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TSpurple_rain2011
post Mar 2 2018, 09:14 PM, updated 8y ago

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Hi all,

Need some advice here. i think this is a common problem but as this has never happened to me before so i would appreciate some guidance as a landlord. I have been chasing my tenant to pay their rent every month and now they have not paid the rent for 2 months. i have decided to lock them out of their apartment until they pay the outstanding amount as they have also incurred considerable damage to my house. my agent is being unresponsive to this situation now and i am left to handle this problem on my own. Anyone else faced the same issue or can help to advise what i need to do next?

thank you.
acbc
post Mar 2 2018, 09:16 PM

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Utilities registered under whose name? If yours, terminate both.
TSpurple_rain2011
post Mar 2 2018, 09:19 PM

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QUOTE(acbc @ Mar 2 2018, 09:16 PM)
Utilities registered under whose name? If yours, terminate both.
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under landlord's name. am i allowed to lock out the tenant? because i am worried they will run away without paying the outstanding rent
lucaswjk
post Mar 2 2018, 09:20 PM

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if condo even better, can ask management to disable the access card... parking also
TSpurple_rain2011
post Mar 2 2018, 09:22 PM

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QUOTE(lucaswjk @ Mar 2 2018, 09:20 PM)
if condo even better, can ask management to disable the access card... parking also
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yes it is a condo. i will disable their access card. how do i ensure they pay up?
TSpurple_rain2011
post Mar 2 2018, 09:23 PM

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what is the role of the agent here? i am trying to reach my agent many times but to no avail.
matrix88
post Mar 2 2018, 09:25 PM

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how many months have they not paid up?
any tenancy agreement?
acbc
post Mar 2 2018, 09:35 PM

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QUOTE(purple_rain2011 @ Mar 2 2018, 09:19 PM)
under landlord's name. am i allowed to lock out the tenant? because i am worried they will run away without paying the outstanding rent
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U can't lock the tenant inside. It will be kidnapping. Cops can arrest both agent and owner.
TSpurple_rain2011
post Mar 2 2018, 09:55 PM

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QUOTE(acbc @ Mar 2 2018, 09:35 PM)
U can't lock the tenant inside. It will be kidnapping. Cops can arrest both agent and owner.
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No the tenants are currently not in
There is a tenancy agreement
lucaswjk
post Mar 2 2018, 10:06 PM

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msia tenancy agreement didn't protect owner.

my advise, kick tenant out, burn the rental... use the deposit to recover.

rather than waste money to get court order and 6months blank period
Fortezan
post Mar 5 2018, 03:26 PM

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QUOTE(purple_rain2011 @ Mar 2 2018, 09:55 PM)
No the tenants are currently not in
There is a tenancy agreement
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Interesting, while I'm well aware it is illegal to lock tenant in, I have not heard anyone mentioned about the legality of locking tenant out, wonder any lawyer can advise on this?
How did you managed to lock the tenant out? Did you just go in one day when they are not around and change the lock?
Aftermaths
post Mar 5 2018, 03:34 PM

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Work together with Landlord, Management & seek advice from Police officer.

Give verbal warning first, then.........
- Forfeit the deposit.
- Change the lock, put all their belongings out of the house.
(I'm not sure whether it is illegal or not)

This post has been edited by Aftermaths: Mar 5 2018, 03:35 PM
Fortezan
post Mar 5 2018, 03:49 PM

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I'm not a lawyer but I would think it is ok to lock tenant out, as there's no fire or starvation risk as oppose to locking tenant in. After all , it is no different than putting a beggar on the street

This post has been edited by Fortezan: Mar 5 2018, 03:49 PM
life27
post Mar 5 2018, 03:51 PM

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GET ALL your family members go inside the house and sapu them out ..

settle .

but later confirm got a lot rubbish work you need to settle , maybe they purposely spoil something in your house
TSpurple_rain2011
post Mar 6 2018, 08:21 PM

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I also think it is okay to lock the tenant out but honestly why is it so difficult to get protection for landlord? I knew the tenant was not around because i kept chasing them for the rent and always have excuse so i took the opportunity to lock the grill while they are still out. they have left me with no choice but to take extreme action like this. im not sure if the police can help if i have already lock them out but obviously the they have breached the contract and i am just waiting for them to pay up.
DemonKnight
post Mar 7 2018, 12:29 PM

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Can report bank negara so that block his all loan application?
allen84us
post Mar 7 2018, 11:45 PM

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QUOTE(DemonKnight @ Mar 7 2018, 12:29 PM)
Can report bank negara so that block his all loan application?
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U think BNM belongs to your grandfather one?
chichichi
post Oct 25 2018, 12:35 AM

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Hi!

