hose before the pre-filter ~6.8L/min.
Flow after the 1st pre-filter housing only are ~2.05L@20secs = ~6.15L/min
Flow with 4nos of housing only are ~2.15L@38secs. So it's ~3.40L/min.

Flow with 2 pre-filter instal (5m &1m) and 2 housing only(Disrp & Carbon) ~2.00L@38secs = ~3.16L/min
Flow with 3nos cartridges instal but w/o carbon ~2.05L/min
After re cleaning the pre-filter and Disruptor the flow with all filter cartridges inside the housing  are ~1.45L/min.

Conclusion - With out any cartridges on all 4nos of housing the flow rate drop from 6.8L/min to 3.4L/min. That's a HUGE drop.
2 pre-filter cartridges, just drop ~0.24L.
Disruptor drop another 1.1L and Carbon drop another 0.6L

Mind to test yours w/o cartridges?

Help me.
*
Yes, will test it today or tomorrow. We had a little incident here at the warehouse, it got flooded, so was really busy in the past few days.
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post Jun 5 2020, 08:33 PM

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Dear all, we are currently out of stock. We had a flooding in our warehouse, and while all cartridges are vacuum wrapped, as some may know, stage 2 from Disruptor is not. We have 2 boxes of damaged cartridges that we now must dispose. Ordered new ones, but they are coming in mid-end June. Really sorry about that, I know some of you were counting on installation in the next few weeks.

P.S. we had 2 units saved, but these were ready for installation and were reserved already. I will update in this thread as soon as stage 2 becomes available.
senscents
post Jun 7 2020, 04:03 AM

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QUOTE(hestati @ Jun 5 2020, 08:33 PM)
Dear all, we are currently out of stock. We had a flooding in our warehouse, and while all cartridges are vacuum wrapped, as some may know, stage 2 from Disruptor is not. We have 2 boxes of damaged cartridges that we now must dispose. Ordered new ones, but they are coming in mid-end June. Really sorry about that, I know some of you were counting on installation in the next few weeks.

P.S. we had 2 units saved, but these were ready for installation and were reserved already. I will update in this thread as soon as stage 2 becomes available.
*
Goosh,,, What a big mess and unfortunate event.
Hope you be up and running asap.
senscents
post Jun 11 2020, 03:49 PM

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QUOTE(hestati @ May 31 2020, 06:59 PM)
1) Harmsco makes one of the best  pleated polyester filter out there. If you need more surface area you will have to go 10"BB, but you will experience more pressure drop with it most probably. And that will not be cheap. Other option is not to use 1 micron, but rather choose 5-10 micron.

2) It will help, but it will not reduce degradation by 50%, maybe 20-30, hard to tell.
*
Yes, no doubt that Harmsco and others US manufacturer has a good pleated filter. Do you intend to bring in a better/more media surface for 2.5 X 10 X 1M?
As per my test, the pre-filter flow drop ~10%.
If by using a better/more surface media, it will by most drop another ~5 - 10%. In return it will has an extra ~ 50% filtration capacity in which will help to slow down the degradation of flow.
Couple with parallel pre-filter consist of 2nos 1micron(more surface media), i think it would help to improve my water flow rate. Even a 10% - 20% would be a big help.
That's my logic. Workable or not need your expert opinion.
TShestati
post Jun 11 2020, 05:29 PM

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QUOTE(senscents @ Jun 11 2020, 03:49 PM)
Yes, no doubt that Harmsco and others US manufacturer has a good pleated filter. Do you intend to bring in a better/more media surface for 2.5 X 10 X 1M?
As per my test, the pre-filter flow drop ~10%.
If by using a better/more surface media, it will by most drop another ~5 - 10%. In return it will has an extra ~ 50% filtration capacity in which will help to slow down the degradation of flow.
Couple with parallel pre-filter consist of 2nos 1micron(more surface media), i think it would help to improve my water flow rate. Even a 10% - 20% would be a big help.
That's my logic. Workable or not need your expert opinion.
*
Problem is there is no better ones. There is not 1 with better flow.


Just today I was able to do the measurements. Time to fill 1L of water, 2in1 faucet, cartridges over 1 year old. Please ignore my last measurements, they were faulty, since I partially closed the inlet valve (carbon in old, I wanted slower flow through them) and I forgot about it.

Tap water: 12s/L
Disruptor: 18s/L
Disruptor without cartridges:16s/L

Which translates to:
Tap water: 5L/min
Disruptor: 3.3L/min
Disruptor without cartridges: 3.75L/min
As you can see, cartridges, even when old, contribute to minor drop in flow, 10%

There must be something wrong with your setup. Maybe the faucet is not installed properly, or something else. Unfortunately, since our installer did not do the installation, I can't really say what it is from distance. There must be something obvious, since drop is huge. Tube bent somewhere?

