The Melaka/Dataran Pahlawan branch seems nice- they only get the stocks from LYP, so LYP price and better staffers.


Maybe it's a rotten apple spot. Bad bad, considering that's their biggest branch IIRC.

come on... you guys know why they all got stone face?

because one of my brother's friend who worked there as part timer, say that they received so many complain and criticism everyday, they become so hostile to most of the customers as they think the customers got hidden agenda towards them. This is what i've heard la...

One time, I almost wanted to call the police when they refuse to honor my warranty... shit..hate to bring that up..

Hahaha nice to know all these stuff.. for me i stopped going to LYP only if i have something specific to buy then i will go (whatever that ALLit Digital Mall don't have).

For me my fav shops is ALLit... coz i got friends there of koz. TH ah... at digital mall also abit quite the same lah... no comments for TH for now. but is good for us consumers to discuss these. i think all sellers in LYP got problem with their faces macam marah je selalu and macam those guys selling at petaling street... SCARY

a lot of them working more than 8 hours a day but being paid a little only.

i find out TM stuff was cheaper than other
so why i wanna mess with my money
customer just want cheap stuff
TM for me is above average

fark lar....if see this thread earlier wont buy from them anymore!!!! yalar
agree totally their staff really sucks shit ....all put up a cock face lol

last month when my fren and i go to buy felxible keyboard from tm, there is avery polite & kind tm staff follow us to assist us to the exact & give sum very useful help too, but forget to get his name. tis case let me know even if 1 apple is spoilt in 1 bracket, doesnt mean tat all apples r spoilt too.

Woahh... So many bad experience with Thundermatch oo...

I recall some of the forumers saying about outdated knowlegde of the staff. Well, i've experienced it. Although it is not as severe or terrible as the others may have experienced. Here's how it goes:

Last friday, i went around LYP to search 4 best price quote 4 my 1st (yup, 1st) rig. then i went to TM, i talked to this sales person named Zaid (that's what on his nametag). He was quite nice actually, not being rude at all. Except for his "frozen" look, call it stoneface, if u will. I requested for a cheap mobo that can support sli. He did the right job though, selecting asus p5-n... something... (Pls correct me on that). But then he asked me

"Nak graphic card ATI ke NVIDIA?"

EHH??? I oledi told i want mobo with sli maa.. y ask want ati or nvidia?

so i said to him,

"Eh, saya nak SLI, of cos la nvidia"

he replied,

"eh, betul jugak eh.."

After that, everything went well, and he gave me a price quote that was quite ok.

I am not able to give any bad remarks abt TM now (not that i wanted to), i haven't received such bad treatment yet. And maybe zaid learned sumthing new tat day, so HOPEFULLY he won't repeat the same embarassing mistake.

All's well that ends well!

"branch manager should be the 1 controlling the coupons" thats what i was saying 10000bc ago when dealing with this kind of promo(but sometimes i do think they already intend to own ppl in the 1st place to be honest dont you think so?)

Yea, sunway one closed, found out 2 days ago :S
Went to Subang Parade one.

If i buy cpu(twr only) how to check? Ordered one from the subang parade branch.
Sori for off topic sikit to the subang branch. Suddenly a tad worried.

Indeed, Thundermatch staff is terrible. I just went there and bought quite a number of item from the shop, while choosing and looking at what I wanted, everything went out well until the time I had to pay.

The cashier is really rude because she was the only one working and I bought quite a number of items, she was so frustrated to key in my item cause I requested that one of the item I bought hav discount if I bought two of it which was told by one of their staff. When I told the cashier, she showed me stupid faces cause that price did not appear in the cashier screen. Then she shouted out saying who gave such a rate for the price, but who knows, that price was given few days ago when I went there but didnt manage to buy the product because they were closing at 9pm. There's another staff which was good enough went into the office to check the price but he didnt manage to get the right code and he was also scolded by her! LOL, cant she be a bit polite to her own colleague.

