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Unifi Official TM UniFi High Speed Broadband Thread V33, Enjoy Your UniFi

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XeactorZ
post Apr 3 2018, 09:57 PM

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just wondering does anybody getting IP address start from 42.xx.xx.xx this few days??
surf Twitter also lag doh.gif
XeactorZ
post Apr 3 2018, 10:08 PM

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QUOTE(soonwai @ Apr 3 2018, 10:07 PM)
Not yet. 42.x.x.x maybe Webe’s address space. What’s the 2nd number?
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currently is using 42.190.xx.xx
I do ask Unifi Support in Twitter to ask them to reset my port, but no reply at all doh.gif
XeactorZ
post Jun 16 2018, 02:05 AM

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QUOTE(soonwai @ Jun 16 2018, 02:00 AM)
Confirm that. Google still cannot.
1.1.1.1 seems to be ok now.
1.9.1.9 too
Didn't check OpenDNS.

Spain vs Portugal kick-off!
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using cloudfare dns (1.1.1.1 & 1.0.0.1)
some website end with .my still unable to access
such as lazada.com.my and google.com.my laugh.gif
XeactorZ
post Jun 16 2018, 02:21 AM

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QUOTE(soonwai @ Jun 16 2018, 02:08 AM)
Yeah, you're right. Just tried with 11street.my, 1.1.1.1 still cannot.
Wonder what is going on?

I mean did you change to OpenDNS? All OK with that?
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OpenDNS are working, cloudflare and google DNS not working laugh.gif
XeactorZ
post Jul 3 2018, 08:56 PM

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just signed up RM 139 for 30mbps last year November
guess will free upgrade to 50mbps since don't have 60mbps package laugh.gif
XeactorZ
post Jul 3 2018, 11:21 PM

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QUOTE(chocobo7779 @ Jul 3 2018, 10:40 PM)
BTW for those who wanted an internet only plan - SoyaCincau reports that the RM99 UniFi 30 plan will be Internet-only, but you may need to purchase your own router for that icon_idea.gif

https://www.soyacincau.com/2018/07/03/tm-ne...wireless-turbo/
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lol who care the router that provided by TM whistling.gif
most important can save some cost, my hypptv has been collecting dust since day 1 I use Unifi whistling.gif
XeactorZ
post Jul 10 2018, 09:49 PM

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surf Twitter very slow
won't even load any picture at all
ip start from 42.xxx doh.gif
XeactorZ
post Jul 10 2018, 10:27 PM

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QUOTE(SilentVampire @ Jul 10 2018, 10:02 PM)
What router are you using? You sure no one else is using your bandwidth? Mine is good, IP 115.x.x.x.
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after restart the modem is okay already
using tp link wdr4300,right now no one using only my phone and my laptop connected to the router
few months back I do get IP address start from 115 or 175
but since April or May onwards I keep on getting IP address start from either 42 or 47
XeactorZ
post Jul 10 2018, 10:52 PM

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QUOTE(afroboy @ Jul 10 2018, 10:44 PM)
I changed my ip to 115, twitch is still lagging above 480p.
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how you change the IP address?
spam restart modem?
XeactorZ
post Jul 10 2018, 11:16 PM

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QUOTE(soonwai @ Jul 10 2018, 11:09 PM)
What router and firmware?

If you're using custom firmware, can write a script to do it.

Or if using Mikrotik, you can use my script here:
[Script] Dial PPPoE until a Certain IP Range is Obtained
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router: tp link wdr4300, stock firmware

just complaint to TM, if I want them to come and visit my house to check any issue need RM 50 per visit
if need to change equipment, either I renew the contract or buy the equipment from them
I told them I just renew my contract last year November as I subscribed bonanza package, they told me warranty didn't renew doh.gif

so far Twitter is okay, Twitch is lag, but luckily I didn't watch Twitch a lot laugh.gif

This post has been edited by XeactorZ: Jul 10 2018, 11:17 PM
XeactorZ
post Jul 11 2018, 09:20 AM

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QUOTE(soonwai @ Jul 10 2018, 11:30 PM)
Yeah, those 42 and 47 IP address seems to be very problematic. A lot of people have problem with it. Don't really know why. Make sure you send a report to TM every time you face this problem. If you don't tell them, they won't know also. Best way is to email as that should create a ticket in their system automatically. One or two report, they might wave it off as an isolated case or put the blame on your router. So the more reports the better.
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can I have their email so I can send them the report?
Previously I did a livechat with them, the staff mentioned that TM always got different IP address for different area doh.gif

QUOTE(SilentVampire @ Jul 11 2018, 07:38 AM)
No problems here though, might be a router issue?
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don't think is router issue, few days ago still working fine
but yesterday onwards Twitter took awhile to load the images, while Twitch is lag
other is fine, even can watch YouTube in 4k laugh.gif
XeactorZ
post Jul 11 2018, 09:41 PM