At this point the easiest would be probably to get our technician to take a look at it and isolate the problem or at least come up with a solution. Since he is also our assembler, he will inspect Disruptor itself. If the issue is with the filter itself and not the connection (let's say assembled wrongly, even though every system is tested once assembled), the visit will be free of charge. Would that work for you?

This post has been edited by hestati: Jun 11 2020, 05:42 PM
senscents
post Jun 12 2020, 10:42 PM

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QUOTE(hestati @ Jun 11 2020, 05:29 PM)
Problem is there is no better ones. There is not 1 with better flow.
Just today I was able to do the measurements. Time to fill 1L of water, 2in1 faucet, cartridges over 1 year old. Please ignore my last measurements, they were faulty, since I partially closed the inlet valve (carbon in old, I wanted slower flow through them) and I forgot about it.

Tap water: 12s/L
Disruptor: 18s/L
Disruptor without cartridges:16s/L

Which translates to:
Tap water: 5L/min
Disruptor: 3.3L/min
Disruptor without cartridges: 3.75L/min
As you can see, cartridges, even when old, contribute to minor drop in flow, 10%

There must be something wrong with your setup. Maybe the faucet is not installed properly, or something else. Unfortunately, since our installer did not do the installation, I can't really say what it is from distance. There must be something obvious, since drop is huge. Tube bent somewhere?

At this point the easiest would be probably to get our technician to take a look at it and isolate the problem or at least come up with a solution. Since he is also our assembler, he will inspect Disruptor itself. If the issue is with the filter itself and not the connection (let's say assembled wrongly, even though every system is tested once assembled), the visit will be free of charge. Would that work for you?
*
Thank you for your kind offer of inspecting the filter system. Appreciate your offer and outstanding customer service.
Will take a rain check on this, as time are not right.
Our housing area are still enforcing no visitor regulation on this RMCO period.

Anyway, I've just Re-clean again the pre-filter and disruptor last evening.
This time i jet spray with my thumb against the tap outlet pipe instead of running the water like your video.
Now, viola,, it ~1.68L/min. Yeah,,  i know it's still not as high as expected but still it's manageable.
Hope i do not damage the cartridges. 😂
This will last me for another 6 - 8 weeks and the cycle repeat again.

TShestati
post Jun 12 2020, 10:51 PM

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QUOTE(senscents @ Jun 12 2020, 10:42 PM)
Thank you for your kind offer of inspecting the filter system. Appreciate your offer and outstanding customer service.
Will take a rain check on this, as time are not right.
Our housing area are still enforcing no visitor regulation on this RMCO period.

Anyway, I've just Re-clean again the pre-filter and disruptor last evening.
This time i jet spray with my thumb against the tap outlet pipe instead of running the water like your video.
Now, viola,, it ~1.68L/min. Yeah,,  i know it's still not as high as expected but still it's manageable.
Hope i do not damage the cartridges. 😂
This will last me for another 6 - 8 weeks and the cycle repeat again.
*
Thanks for your kind words. You did not damage the cartridges, but if you open it every 6 weeks, I can't say what will happen with o-rings, but should be ok probably.

Anyway, I recommend you continue to troubleshoot it. Next time when you open it, please send me a photo of the head from the inside. Also, try to connect faucet to water inlet directly, bypassing the disruptor. How confident are you that faucet is not an issue (just a question, not trying to say you did not connect it well).
TShestati
post Jun 13 2020, 06:51 PM

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QUOTE(senscents @ Jun 12 2020, 10:42 PM)
Thank you for your kind offer of inspecting the filter system. Appreciate your offer and outstanding customer service.
Will take a rain check on this, as time are not right.
Our housing area are still enforcing no visitor regulation on this RMCO period.

Anyway, I've just Re-clean again the pre-filter and disruptor last evening.
This time i jet spray with my thumb against the tap outlet pipe instead of running the water like your video.
Now, viola,, it ~1.68L/min. Yeah,,  i know it's still not as high as expected but still it's manageable.
Hope i do not damage the cartridges. 😂
This will last me for another 6 - 8 weeks and the cycle repeat again.
*
By the way, these labels are not acceptable in this condition. As soon as we get new tested batch, I will send you a new set of labels, should not be like that.
senscents
post Jun 13 2020, 09:38 PM

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QUOTE(hestati @ Jun 12 2020, 10:51 PM)
Thanks for your kind words. You did not damage the cartridges, but if you open it every 6 weeks, I can't say what will happen with o-rings, but should be ok probably.

Anyway, I recommend you continue to troubleshoot it. Next time when you open it, please send me a photo of the head from the inside. Also, try to connect faucet to water inlet directly, bypassing the disruptor. How confident are you that faucet is not an issue (just a question, not trying to say you did not connect it well).
*
Do i need to apply any lube to the o-ring and treads since i need to service it regularly.

Good advise, will check on the faucet on the next available time. Even thou the connection/installation of the faucet seems simple, need to rule out every possible problems.