I too had issues with my tenant where he didn’t pay full amount of rent since July. I served him eviction notice and finally he’s out. I made police report as well.

So the utility bills were also not paid and after deducting security deposit, he owes me around rm3500. At first he said he will pay, but now he is calling me a liar, claiming that the rental agreement was for 2 years instead of 1 year and claimed that he have made repairs on the house and have the bills to prove it.

So I have decided to proceed to court under small claims, have to fill up form and then serve the notice to him to come to court for hearing. It is a long process but I’m not sure at the end of it whether I will be able to recover the outstanding.

One thing I learn is to include in the tenancy the right for landlord to cut utilities if rental is in arrears, and not to give face to tenant. Once late forever late and I should have kicked him out at the first month he was late with rent.

Just sharing my case
PrincipaliteY
post Nov 9 2018, 06:32 PM

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QUOTE(chichichi @ Oct 25 2018, 12:35 AM)
Hi!

I too had issues with my tenant where he didn’t pay full amount of rent since July. I served him eviction notice and finally he’s out. I made police report as well.

So the utility bills were also not paid and after deducting security deposit, he owes me around rm3500. At first he said he will pay, but now he is calling me a liar, claiming that the rental agreement was for 2 years instead of 1 year and claimed that he have made repairs on the house and have the bills to prove it.

So I have decided to proceed to court under small claims, have to fill up form and then serve the notice to him to come to court for hearing. It is a long process but I’m not sure at the end of it whether I will be able to recover the outstanding.

One thing I learn is to include in the tenancy the right for landlord to cut utilities if rental is in arrears, and not to give face to tenant. Once late forever late and I should have kicked him out at the first month he was late with rent.

Just sharing my case
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hi, i would like to know for small claims procedure, is it u must know the contact/address of the tenant to hand them the court letter?
since he has evicted, how do u manage to contact them?
chichichi
post Nov 9 2018, 08:42 PM

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QUOTE(PrincipaliteY @ Nov 9 2018, 06:32 PM)
hi, i would like to know for small claims procedure, is it u must know the contact/address of the tenant to hand them the court letter?
since he has evicted, how do u manage to contact them?
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We were quite lucky because we manage to find out his new address. I guess another way during getting of tenants, need to find out where they work or get a contact if someone not living with them as emergency contact.
cnb88
post Nov 27 2018, 03:21 PM

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as u are the owner firstly just go management office to disable all the access card and carpark access tell the management if tenant come to check about access card just inform to owner..if still same just bring the tenancy agreement to make polis report
xXwasabiXx
post May 25 2019, 02:34 PM

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i had an issue with late rental by tenant. but the issue is agreement is with this Person A, which no longer stay there. But currently staying & rental payee are Person B, nigerian boyfren to person A.

what can i do?
hanhanhan
post May 25 2019, 07:29 PM

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QUOTE(xXwasabiXx @ May 25 2019, 02:34 PM)
i had an issue with late rental by tenant. but the issue is agreement is with this Person A, which no longer stay there. But currently staying & rental payee are Person B, nigerian boyfren to person A.

what can i do?
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demand/sue whoever you entered into the agreement with.
real55555
post May 28 2019, 04:10 PM

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QUOTE(purple_rain2011 @ Mar 6 2018, 08:21 PM)
I also think it is okay to lock the tenant out but honestly why is it so difficult to get protection for landlord? I knew the tenant was not around because i kept chasing them for the rent and always have excuse so i took the opportunity to lock the grill while they are still out. they have left me with no choice but to take extreme action like this. im not sure if the police can help if i have already lock them out but obviously the they have breached the contract and i am just waiting for them to pay up.
*
No it is illegal to lock the tenant in or out because you have entered into a tenancy agreement with him that means he has the right of entry and usage of your property as per stipulated in the tenancy agreement. Whether he miss his rental payment is not the issue here. Unfortunately in cases like this you have to go by the procedure by sending him letters requesting him to pay up, letter to terminate the tenancy, and if he still doesn't entertain, make a police report and then find a lawyer to seek court order to enter the property. The court bailiff will enter together as well as a valuer if there are valuable belongings inside that you can auction off to recover whatever that he is owing to you.

