Cartridges are back in stock. Sorry for the delay, but we finally recovered from COVID supply issues...

Great & Excellent customer service.
Now our flow rate are good. From the previous of <1.95L/min to ~2.7L/min.
That's a whopping ~40% increase of flow rate.
Thank to Ervin for the meticulous checking of the filter system which takes a few hard working hours for him to increase the ~40% of the flow rate.
The increment of 40% might not seems much for some one but for us it's sure a big factor.

Once again would like to give a thumb up 👍 to Hestati & his humble & polite technical Ervin for their assistance in this. Kudos.

Thank you very much for your kind words and for your patience in handling this pressure issue. We will now investigate what made that 1 cartridge to underperform in terms of flow. I believe with your quality of water and how much iron there is in the water, flow will degrade with time unfortunately, but it should stay above 2L. Again, really appreciate your patience.

Hi hestati, seems the price in Shopee and here is different. It is @RM349 for all 3: https://shopee.com.my/product/64679745/1182774850?smtt=0.0.9

And the system + extra cartridge in your signature is RM1450, but Shopee is @RM1500: https://shopee.com.my/product/64679745/1146953812?smtt=0.0.9

So which price is the "right" price?

This post has been edited by lifeisjustgreat: Aug 23 2020, 08:18 PM

we offer special price here on Lowyat, so if you want this special price, just let me know, you can still purhcase from Shopee by making an offer.

Also, please note that in my signature I have 2 systems. 1450 with installation and extra set is for Aquphor Crystal Eco, not for the Disruptor. For Disruptor, 3 cartridges for LYN members is 300RM.

Thanks!

Do u provide after sales service to JB?
Where is your physical outlet?
Can purchase using which creditcards, ewallets?

Hi, sorry, no installed in JB, however it is easy to DIY install or hire a plumber to install it for roughly 100-150RM, we provide instructions. We are in KL.

Yes, can purchase with credit card, no problem. Can be done through Shopee.

Thanks!

Friends, we are fully responsible for every single component of our system we sell, however we can't be responsible for 3rd party components you use with our system. If you decide to use your own faucet and get weird taste for example, we can help you support it, we can help you solve it, but we can't be responsible for them. If you decide to use 3rd party components, you are fully responsible for them and we will ask you to remove them when troubleshooting the system in full. Please do not blame us if the system doesn't perform because of the 3rd party component you decided to use. We thought this is something obvious and most customers fully understand that, but apparently we have to mention it.

Again, do not get us wrong, we will still support and help to identify the problem, but we can't be blamed for it. Thank you for your understanding.

Hi, understand that Fresca Distruptor stage 1 and 2 cartridge can be wash to prolong the lifespan or when it's clogged. How about Aquaphor Crystal Eco cartridge? Can we do the same thing to Aquaphor Crystal Eco cartridge?
Thanks

No, you can't. They are enclosed cartridges and all 3 are carbon, so require change once per year.

Hi Hestati,

A few questions here, is there any significant differences between Disruptor & Lite system.

As i read through one of your post in 2018, there is one - which is removing more contaminated particles (1 micron & 5 micron).

Besides, i would like to know the system is removable/transferable? Because we're in a rented premise, so we may move to other premise once a year or two.

Thanks for your question. There are a lot more differences, not only 5 vs 1 micron. Difference is mainly in the technology of Disruptor, this is why it is able to remove more types of contaminants. Also, in Disruptor, all components that touch water are US/UK made, while Lite uses some Taiwan components.

But yes, both systems are transferable. Please remember though that there is a need to drill a hole in the sink or countertop. Some rented places are not ok with that, so you may need to install countertop first, without drillin, and then, when you move to your place, you can drill for undersink installation.

Thank you for your detailed explanation.

Hhmm.. got it. We will think bout the issue you mentioned here. Thank you for your advices.

Sure. You can also Whatsapp me with you current configuration, we can suggest special countertop version which later can be upgraded to undersink. Thanks!

Do you sell outdoor membrane RO filter?

I am not sure what it is. Industrial RO membrane?

I mean RO membrane filter that is installed outside the house, or is there not available? only UF membrane?

This post has been edited by chonghe: Jan 3 2021, 11:43 PM

Dear friends and customers. I want to apologize for the fact that Disruptor is not available for so long. Our suppliers are working well, we order shipments on time, but we can't account for crazy unprofessional mistakes from one of the best and most reputable logistics companies. We are working to solve this issue, while the shipment is waiting in KLIA. We are hoping for clearance within days. Thank you for your patience and undestanding

Dear customers, we FINALLY got stock. Disruptor is available.

Hi. How much is Fresca Disruptor replacement catridges + delivery in Selangor?

My stage 1 has a tear in it after 3 years of use.

I notice the Lazada is showing 349. But in the 1st post is 300.

How do I buy using the 300 offer for Lowyat members. Thx

This post has been edited by WhitE LighteR: Apr 8 2021, 06:52 PM