What do you mean by "bypassing the disruptor"?
1) Do i need to disassemble the 3nos of housing ? For this method, i do not have the individual connections to install back individually.
2) Just take out the Disruptor and Carbon's cartridges from the housing to check on the flow on the faucet.

As i've re-cleaned the filter couple of times, i'll not need the label. Simple as ABC. Anyway, thanks for the offer.
yuen300
post Jun 28 2020, 12:24 PM

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Hi can know is the stock available?
TShestati
post Jun 28 2020, 06:01 PM

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QUOTE(yuen300 @ Jun 28 2020, 12:24 PM)
Hi can know is the stock available?
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Hi, filters are available, we received cartridges on Saturday.
mascot123
post Jul 27 2020, 11:33 AM

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Hi hestati, can you pm me whats the difference between fresca disruptor and aquaphor crystal eco?
TShestati
post Jul 29 2020, 12:38 AM

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Cartridges are back in stock. Sorry for the delay, but we finally recovered from COVID supply issues...
senscents
post Aug 18 2020, 08:16 PM

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Great & Excellent customer service.
Now our flow rate are good. From the previous of <1.95L/min to ~2.7L/min.
That's a whopping ~40% increase of flow rate.
Thank to Ervin for the meticulous checking of the filter system which takes a few hard working hours for him to increase the ~40% of the flow rate.
The increment of 40% might not seems much for some one but for us it's sure a big factor.

Once again would like to give a thumb up 👍 to Hestati & his humble & polite technical Ervin for their assistance in this. Kudos.
TShestati
post Aug 18 2020, 09:34 PM

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QUOTE(senscents @ Aug 18 2020, 08:16 PM)
Great & Excellent customer service.
Now our flow rate are good. From the previous of <1.95L/min to ~2.7L/min.
That's a whopping ~40% increase of flow rate.
Thank to Ervin for the meticulous checking of the filter system which takes a few hard working hours for him to increase the ~40% of the flow rate.
The increment of 40% might not seems much for some one but for us it's sure a big factor.

Once again would like to give a thumb up 👍 to Hestati & his humble & polite technical Ervin for their assistance in this. Kudos.
*
Thank you very much for your kind words and for your patience in handling this pressure issue. We will now investigate what made that 1 cartridge to underperform in terms of flow. I believe with your quality of water and how much iron there is in the water, flow will degrade with time unfortunately, but it should stay above 2L. Again, really appreciate your patience.
lifeisjustgreat
post Aug 23 2020, 08:17 PM

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QUOTE(hestati @ May 21 2018, 06:54 PM)
Stage 1 and 2 washable, stage 3 must change every year.

Stage 3 cost is 80RM, all 3 stages are 300RM. So in short, realistically it will look like that. After 1 year, wash stage 1-2 and change stage 3 (80RM). After 2 years, change all 3 (300RM).

If anything happens (say you have too much iron) and your stage 1 gets blocked in 1st year, you need to buy them separately for some reason:

1st stage is 50RM
2nd stage is 200RM
3rd stage is 80RM
And thanks for asking, I will make them all available on Shopee soon.

As for other examples, yes, will post them here soon, let me just find few worth posting.
*
Hi hestati, seems the price in Shopee and here is different. It is @RM349 for all 3: https://shopee.com.my/product/64679745/1182774850?smtt=0.0.9

And the system + extra cartridge in your signature is RM1450, but Shopee is @RM1500: https://shopee.com.my/product/64679745/1146953812?smtt=0.0.9

So which price is the "right" price? biggrin.gif

This post has been edited by lifeisjustgreat: Aug 23 2020, 08:18 PM
TShestati
post Aug 24 2020, 04:24 PM

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QUOTE(lifeisjustgreat @ Aug 23 2020, 08:17 PM)
Hi hestati, seems the price in Shopee and here is different. It is @RM349 for all 3: https://shopee.com.my/product/64679745/1182774850?smtt=0.0.9

And the system + extra cartridge in your signature is RM1450, but Shopee is @RM1500: https://shopee.com.my/product/64679745/1146953812?smtt=0.0.9

So which price is the "right" price?  biggrin.gif
*
we offer special price here on Lowyat, so if you want this special price, just let me know, you can still purhcase from Shopee by making an offer.

Also, please note that in my signature I have 2 systems. 1450 with installation and extra set is for Aquphor Crystal Eco, not for the Disruptor. For Disruptor, 3 cartridges for LYN members is 300RM.

Thanks!

MGM
post Aug 25 2020, 07:23 AM

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QUOTE(hestati @ Aug 24 2020, 04:24 PM)
we offer special price here on Lowyat, so if you want this special price, just let me know, you can still purhcase from Shopee by making an offer.

Also, please note that in my signature I have 2 systems. 1450 with installation and extra set is for Aquphor Crystal Eco, not for the Disruptor. For Disruptor, 3 cartridges for LYN members is 300RM.