Most likely is that you will incur more losses as there won't be a lot of valuable things from a tenant who cannot even pay the rental but this is how it is.

Or you can report to police and talk to them see if they can talk to the tenant, ask them to leave after you've terminated the tenancy. Sometimes the same word delivered by police can be a lot more powerful than the same word delivered by yourself. Then afterwards show some gratuity to the police officer that helped you, i think you know what to do.
XeonZ
post Jun 25 2019, 09:56 AM

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it is illegal to lock the unit.
what we can do is to give notice and lodge police report and take court order to let them leave.

But they will leave alot of mess to us as well.. unpaid utilities bills etc.
Ceci Chan P
post Jul 3 2019, 09:56 PM

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I will suggest you read your Tenancy Agreement to find out whether there is any clause regarding Tenant's default, and what can the Landlord do in the event that the Tenant fails to pay the rental promptly.

But usually, the process is letter of demand (to settle outstanding) > termination letter (request to move out) > police report > find a lawyer to file court suit

You may find a police or a lawyer to assist you in this situation, but u cant terminate the water/electricity, or lock the tenant in or out, it is illegal.
Ceci Chan P
post Jul 6 2019, 03:30 PM

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QUOTE(Kuan Lee @ Jul 4 2019, 02:48 PM)
Hi Purple Rain & all,

I"m facing the same issue. My tenant hasn't been paying for the past 4 months. They are not answering my calls. Hope to get some advise on what is the right of a landlord or what action can i take towards my tenant?
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Is there any Tenancy Agreement? Read the Tenancy Agreement first, to find out are there any terms protect you as a Landlord.

You can send a Letter of Demand to the Tenant to their correspondence address stated in the Tenancy Agreement - demand your rental and take legal proceeding against them if they fail to do so.
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post Jul 15 2019, 11:21 AM

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I deal directly with the tenant and now my tenant suddenly tell me that our Tenancy Agreement was not updated as its started 1 year term 1+1 but expired in 2018. Suddenly tenant wants to leave next month, instead of serving any notice. Then ask for me to return 2 months rental and half month utility deposit. Is this legal? Is it my fault because I didn't update the Tenancy Agreement?
quintesson
post Jul 23 2019, 12:24 AM

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tumpang, if landlord provide semi furnish who is responsible for the electrical appliances maintenance cost and repair if breakdown?
in cases like this is there any responsibilities from the agent to help chase the tenant or once rented out the agent is wash hand?
csbong87
post Jul 27 2019, 09:20 PM

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QUOTE(purple_rain2011 @ Mar 2 2018, 09:14 PM)
Hi all,

Need some advice here. i think this is a common problem but as this has never happened to me before so i would appreciate some guidance as a landlord. I have been chasing my tenant to pay their rent every month and now they have not paid the rent for 2 months. i have decided to lock them out of their apartment until they pay the outstanding amount as they have also incurred considerable damage to my house. my agent is being unresponsive to this situation now and i am left to handle this problem on my own. Anyone else faced the same issue or can help to advise what i need to do next?

thank you.
*
Got do Tenancy Agreements ?
straw
post Oct 17 2019, 02:43 PM

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My tenant no pay rent for 2 months. Outstanding tnb bill about rm2k. Now sent us whatsapp message said she moved out already no stuff inside, can go in....?

...........
Got 1 agent share his story, landlord to nice to tenant. Tenant also look very nice at beginning. Now the tenant want sue the landlord cos move out tenant things. They own landlord oustanding about RM15K = 10months rent. Why so much coz they every time give excuse balik kg. Not in the house. Give alot reason. After that, they no reply landlord text for a month. So landlord thought no body, then go in and found new tenant. Today new tenant moved in. The next day they sudden came out said landlord steal their things. So both make police report and wait.

