hmm.. currently dealing rma with thundermatch,

my faulty lcd, send it to thundermatch digital mall, the staff said ok, we will try my best.
then after waiting about a month, they call me said the lcd is back, can take it oredi.

the staff said actually the lcd was never repaired, because their technical support at lowyat said the lcd is ok, no problem at all.

i fell bad about this, then ask them to check it again. after checking, the lcd still in faulty condition, so they need to send it back to lowyat, and tell me to wait for another 2 weeks(end next week). he said we cannot give u back with faulty condition.

lets see what happen then. this proved that their technical support is not quiet good in dealing with faulty monitor. as long as the lcd can show image, then its ok la, not faulty.

if ur staff at lowyat read this and got faulty monitor returned from digital mall pj, then i suggest u test it using dpt(dead pixel tester) software to see what the problem really is. hopefully u all can get it repaired/change new the lcd on time.

http://forum.lowyat.net/index.php?showtopi...=samsung+943bwx

its like got water trap inside. no problem with the power, just the image displayed is not nice.

r u sure that bodyguard from thundermatch? i didnt see any there, only all-it got that kind of bodyguard.

bad rma service. last ramadhan i send faulty monitor, till now still no news.