Thanks!
*
Do u provide after sales service to JB?
Where is your physical outlet?
Can purchase using which creditcards, ewallets?
TShestati
post Aug 26 2020, 01:04 AM

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QUOTE(MGM @ Aug 25 2020, 07:23 AM)
Do u provide after sales service to JB?
Where is your physical outlet?
Can purchase using which creditcards, ewallets?
*
Hi, sorry, no installed in JB, however it is easy to DIY install or hire a plumber to install it for roughly 100-150RM, we provide instructions. We are in KL.

Yes, can purchase with credit card, no problem. Can be done through Shopee.

Thanks!
TShestati
post Sep 12 2020, 04:10 PM

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Friends, we are fully responsible for every single component of our system we sell, however we can't be responsible for 3rd party components you use with our system. If you decide to use your own faucet and get weird taste for example, we can help you support it, we can help you solve it, but we can't be responsible for them. If you decide to use 3rd party components, you are fully responsible for them and we will ask you to remove them when troubleshooting the system in full. Please do not blame us if the system doesn't perform because of the 3rd party component you decided to use. We thought this is something obvious and most customers fully understand that, but apparently we have to mention it.

Again, do not get us wrong, we will still support and help to identify the problem, but we can't be blamed for it. Thank you for your understanding.
coolman0612
post Oct 11 2020, 11:11 PM

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Hi, understand that Fresca Distruptor stage 1 and 2 cartridge can be wash to prolong the lifespan or when it's clogged. How about Aquaphor Crystal Eco cartridge? Can we do the same thing to Aquaphor Crystal Eco cartridge?
Thanks
TShestati
post Oct 12 2020, 07:00 PM

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QUOTE(coolman0612 @ Oct 11 2020, 11:11 PM)
Hi, understand that Fresca Distruptor stage 1 and 2 cartridge can be wash to prolong the lifespan or when it's clogged. How about Aquaphor Crystal Eco cartridge? Can we do the same thing to Aquaphor Crystal Eco cartridge?
Thanks
*
No, you can't. They are enclosed cartridges and all 3 are carbon, so require change once per year.
Fujuk@@
post Oct 14 2020, 11:00 AM

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Hi Hestati,

A few questions here, is there any significant differences between Disruptor & Lite system.

As i read through one of your post in 2018, there is one - which is removing more contaminated particles (1 micron & 5 micron).

Besides, i would like to know the system is removable/transferable? Because we're in a rented premise, so we may move to other premise once a year or two.
TShestati
post Oct 14 2020, 02:22 PM

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QUOTE(Fujuk@@ @ Oct 14 2020, 11:00 AM)
Hi Hestati,

A few questions here, is there any significant differences between Disruptor & Lite system.

As i read through one of your post in 2018, there is one - which is removing more contaminated particles (1 micron & 5 micron).

Besides, i would like to know the system is removable/transferable? Because we're in a rented premise, so we may move to other premise once a year or two.
*
Thanks for your question. There are a lot more differences, not only 5 vs 1 micron. Difference is mainly in the technology of Disruptor, this is why it is able to remove more types of contaminants. Also, in Disruptor, all components that touch water are US/UK made, while Lite uses some Taiwan components.

But yes, both systems are transferable. Please remember though that there is a need to drill a hole in the sink or countertop. Some rented places are not ok with that, so you may need to install countertop first, without drillin, and then, when you move to your place, you can drill for undersink installation.
Fujuk@@
post Oct 14 2020, 09:45 PM

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QUOTE(hestati @ Oct 14 2020, 02:22 PM)
Thanks for your question. There are a lot more differences,  not only 5 vs 1 micron. Difference is mainly in the technology of Disruptor, this is why it is able to remove more types of contaminants. Also, in Disruptor, all components that touch water are US/UK made, while Lite uses some Taiwan components.

But yes, both systems are transferable. Please remember though that there is a need to drill a hole in the sink or countertop. Some rented places are not ok with that, so you may need to install countertop first, without drillin, and then, when you move to your place, you can drill for undersink installation.
*
Thank you for your detailed explanation.

Hhmm.. got it. We will think bout the issue you mentioned here. Thank you for your advices.


TShestati
post Oct 15 2020, 05:47 PM

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QUOTE(Fujuk@@ @ Oct 14 2020, 09:45 PM)
Thank you for your detailed explanation.

Hhmm.. got it. We will think bout the issue you mentioned here. Thank you for your advices.
*
Sure. You can also Whatsapp me with you current configuration, we can suggest special countertop version which later can be upgraded to undersink. Thanks!
chonghe
post Jan 3 2021, 07:14 PM

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Do you sell outdoor membrane RO filter?
TShestati
post Jan 3 2021, 11:02 PM

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QUOTE(chonghe @ Jan 3 2021, 07:14 PM)
Do you sell outdoor membrane RO filter?
*
I am not sure what it is. Industrial RO membrane?
chonghe
post Jan 3 2021, 11:41 PM

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QUOTE(hestati @ Jan 3 2021, 11:02 PM)
I am not sure what it is. Industrial RO membrane?
*
I mean RO membrane filter that is installed outside the house, or is there not available? only UF membrane?

