if u find bad drivers, please do go complaint

and i think many drivers dont like their job and its normal, but i think most of them still will send the riders safety to the destination

in general, same like most ppl in malaysia are not happy with their current job, so all need to quit ?

This post has been edited by forever1979: Apr 14 2018, 05:21 PM

solved

This post has been edited by LonelyHart16: Jul 26 2024, 10:16 AM

probably uber fanboy get butthurt when uber lost

solved

This post has been edited by LonelyHart16: Jul 26 2024, 10:16 AM

There is one moment one rider complain to Grab saying he want Vios/City to airport willing to pay extra, immediately grab response with Grabcar Plus.

But this issue has been there 1 year since i join, it could be longer, so it must be sibeh hard to tackle this simple issue.

Personally think live call is bad, it will disrupt driver attention on the road.

Lmao...

Grab's issues forever cannot solve wan... Because they don't want to rebuild their app from scratch. Their fucking app is the same app since MyTeksi days. Especially the Driver app. I remember years ago I use MyTeksi, the driver's app screen looks exactly the same as it is now, except for a few changes recently where they copied Uber's UI.

Crab's app cause headaches for both drivers and riders.


Come on la, why all u drivers kecam TS? She already said this is her first time using Grab lo... How she know the Grab app is so shit compared to Uber?

All tech companies are working to improve their tech to improve things for people. But Grab is like terbalik. Have to always call driver to give them directions to pick up location? Then what is the app for? Just like in the old days call the taxi company and tell them pick up location. Come on la...

This post has been edited by JohnL77: Apr 15 2018, 01:25 AM

solved

This post has been edited by LonelyHart16: Jul 26 2024, 10:16 AM

please tell me when did i mention i treat rider badly ?

i mention my job is to send them to destination safety, thats it, nothing else.

yes, i mentioned dislike the job, so what ?

i just doing part time. my rating is 4.94.(over 2K rated me) but i dont really give a fuck on the rating. because i know what am i doing.

most of the rider, 80% are okay, only 20% riders give me headache and some even spoils my days

i dont want to continue discuss with you , as i am a driver and also rider so i can comment like

if u want to have a further argument with me or clearer picture, please you become a part timer drivers, then u come back to us for more discussion.

please dont get me wrong, if u have encounter bad drivers, please do complaint to crapcar. really, we need to kick off those bad apples

many times riders threaten to complain me, like i don't wait for them for more than 5 mins, they always do this, but i dont give a fuck... i know what am i doing..

Change job if u don't like it or unfit for it. Don't stay on to undeliberately spoil the reputation of the job provider.

hahahaha but still kena cancel knn because those basterds want alza carrying 6 pax

should have just taken out alza/exora from PLUS and put back in the premium class...really spoil market only

extra RM5 from normal fare 2 carry extra 2 pax in small car is just not freaking worthwhile...pecah my springs only

i kena before even in airport wanted 6 pax hahahaha i accept then they cancel RM40 lost just like that

Hahaha, gotta be former Uber riders!

actually with Uber app (rider/driver) also have exactly same problem. If you're in middle of no-where, and no landmark to tag, then we understand u just allow the app to locate u.
but if you have a landmark, why not just type in the location instead? keying in Hotel XXX is much much much better than allowing the gps to tag u as 1208 Jalan Tun Abdul Razak.
even the most noob drivers would know how to find a hotel/building instead of searching for lot/unit number.
experience driver would know from heart where the hotel/building is instead of relying solely on waze/maps to direct them to 1208 Jalan whatever.
even tho gps manage to locate u accurately, it still doesn't hurt to send a msg/note that spell clearly your location.
it makes life easier for both riders & drivers.

if u've not driven before, u won't understand the frustration drivers get when riders simply pick a location.

last friday, this lady selected wrong PUP...she's at Jalan Brunei but somehow selected Jalan Brunei Utara as the PUP. some more have the bloody nerve to tell me "i tot i tag clearly on the request i'm at Jalan Brunei"
bcos of that, i had to make u-turn and wasted 5 more mins to pick her and she had to wait another 5 mins when we can both be on the way 5 mins ago.
as a fellow grabber pointed, 1 rider 5 mins wasted. 10 rider 50 mins wasted. 50 mins can means RM50-60 income wasted.

agreed. we use the same phone to pick up request, navigation. if driving to unfamiliar location, relying on waze, suddenly call comes in, we lose direction immediately.

back in early uber days, i was on a job somewhere in Selayang. I have no idea where i am, only relying on waze. nxt ping comes in and the next rider called immediately "where are you? how soon can u get here?" i politely told him "as u should be able to see, i'm still completing my current job, and will get to you once i drop him off" and he immediately goes "in that case i will cancel" and he did. but he requested again and again his ping comes to me. again he called me!! asking the same questions!! only this time he accept i AM the closest driver and he's got no choice but to wait.

on the side note, a difference between uber & grab app. on B2B job, uber will hide itself in background after you accepted the B2B request whereas grab will instead push waze into background and bring up its own screen. i just feel its a little hazardous since we're driving and navigating. after hitting "accept job" still have to press few more times to bring waze back.

Crapcar app should list in the pop up screen- wrong pick up location as one of the reason for cancellation. And this cancellation doesn't increase driver cancellation rate.

Tak kan we have to search rider like treasure hunts when the fault is on rider or app side.

I have been using Uber and Grab quite often, and most of the time I prefer to type in the building name / street name in the address bar, coz the GPS pin is forever inaccurate...

Oh and that "Notes to driver" section, very handy.
Will put in some notes there when the pick-up point is confusing / takut driver can't notice me.

Veteran rider like u sure know how grab works, appreciate your effort

Actually for each shopping mall Grab will put entrance with notable shop, if still unable to identify and tag wrongly, he/she should go buy spectacle and read carefully.

Hahaha, however some building with multiple entrance / pick up point is confusing to first timer.
Example Menara Citibank, luckily both entrance are just next to each other.

Just hope Grab can update more popular locations so riders can choose the correct pick-up/drop-off points easily.

why do you still do something you hate?

if you use a lousy phone without latest gps receiving, don't blame the driver/rider not able to find you.

you give people not accurate locations, you expect them to find you?

check your phone specs, do you have these? Galileo, Beidou, GLONASS

This post has been edited by lowya: Apr 16 2018, 12:42 PM

There is a tutorial for Grab Driver App on how to use the app.

Apparently, there is no tutorial for the Grab app.

Many customers who have some weird pick up location complained "I don't know how to change the pin drop"

This post has been edited by Fanvil1534: Apr 16 2018, 04:56 PM