This post has been edited by straw: Oct 17 2019, 02:59 PM
TrustULoveU
post Mar 8 2020, 03:05 PM

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QUOTE(straw @ Oct 17 2019, 03:43 PM)
My tenant no pay rent for 2 months. Outstanding tnb bill about rm2k. Now sent us whatsapp message said she moved out already no stuff inside, can go in....?

...........
Got 1 agent share his story, landlord to nice to tenant. Tenant also look very nice at beginning. Now the tenant want sue the landlord cos move out tenant things. They own landlord oustanding about RM15K = 10months rent. Why so much coz they every time give excuse balik kg. Not in the house. Give alot reason. After that, they no reply landlord text for a month. So landlord thought no body, then go in and found new tenant. Today new tenant moved in. The next day they sudden came out said landlord steal their things. So both make police report and wait.
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so what happened in the end?
maggi
post Oct 29 2021, 03:34 PM

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QUOTE(real55555 @ May 28 2019, 04:10 PM)
No it is illegal to lock the tenant in or out because you have entered into a tenancy agreement with him that means he has the right of entry and usage of your property as per stipulated in the tenancy agreement. Whether he miss his rental payment is not the issue here. Unfortunately in cases like this you have to go by the procedure by sending him letters requesting him to pay up, letter to terminate the tenancy, and if he still doesn't entertain, make a police report and then find a lawyer to seek court order to enter the property. The court bailiff will enter together as well as a valuer if there are valuable belongings inside that you can auction off to recover whatever that he is owing to you.

Most likely is that you will incur more losses as there won't be a lot of valuable things from a tenant who cannot even pay the rental but this is how it is.

Or you can report to police and talk to them see if they can talk to the tenant, ask them to leave after you've terminated the tenancy. Sometimes the same word delivered by police can be a lot more powerful than the same word delivered by yourself. Then afterwards show some gratuity to the police officer that helped you, i think you know what to do.
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i wanna ask if in such situation , tenant did not signed receipt of the demand letter or termination letter as acknowledgement ? how can we prove we had presented or contacted them few times before legal action ?
maggi
post Oct 29 2021, 03:38 PM

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QUOTE(cutie_awesome @ Oct 28 2021, 09:33 AM)
Dear all landlords,

If you guys are facing the issue of tenants not paying rent LISTEN TO THIS CAREFULLY.

I am giving PRACTICAL and REALISTIC advice to landlords, based on my own experience in COURT.

Yes, the Law says in the Specific Relief Act 1950 that landlords cannot lock the doors, etc, etc.

Yes, if you watch Judge Judy or other country's courtroom cases, you may be worried that the judge will yell at you and say that you break the law.

Know this, the Specific Relief Act does not lay out the penalty for self-help eviction, unlike other countries where specific laws have been written about the exact amount of compensation for tenants if landlords kick them out.

If you are a landlord in Malaysia and your tenant has been owing rental for some time, this is what you can PRACTICALLY do:

1. deactivate access card/change the front gate lock, etc (make sure you leave some door locks untouched so that the tenant can still move into the house through some other means, this can be your defense in court)

2. DO NOT go into the property, DO NOT steal or touch anything inside. Just lock the door and make the tenant's life miserable.

3. DO NOT perform self-help for commercial tenants, because they can sue for lost income/ expensive damages.

4. ONLY perform this for tenants that you are sure could not afford to pay RM 10k for a lawyer, so that at most, this case will end up at small claims court. Lawyers always give you their perspective from the high court cases, but NOT a single lawyer has ever been to small claims court, so I am here to tell you exactly what will happen if you get sued in small claims court in Malaysia.

IN SMALL CLAIMS COURT, judges are not required to do a judicial review in detail, so they usually will just look at the contract to determine who is right and who is wrong, so make sure you must have a contract that specifically says the tenant has to pay you to rent every month, what deadline, etc.

Even if the tenant were to sue you, what EXACTLY can the tenant claim? Courts do not determine who is right and who is wrong, only who HAS TO PAY.