This post has been edited by chonghe: Jan 3 2021, 11:43 PM
TShestati
post Jan 4 2021, 06:50 PM

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Dear friends and customers. I want to apologize for the fact that Disruptor is not available for so long. Our suppliers are working well, we order shipments on time, but we can't account for crazy unprofessional mistakes from one of the best and most reputable logistics companies. We are working to solve this issue, while the shipment is waiting in KLIA. We are hoping for clearance within days. Thank you for your patience and undestanding
TShestati
post Jan 11 2021, 11:01 PM

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Dear customers, we FINALLY got stock. Disruptor is available.
WhitE LighteR
post Apr 8 2021, 06:50 PM

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Hi. How much is Fresca Disruptor replacement catridges + delivery in Selangor?

My stage 1 has a tear in it after 3 years of use.

I notice the Lazada is showing 349. But in the 1st post is 300.

How do I buy using the 300 offer for Lowyat members. Thx

This post has been edited by WhitE LighteR: Apr 8 2021, 06:52 PM
TShestati
post Apr 8 2021, 11:07 PM

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QUOTE(WhitE LighteR @ Apr 8 2021, 06:50 PM)
Hi. How much is Fresca Disruptor replacement catridges + delivery in Selangor?

My stage 1 has a tear in it after 3 years of use.

I notice the Lazada is showing 349. But in the 1st post is 300.

How do I buy using the 300 offer for Lowyat members. Thx
*
Yep, still 300 for LYN members. We are getting new batch of cartridges, would you be able to wait about 2 weeks or so? We now have an option for stage 1 iron removal. Can you send a photo of your stage 1 please?

P.S. possible to get 300RM price from Shopee through "make an offer"
WhitE LighteR
post Apr 8 2021, 11:40 PM

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QUOTE(hestati @ Apr 8 2021, 11:07 PM)
Yep, still 300 for LYN members. We are getting new batch of cartridges, would you be able to wait about 2 weeks or so? We now have an option for stage 1 iron removal. Can you send a photo of your stage 1 please?

P.S. possible to get 300RM price from Shopee through "make an offer"
*
Tear in my stage 1 media. The media has become like a mush of wet paper.

user posted image

My stage 2 have no damage. Stage 3 is time for a replacement.

I also did a clean up on my PoE. Seems to be ok. No damage in the filter yet.

Since I believe stage 1 is a pre filter that the PoE already handle anyway, 2 weeks should be ok for me.

Will u be selling 20" PoE replacement filter that can handle iron too?
TShestati
post Apr 10 2021, 01:48 AM

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QUOTE(WhitE LighteR @ Apr 8 2021, 11:40 PM)
Tear in my stage 1 media. The media has become like a mush of wet paper.

user posted image

My stage 2 have no damage. Stage 3 is time for a replacement.

I also did a clean up on my PoE. Seems to be ok. No damage in the filter yet.

Since I believe stage 1 is a pre filter that the PoE already handle anyway, 2 weeks should be ok for me.

Will u be selling 20" PoE replacement filter that can handle iron too?
*
I would say change all 3. 3 years you are really pushing it, it is disintegrating already. But your stage 1 looks really clean! I will PM you as soon as we get the cartridges. I hope end of next week, fingers crossed
WhitE LighteR
post Apr 10 2021, 02:08 AM

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QUOTE(hestati @ Apr 10 2021, 01:48 AM)
I would say change all 3. 3 years you are really pushing it, it is disintegrating already. But your stage 1 looks really clean! I will PM you as soon as we get the cartridges. I hope end of next week, fingers crossed
*
Thanks. I look forward to the new stock.
TShestati
post Apr 22 2021, 05:15 AM

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We now have different type of stage 1 available, announcement is in the 1st post.
WhitE LighteR
post Apr 22 2021, 10:11 AM

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QUOTE(hestati @ Apr 22 2021, 05:15 AM)
We now have different type of stage 1 available, announcement is in the 1st post.
*
I cant seems to find the replacement catridge for all 3 together in shopee

with the new stage one price for LYN member has increase to 330?
TShestati
post Apr 22 2021, 07:23 PM

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QUOTE(WhitE LighteR @ Apr 22 2021, 10:11 AM)
I cant seems to find the replacement catridge for all 3 together in shopee

with the new stage one price for LYN member has increase to 330?
*
That is correct. We don't have regular stage 1 for now (receiving soon), but we have upgraded stage 1, this is why I did not open Shopee listing. Looking at your filter, you probably do not need updated one, this is why I think you better wait for old version. Scheduled delivery is Apr 28th, they pushed it back by 1 week due to delays at some ports