Due to my long wait and I was in a hurry, I gave up on taking that price and say that I'll take the original price. She started to speak rudely due to the long queue. But finally some guy from the office came out and key in some codes, he manage to give me the price I mention. The cashier's name is ALIZ NATASYA and I dont understand why she should speak rudely to her customer, I was just trying to buy my things, pay and leave.

As for my opinion, the shop was quite good and they do sell a lot of things and make us easy to choose the things we want in one shop without walking around the whole low yat just to buy a few items. It's like all in one in the shop. But too bad, their staff is crappy.

I thought I was the only one treated like crap in that shop until I saw this forum topic. I guess it's common that the thunder match ppl misuse their authorities.

Is the shop u mentioned is the LYP branch or subang one?

Just got my pc from thundermatch SUBANG PARADE one.
would i be off topic if i posted a post about it here? Dowan kena ban or anything. Didnt c any thundermatch SP thread.

thundermatch locker got listed said the coin is refundable but after my fren put inside the coin later on, he cant get it back at all.
tipu saja thundermatch.

aiyo sux la tundermatch the name aslo worst than s*** better call TIPUMalaysia!

finaly, i found this post.
i have a story 2 share wit all of the forum.lowyet.net user, which related wit the thunder match.
for the previous pc fair, my fren were invited my one of his fren to work as part time in the pc fair.
selling pda is thier main job over there. and the company was our lovely thunder match, lowyat lvl4.

In the traning for the pc fair, my fren was told that the salary is rm90 per day, and the commision is rm5 per pda, and if who hit the target of 10 pdas, they will change the commision from rm5 to rm10 each pda.

These was attractive.

Reach the day which is my fren going to collect the basic salary. They reach the thunder match which located at lowyat lvl 4, and the person incharge just pay them rm60, and the reason is rm90 is the salary which included wit commsion type. IF, is 1 person listen wrongly is tat person mistake,but we have 4 frens over there, and is that thunder match guy dind't present wel, they even didnt mention rm90 is included wit the commmsion.

ok, this time cheated ady, we dont mind. We still got commision.

The worst part reached.
2day my fren going the same place to collect the commsion, oh gosh...
all of the commsion being cut roughly 50%.
original rm60 commsion being cut till rm27.5
original rm240 commsion being cut till rm110

The reason: "some of the pdas were sold with losses, so those pdas are not calculate included as commisionable."
..... OMG =.= u even didnt told us u have this kind of policy... and even u are selling in losses, is non of our business. you have promised us wit the paid in the traning tat time, and now u are giv us this kind of paid, with worse reason.

Its these cheating?

my fren told me that thunder match is count as a large company at first, and i dont believe him. i decide to search this company with google, until i c this post in google at the first result page.

dissapointed wit this shop...

wow...never tot TM this sucks....feel sori to u TS and others that been abused by TM...will stop going to thier shop...will let my friend know abt they little scam too..

thanks TS for the revealing

hmm.. currently dealing rma with thundermatch,

my faulty lcd, send it to thundermatch digital mall, the staff said ok, we will try my best.
then after waiting about a month, they call me said the lcd is back, can take it oredi.

the staff said actually the lcd was never repaired, because their technical support at lowyat said the lcd is ok, no problem at all.

i fell bad about this, then ask them to check it again. after checking, the lcd still in faulty condition, so they need to send it back to lowyat, and tell me to wait for another 2 weeks(end next week). he said we cannot give u back with faulty condition.

lets see what happen then. this proved that their technical support is not quiet good in dealing with faulty monitor. as long as the lcd can show image, then its ok la, not faulty.

if ur staff at lowyat read this and got faulty monitor returned from digital mall pj, then i suggest u test it using dpt(dead pixel tester) software to see what the problem really is. hopefully u all can get it repaired/change new the lcd on time.

mind telling wat faulty ur lcd facing actually?

http://forum.lowyat.net/index.php?showtopi...=samsung+943bwx

its like got water trap inside. no problem with the power, just the image displayed is not nice.