Even if the landlord is not allowed to perform self-help eviction, there is nothing in the law that says how much compensation/damages the tenant can get as a PENALTY, literally there is ZERO PENALTY for what you do. This is not a crime, it is in the CIVIL law, so even the police cannot arrest you.

On the other hand, you can claim from the judge the amount of owed rental, and the judge WILL award you, because you have the contract, and judges are supposed to decide based on what is in the contract.

So in the end, landlords won't have to pay any damages to the tenant, because the judge could not find any sort of damage that requires you to pay in the contract.

IT IS IMPORTANT THAT LANDLORDS DO NOT TRESPASS, STEAL, TOUCH or ENTER the unit because then, there might be criminal charges and it will be under a separate matter. If landlords are not guilty of any specific crime, just locking the doors will not amount to anything worthy of FINANCIAL damage, so literally, landlords won't have to compensate tenants for anything.

So, if you end up in court, you can still get back your rental. Trust me, it happened. PM me if you don't trust what I say, I have proof of court judgment.

CASE SOLVED
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so can lock or cannot lock ? rclxub.gif
mini orchard
post Oct 29 2021, 04:23 PM

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QUOTE(maggi @ Oct 29 2021, 03:38 PM)
so can lock or cannot lock ?  rclxub.gif
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A tough and experienced landlord wont bother about those things. He will get the tenant evicted.
forever1979
post Nov 1 2021, 10:14 AM

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my uncle also got one low cost apt rented out and recently saying the tenant not paying for months.

so my father asked my advice. i told him either cut the electricity (though its not legal way) or pay off them to move out.. Landlord lass not much choice under such circumstance

sometime its wise to pay them off to move on... these tenant will look for their next victim as they know under the current law, nothing much the landlord can be done.. proceed with court order is waste of time and money unless the rental is very huge...


acbc
post Nov 1 2021, 10:17 AM

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Wanna ask...

If the tenancy agreement has expired long ago and the tenant chose not to renew or move out, is he or she considered trespassing?
DragonReine
post Nov 1 2021, 12:42 PM

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QUOTE(acbc @ Nov 1 2021, 10:17 AM)
Wanna ask...

If the tenancy agreement has expired long ago and the tenant chose not to renew or move out, is he or she considered trespassing?
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If there was a prior agreement, then under Section 7(2) of the Specific Relief Act 1950:

“Where a specific immovable property has been let under a tenancy, and that tenancy is determined or has come to an end, but the occupier continues to remain in occupation of the property or part thereof, the person entitled to the possession of the property shall not enforce his right to recover it against the occupier otherwise than by proceedings in the court.”

Layman term: landlord cannot recover possession of property without a proper court order. Must get a lawyer to help you sue the tenant for arrear rent and ask for a vacant possession order. Only when the court grants the order can you start regaining possession of the property. This action may be taken in order to receive any rents owed, as well as to force the tenant to leave the property.

Before this the landlord must properly serve an eviction notice on the tenant during which time the tenant is instructed to hand over the property and any past due rent. After the notice expires, the landlord must attain a court order for eviction. If granted, the landlord can then take steps to seal the property so that the tenant cannot enter the unit. The landlord can also collect double rent on the tenant if he or she still continues to remain on the property during this time.

Note that this can be contested by the tenant, which can make this a lengthy and costly process.
mini orchard
post Nov 2 2021, 06:34 AM

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QUOTE(acbc @ Nov 1 2021, 10:17 AM)
Wanna ask...

If the tenancy agreement has expired long ago and the tenant chose not to renew or move out, is he or she considered trespassing?
*
Your case is under breach of agreement.

Trespassing is when someone enters a property without permission in the first instant.

This post has been edited by mini orchard: Nov 2 2021, 07:53 AM
mini orchard
post Nov 3 2021, 10:18 AM

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QUOTE(cutie_awesome @ Nov 3 2021, 09:27 AM)
Go to court, register at the counter for a case, then you need to hand over the papers to the tenant directly by hand. You can send by registered post, but sometimes they won't accept it, so it is quite troublesome. Best way is to hand over personally.
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Are you sure you replied correctly ?
KennRicky
post Feb 26 2022, 05:20 PM

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Similar situation here, tenant not paying rent.
After Google then only realized cut electricity / water is illegal one.