WhitE LighteR
post Apr 22 2021, 07:30 PM

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QUOTE(hestati @ Apr 22 2021, 07:23 PM)
That is correct. We don't have regular stage 1 for now (receiving soon), but we have upgraded stage 1, this is why I did not open Shopee listing. Looking at your filter, you probably do not need updated one, this is why I think you better wait for old version. Scheduled delivery is Apr 28th, they pushed it back by 1 week due to delays at some ports
*
actually i dont mind to try something new.

but still, i cant find the listing in the shop page.

can you post the direct link for replacement catridge here? or u havent open the listing public yet?
TShestati
post Apr 22 2021, 09:06 PM

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QUOTE(WhitE LighteR @ Apr 22 2021, 07:30 PM)
actually i dont mind to try something new.

but still, i cant find the listing in the shop page.

can you post the direct link for replacement catridge here? or u havent open the listing public yet?
*
Created. However, remember that Shopee price is 380, so you will need to make an offer of 330, which I will accept. Thanks!

https://shopee.com.my/product/64679745/1182774850/
senscents
post May 18 2021, 07:54 PM

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Niceee Need to order the re-placement for Disruptor filter cartridges with the New V2 filter soon

Since I'm using quite heavily on filter water for rising, cooking and boiling, how do we as a consumer gauge the life span of the New upgraded stage 1 filter ?

It's rated 7,000 liters and I'm wondering are there any indication of the end of life filtering capacity?
TShestati
post May 19 2021, 12:47 AM

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QUOTE(senscents @ May 18 2021, 07:54 PM)
Niceee  Need to order the re-placement for Disruptor filter cartridges with the New V2 filter soon

Since I'm using quite heavily on filter water for rising, cooking and boiling, how do we as a consumer gauge the life span of the New upgraded stage 1 filter ?

It's rated 7,000 liters and I'm wondering are there any indication of the end of life filtering capacity?
*
There is no indication. 7k L is a rough (but rather conservative) estimate based on the capacity of the cartridge and average iron concentration, in reality we are talking more like 9-10k, we just took rather high concentration in consideration. I would just measure the consumption on an average day and multiply by number of days, to make it easier.
sptham30
post May 30 2021, 09:57 AM

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Morning bro. Just wanted to check with you. How often do we need to clean or change the filters?

Bought mine since July last year and working great up to date. Just wanted to find out and prepare as required.
TShestati
post May 30 2021, 03:01 PM

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QUOTE(sptham30 @ May 30 2021, 09:57 AM)
Morning bro. Just wanted to check with you. How often do we need to clean or change the filters?

Bought mine since July last year and working great up to date. Just wanted to find out and prepare as required.
*
Hi, stage 3 must be changed yearly. Stage 1 and 2 can be washed, depending on your water quality. You can open and see their condition, if in doubt, please send me a photo of it, will confirm if they can be used for 1 more year. Thanks!
hspace
post Jun 2 2021, 03:29 PM

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Hi hestati,

Do you have the manual, or a simple video to show how to change the filters? Trying to see if can fit deeper inside the undersink cabinet (to leave space for trash bin).

Thanks!
TShestati
post Jun 2 2021, 03:48 PM

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QUOTE(hspace @ Jun 2 2021, 03:29 PM)
Hi hestati,

Do you have the manual, or a simple video to show how to change the filters? Trying to see if can fit deeper inside the undersink cabinet (to leave space for trash bin).

Thanks!
*
Sure, here we go:
https://youtu.be/AFAye8Kmpko
JasonTheGreat
post Aug 25 2021, 04:30 PM

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Park. Interested for new house
TShestati
post Aug 26 2021, 03:52 AM

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QUOTE(JasonTheGreat @ Aug 25 2021, 04:30 PM)
Park. Interested for new house
*
May you have any questions, please let me know. Thanks!
Pebbie
post Nov 9 2021, 11:29 PM

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From: Longkang


what is the difference between this and lite version? Compare to aquaphor crystal eco as well
TShestati
post Nov 10 2021, 09:09 PM

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QUOTE(Pebbie @ Nov 9 2021, 11:29 PM)
what is the difference between this and lite version? Compare to aquaphor crystal eco as well
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From our FAQ:

We strongly believe that Disruptor is a more balanced system that is able to remove more contaminants and has cheaper cartridges. However, Aquaphor has 1 advantage – simple maintenance. It takes about 1 minute per year to maintain Aquaphor and 15-30 minutes per year for Disruptor. If you are choosing between these 2 systems, we recommend to select Disruptor if you are OK with the maintenance (check this Youtube video). If you find that maintenance will be an issue – choose Aquaphor.

https://youtu.be/AFAye8Kmpko


As for Lite, it is recommended for lite use, when you go away and may not use the filter for few days. It is also assembled from cheaper components (still quality though). However, I will be 100% honest, with price of Aquaphor at 1050, there is probably no point of getting Lite for 850, unless you really live alone and may not use filter for say 3 days straight, then Lite can handle these situations better because of the 3rd stage being Quantum.