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QUOTE(Max @ Jul 11 2018, 08:23 PM)
Me also got this ip range.. already spam reboot modem router..
Seems internet also slow..
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yea already give up
when I try to submit a report at unifi website, it ask me to live chat doh.gif
XeactorZ
post Jul 11 2018, 10:13 PM

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QUOTE(Ebony & Ivory @ Jul 11 2018, 09:55 PM)
yup,

image in twitter and several international website cannot even load properly, give me 1Gbps also no use if like this doh.gif

they better fix this issue before roll out the "turbo plan", it always happen during peak time at night.
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meanwhile TM livechat staff saying no issue on international website
and if I ask them to come to my house, still want to charge me RM 50 per visit to check if there is any faulty equipment doh.gif
XeactorZ
post Jul 11 2018, 10:27 PM

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QUOTE(go626201 @ Jul 11 2018, 10:17 PM)
Eveytime like that,TM support staff always say not their problem,normally submit report 10 time got 9 time will say your problem,and only 1 time they will try to find the source problem and solution.
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then how to ask TM staff help us reset the port until we get IP address that start from 175.xx ??

QUOTE(Ebony & Ivory @ Jul 11 2018, 10:22 PM)
i think it is only affected certain ip range.

i am on ip 42.xxx

local site no issue, only international.
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same also on IP address start from 42.xxx
no matter how I restart the mode still getting 42.xxx doh.gif
XeactorZ
post Jul 12 2018, 12:12 PM

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QUOTE(prettyhunnyeo @ Jul 12 2018, 01:23 AM)
tell them that it is confirm their fault. And show proof to them that international like singapore freaking slow + malaysian website nothing wrong. When livechat over give them 0 and type issue not fix. Next day they gonna call u and ask u to give them the website link for them to fix.
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how show proof? by taking screenshot?
guess tonight I make a livechat with them to ask them reset the port for me, then put the star to 0 and type issue not fixed brows.gif
but can I know website link you mean to give them to fix?
so far I experience international site like Twitch totally not good, Twitter sometimes is fine, Facebook, Instagram and YouTube no issue
XeactorZ
post Jul 12 2018, 02:51 PM

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QUOTE(prettyhunnyeo @ Jul 12 2018, 01:26 PM)
i give them the twitch website link and then i show them my ping to singapore or anywhere that u are having issues with.
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I see, will try tonight then

but I wondering they will change the BTU for us or not hmm.gif
as I am using the black BTU model, which is this one
because if I am not mistaken this model cannot support up to 100mbps and above laugh.gif

user posted image
XeactorZ
post Jul 12 2018, 03:10 PM

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QUOTE(OKLY @ Jul 12 2018, 02:52 PM)
Most likely a "disclaimer" due to those on VDSL will not be able to enjoy this upgrade in speed.
Yes equipments have to be replaced with newer ones that have gigabit LAN port.
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I see, as it roll out the upgrade by stage
Hence if I am upgraded, I also need to request TM come my house change the equipment laugh.gif

QUOTE(yushin @ Jul 12 2018, 03:00 PM)
Aiya, I'm using this ONU too.
Its like 7 years old already...

Just wondering, Can I use GPON SFP on my router instead of TM's ONU?  hmm.gif
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change together laugh.gif

QUOTE(Bombgen @ Jul 12 2018, 03:01 PM)
Those that pay the recent RM139 promo eligible?
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why not
as they mentioned to all current unifi subscriber
XeactorZ
post Jul 12 2018, 04:26 PM

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hope my wdr4300 able to support 300mbps laugh.gif

XeactorZ
post Jul 12 2018, 07:08 PM

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after 2 days of complaint finally I am able to watch Twitch stream without any lag icon_rolleyes.gif
XeactorZ
post Jul 12 2018, 11:03 PM

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QUOTE(frozenslayer @ Jul 12 2018, 08:50 PM)
is the line still screwed? Overwatch massive ping and twitch keeps buffering
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yes has been few days ago doh.gif

QUOTE(SilentVampire @ Jul 12 2018, 10:45 PM)
Nope, 2.4GHz can’t reach to that speed, on any router. The number you see is combined for both 2.4GHz and 5GHz, up to 300Mbps for 2.4GHz and up to 867Mbps for 5GHz. Read the product page here: https://www.asus.com/my/Networking/RT-AC1200G-plus/

If you are on LAN, then it is possible. But, on WiFi, you can forget it. Would recommend you get at least, the Asus RT-AC1300UHP.
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but for Asus RT-AC1300UHP, it showing 400+867 Mbps
but on data rate, showing 802.11ac up to 150 Mbps?

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