Dunno why property law is so protective to tenant but not owner.
The one who made the law think property owner must be so rich?
It is mostly middle income people who struggling to pay back the loan every month.

Really stupid law.
mini orchard
post Feb 26 2022, 05:35 PM

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QUOTE(KennRicky @ Feb 26 2022, 05:20 PM)
Similar situation here, tenant not paying rent.
After Google then only realized cut electricity / water is illegal one.

Dunno why property law is so protective to tenant but not owner.
The one who made the law think property owner must be so rich?
It is mostly middle income people who struggling to pay back the loan every month.

Really stupid law.
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If property investment is straight forward, many would have sit at home to collect rent.

This post has been edited by mini orchard: Feb 26 2022, 05:35 PM
coolest101 P
post Mar 11 2022, 10:59 PM

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QUOTE(quintesson @ Jul 23 2019, 12:24 AM)
tumpang, if landlord provide semi furnish who is responsible for the electrical appliances maintenance cost and repair if breakdown?
in cases like this is there any responsibilities from the agent to help chase the tenant or once rented out the agent is wash hand?
*
Hi. Unfortunately, the landlord who provides (as the provider) has to maintain. For e.g., the fridge's compressor is broken due to time no matter how carefully one person use it will still spoil in time, so landlord has responsibility to fix it either calling a mechanic or fix it DIY.
teslaman
post Mar 11 2022, 11:01 PM

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QUOTE(purple_rain2011 @ Mar 2 2018, 09:14 PM)
Hi all,

Need some advice here. i think this is a common problem but as this has never happened to me before so i would appreciate some guidance as a landlord. I have been chasing my tenant to pay their rent every month and now they have not paid the rent for 2 months. i have decided to lock them out of their apartment until they pay the outstanding amount as they have also incurred considerable damage to my house. my agent is being unresponsive to this situation now and i am left to handle this problem on my own. Anyone else faced the same issue or can help to advise what i need to do next?

thank you.
*
i got few tenants not paying, many months,
1234_4321
post Mar 11 2022, 11:45 PM

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QUOTE(real55555 @ May 28 2019, 04:10 PM)
No it is illegal to lock the tenant in or out because you have entered into a tenancy agreement with him that means he has the right of entry and usage of your property as per stipulated in the tenancy agreement. Whether he miss his rental payment is not the issue here. Unfortunately in cases like this you have to go by the procedure by sending him letters requesting him to pay up, letter to terminate the tenancy, and if he still doesn't entertain, make a police report and then find a lawyer to seek court order to enter the property. The court bailiff will enter together as well as a valuer if there are valuable belongings inside that you can auction off to recover whatever that he is owing to you.

Most likely is that you will incur more losses as there won't be a lot of valuable things from a tenant who cannot even pay the rental but this is how it is.

Or you can report to police and talk to them see if they can talk to the tenant, ask them to leave after you've terminated the tenancy. Sometimes the same word delivered by police can be a lot more powerful than the same word delivered by yourself. Then afterwards show some gratuity to the police officer that helped you, i think you know what to do.
*
What if the tenancy agreement specified that if non payment by xxxth day of the month, Landlord at any time thereafter to re-enter upon the Demised Premises, and the tenancy agreement will be void.

Will it violate the law?
forever1979
post Mar 16 2022, 07:42 PM

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QUOTE(1234_4321 @ Mar 11 2022, 11:45 PM)
What if the tenancy agreement specified that if non payment by xxxth day of the month, Landlord  at any time thereafter to re-enter upon the Demised Premises, and the tenancy agreement will be void.

Will it violate the law?
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the agreement is just bvetween landlord and tenant.

law is law.

if follow the law, the only way is to obtain court order to evict the tenant. but i doubt anyone who do it as costly and time consuming.

what my aunty did is make police report. she was lucky, the policeman followed her to the apt, but the tenant dont want to open the door.
after that my aunty asked policeman, can she cut the electricity., the policeman said yes.


 

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