Hope this helps
originalfake18
post Mar 4 2022, 02:07 PM

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Hey sifu, just wondering what is the difference quality of water between aquaphore vs coway / LG filter ? Is that both also able to produce mineral water ? Which one is better ?
TShestati
post Mar 4 2022, 10:51 PM

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Hi, standalone filter is usually better in terms of filtration, more carbon, higher iodine number. Coway/LG are great if you need dispenser. Yes, it is still mineral water, same as running from the tap. Do not think much about mineral though, whoever is trying to sell the concept of "mineral water" is not 100% transparent. It is the same mineral content as tap water, which is really negligible
TShestati
post Apr 12 2022, 05:55 PM

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Dear customers and potential customers. Unfortunately we will have to temporarily suspend v2 stage 1 for Disruptor. The technology of cation wire cartridge is patented in Russia, and nowadays it is pretty much impossible to get anything from Russia. We will revert to v1 for the time being, looking for solutions to start offering v2 again.
mcky1211
post May 3 2022, 10:10 PM

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How much for FD now ya?
TShestati
post May 3 2022, 11:56 PM

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QUOTE(mcky1211 @ May 3 2022, 10:10 PM)
How much for FD now ya?
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Hi, 1200 RM, just waiting for the 2nd stage to finally arrive
mcky1211
post May 4 2022, 12:04 AM

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QUOTE(hestati @ May 4 2022, 12:56 AM)
Hi, 1200 RM, just waiting for the 2nd stage to finally arrive
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Let me know when it arrive ya ~
TShestati
post May 4 2022, 12:06 AM

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QUOTE(mcky1211 @ May 4 2022, 12:04 AM)
Let me know when it arrive ya ~
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Will do, hope it is the last time we have covid caused delay

TShestati
post Jun 7 2022, 05:17 PM

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System and cartridges (except for v2 stage 1) are back in stock! Really sorry for the delay.
Gratitude2022
post Jun 23 2022, 05:46 PM

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QUOTE(hestati @ Nov 10 2021, 09:09 PM)
From our FAQ:

We strongly believe that Disruptor is a more balanced system that is able to remove more contaminants and has cheaper cartridges. However, Aquaphor has 1 advantage – simple maintenance. It takes about 1 minute per year to maintain Aquaphor and 15-30 minutes per year for Disruptor. If you are choosing between these 2 systems, we recommend to select Disruptor if you are OK with the maintenance (check this Youtube video). If you find that maintenance will be an issue – choose Aquaphor.

https://youtu.be/AFAye8Kmpko


Hope this helps
*
Both can drink directly from tap right? I am thinking of Disruptor model. can I put it on the sink top instead of under sink. Easy for washing also. Thanks
TShestati
post Jun 23 2022, 10:35 PM

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QUOTE(Gratitude2022 @ Jun 23 2022, 05:46 PM)
Both can drink directly from tap right? I am thinking of Disruptor model. can I put it on the sink top instead of under sink. Easy for washing also. Thanks
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Hi, yes, both can drink direct, but Disruptor has the ability to remove viruses as well.

And yes, you can install it countertop. Please send me the photos of your sink, I will suggest the best way to install. You can Whatsapp it to 0103120403

Thanks!
C_ST
post Jul 8 2022, 09:40 AM

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Hi sifu Hestati.

Mine is soon 2 years, so just planned to change all 3.
Just to confirm, V2 not available right? My only choice is V1.
What is the current price now? As per Shopee/Lazada? or special offer for us here?

This post has been edited by C_ST: Jul 8 2022, 04:28 PM
TShestati
post Jul 8 2022, 07:47 PM

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QUOTE(C_ST @ Jul 8 2022, 09:40 AM)
Hi sifu Hestati.

Mine is soon 2 years, so just planned to change all 3.
Just to confirm, V2 not available right? My only choice is V1.
What is the current price now? As per Shopee/Lazada? or special offer for us here?
*
Hi, V1 only for now. V2 is made and patented in Russia, with all the war going on, it is pretty hard to get anything out of Russia nowadays. Yep, price for all 3 v1 for LYN customers is still 300RM.
TShestati
post Aug 10 2022, 10:33 PM

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Friends, for a full transparency.

Temporarily stage 1 is still 1 micron but MADE IN TAIWAN, from our well trusted supplier.

Why is that? I will explain it here without blaming someone, since we are still in investigation and talks.

We had 1 micron USA NSF supplier for years. Last batch from them came with absolute horrible taste and smell. So bad, that carbon could not stop it. I was completely shocked! After all, it is NSF and also their internal QC did not catch it. So we complained and they sent us the replacement. And it AGAIN had the same issue, this time worse. We then tried another USA supplier and got the same, but less smell (carbon could catch it). Apparently there was an issue with the base material (no worries, Disruptor uses different material).

I understand that anything can happen, but cmon, this is why we trust NSF, right? So we are now in 3-way talks with the supplier and NSF. Supplier is blaming us for "improper transportation and storage" which is not true, after all, we were dealing with them for 5 years, never had this issue. NSF is "collecting evidence", so they asked us to send the sample, asked the supplier to send the sample and we are still in investigation.

