QUOTE(bcombat @ Apr 17 2018, 08:14 PM)
Actually uber app also not so perfect all the times....
being pick up uber rider who put wrong pick up location multiple times. They also never double check the pick up point shown in their rider app, just rely on the auto detected pick up address in app...later when driver pick up at wrong place, blame uber driver pulak for delay pulak.
That's normally because their phone sucks or they are in an area with bad GPS signal. It's not Grab or Uber's responsibility to ensure their users only use good phones. They can't enforce that anyway.
Go try the Grab rider app yourself.
If it's a famous mall or something, the Grab app usually works well. Can even auto pin which entrance you are at.
But if you are in a more ulu area, the auto pin doesn't drop on your GPS location. I suspect Grab is trying to be a smart alec. Instead of dropping the pin on your GPS location, they want to "help" you by dropping the pin on a known location in their app. So the auto pin will drop on the nearest known pick up point in their database. Then end up both riders and drivers susah.
Of course, new Grab riders like TS will kena. Because there's no tutorial video for riders.
Anyway, I never argued that Uber's app is perfect. So I malas want to reply already. It's just that, compared to other "got quality" apps, Grab is lacking. Not just compared with Uber, compared with Foursquare, compared with Waze or Google Maps, the Grab app just doesn't like to drop its pin on the user's exact location. Unless, like I said, you are in a famous mall la (and using a good phone and have good GPS signal, and so and so forth).
This post has been edited by JohnL77: Apr 17 2018, 10:25 PM 
Apr 16 2018, 05:05 PM
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