Anyway, our internal QC is able to catch all of that, we will not let anything bad slip past our QC so rest assured that everything is still in order, you are getting safe product with 1 micron 1st stage. I will keep everyone updated on how it goes with NSF. I believe their reaction is REALLY important to see. If they side with the manufacturer, then it is all just money grab. We have 0 interest in lying to NSF, so it is a good test.
WhitE LighteR
post Aug 11 2022, 10:04 AM

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QUOTE(hestati @ Aug 10 2022, 10:33 PM)
Friends, for a full transparency.

Temporarily stage 1 is still 1 micron but MADE IN TAIWAN, from our well trusted supplier.

Why is that? I will explain it here without blaming someone, since we are still in investigation and talks.

We had 1 micron USA NSF supplier for years. Last batch from them came  with absolute horrible taste and smell. So bad, that carbon could not stop it. I was completely shocked! After all, it is NSF and also their internal QC did not catch it. So we complained and they sent us the replacement. And it AGAIN had the same issue, this time worse. We then tried another USA supplier and got the same, but less smell (carbon could catch it). Apparently there was an issue with the base material (no worries, Disruptor uses different material).

I understand that anything can happen, but cmon, this is why we trust NSF, right? So we are now in 3-way talks with the supplier and NSF. Supplier is blaming us for "improper transportation and storage" which is not true, after all, we were dealing with them for 5 years, never had this issue. NSF is "collecting evidence", so they asked us to send the sample, asked the supplier to send the sample and we are still in investigation.

Anyway, our internal QC is able to catch all of that, we will not let anything bad slip past our QC so rest assured that everything is still in order, you are getting safe product with 1 micron 1st stage. I will keep everyone updated on how it goes with NSF. I believe their reaction is REALLY important to see. If they side with the manufacturer, then it is all just money grab. We have 0 interest in lying to NSF, so it is a good test.
*
Good job thumbup.gif
yruns1
post Jan 15 2023, 06:04 PM

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Hi Hestati
Do you still provide the instant tankless water heater along with the Fresca filter with installation? If yes could you please share details?
TShestati
post Jan 15 2023, 08:12 PM

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QUOTE(yruns1 @ Jan 15 2023, 06:04 PM)
Hi Hestati
Do you still provide the instant tankless water heater along with the Fresca filter with installation? If yes could you please share details?
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Hi, yes we can, we can either install the one you purchase or we can order 1 from you or you can order yourself from Taobao. The one we sell is 450RM

https://www.youtube.com/watch?v=-PSUiTUvd2c&t
TShestati
post Jun 10 2023, 08:27 PM

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Some of you are now getting grey stage 2 instead of old red one. It is a free upgrade for us by the supplier that we pass to you. Basically the supplier approached us and said that we are the inly ones using the cartridge without the carbon layer but with the silver impregnation. So they suggested that we switch to the configuration with additional carbon layer for the same price, which we gladly accepted. Additional layer should help with taste/odor and help the main carbon too. I would not call it V2/V3 upgrade, since it is not that significant, but nevertheless, it makes the product better.
Gratitude2022
post Jun 10 2023, 08:50 PM

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Mine almost 1 year. Which filter need to change?
TShestati
post Jul 1 2023, 01:16 AM

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QUOTE(Gratitude2022 @ Jun 10 2023, 08:50 PM)
Mine almost 1 year. Which filter need to change?
*
Change stage 3 for sure. Inspect stage 1-2
TShestati
post Jul 22 2024, 07:56 PM

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Hi all, we soon will have to be raising the price on online platforms. They are now requiring crazy 10% fee. It all started with 0% and climbed all the way to 10% which is substantial. You can still get old LYN prices when dealing direct, but the platform price will be 10% higher to compensate for this fee. Thanks for your understanding.
WhitE LighteR
post Jul 28 2024, 11:59 PM

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Thanks for the update.
senscents
post Aug 1 2024, 02:32 PM

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QUOTE(hestati @ Jun 10 2023, 08:27 PM)
Some of you are now getting grey stage 2 instead of old red one. It is a free upgrade for us by the supplier that we pass to you. Basically the supplier approached us and said that we are the inly ones using the cartridge without the carbon layer but with the silver impregnation. So they suggested that we switch to the configuration with additional carbon layer for the same price, which we gladly accepted.  Additional layer should help with taste/odor and help the main carbon too. I would not call it V2/V3 upgrade,  since it is not that significant, but nevertheless, it makes the product better.
*
The New Disruptor (Grey), Is it with Carbon layer and Silver impregnation or just with additional Carbon layer?
TShestati
post Aug 4 2024, 11:23 PM

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QUOTE(senscents @ Aug 1 2024, 02:32 PM)
The New Disruptor (Grey), Is it with Carbon layer and Silver impregnation or just with additional Carbon layer?
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carbon + silver

 

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