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> Boost App Discussion Thread, Mobile Wallet Payment

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#Victor
post Nov 19 2018, 04:49 PM

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QUOTE(Sumofwhich @ Nov 18 2018, 03:20 PM)
My Yoodo Boost reward experience is disappointing. Had to manually request via chat for the 1st rm10, need to do the same thing again for the 2nd month and most likely for the 3rd month as well
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QUOTE(WinterDays @ Nov 18 2018, 03:28 PM)
same, already waited more than 3 working days since i request for it, still yet to receive.
*
Wow to their support speed, reply within minutes after submit ticket. Hopefully not blank promise, let's wait and see.

Hi there,

Our sincere apologies for the inconvenience and delay, the reward adjustment is in the process and will be done soon to your Boost account. Highly appreciated your understanding and patience.

Thank you

Boost Support Team
LostAndFound
post Nov 19 2018, 04:51 PM

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QUOTE(#Victor @ Nov 19 2018, 04:49 PM)
Wow to their support speed, reply within minutes after submit ticket. Hopefully not blank promise, let's wait and see.

Hi there,

Our sincere apologies for the inconvenience and delay, the reward adjustment is in the process and will be done soon to your Boost account. Highly appreciated your understanding and patience.

Thank you

Boost Support Team
*
You submit in-app or via email?
#Victor
post Nov 19 2018, 04:53 PM

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QUOTE(LostAndFound @ Nov 19 2018, 04:51 PM)
You submit in-app or via email?
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In app request.
Ben Ling
post Nov 19 2018, 04:55 PM

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QUOTE(#Victor @ Nov 19 2018, 04:49 PM)
Wow to their support speed, reply within minutes after submit ticket. Hopefully not blank promise, let's wait and see.

Hi there,

Our sincere apologies for the inconvenience and delay, the reward adjustment is in the process and will be done soon to your Boost account. Highly appreciated your understanding and patience.

Thank you

Boost Support Team
*
it's just a copy and paste template so they are able to reply within minutes and I also received the same reply.
#Victor
post Nov 19 2018, 05:22 PM

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QUOTE(Ben Ling @ Nov 19 2018, 04:55 PM)
it's just a copy and paste template so they are able to reply within minutes and I also received the same reply.
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How soon do get ur reward adjustment?
Ben Ling
post Nov 19 2018, 05:25 PM

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QUOTE(#Victor @ Nov 19 2018, 05:22 PM)
How soon do get ur reward adjustment?
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not yet, I also just asked them when will I get and got the reply that in adjustment.
#Victor
post Nov 19 2018, 05:30 PM

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QUOTE(Ben Ling @ Nov 19 2018, 05:25 PM)
not yet, I also just asked them when will I get and got the reply that in adjustment.
*
Probably they are flooded with the same issue laugh.gif
xperiaDROID
post Nov 19 2018, 06:04 PM

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Boost is back on Favepay! biggrin.gif
xperiaDROID
post Nov 19 2018, 06:37 PM

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Tried using Boost in Super Seven, damn flawless experience!

They using GHL handheld scanner instead of terminal.

Btw, bought total amount of RM 7.50 and got RM 1 shake reward.

This post has been edited by xperiaDROID: Nov 19 2018, 06:55 PM
d3v073d_50uL
post Nov 19 2018, 06:42 PM

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Two times i used Boost at Health Lane Pharmacy...
I donno what device they're using...
It sorta like Android thing with NFC/PayWave scanner on top..
They'll use the camera to scan my QR code...

I don't think they used the device at all.. since they will turn / start the device when I say I want to use Boost (the device is turned off)

This post has been edited by d3v073d_50uL: Nov 19 2018, 06:42 PM
xperiaDROID
post Nov 19 2018, 06:49 PM

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QUOTE(d3v073d_50uL @ Nov 19 2018, 06:42 PM)
Two times i used Boost at Health Lane Pharmacy...
I donno what device they're using...
It sorta like Android thing with NFC/PayWave scanner on top..
They'll use the camera to scan my QR code...

I don't think they used the device at all.. since they will turn / start the device when I say I want to use Boost (the device is turned off)
*
Health Lane Pharmacy uses the terminal provided by Mpay, at least from what I saw, and yes, it's running on Android.

I believe they turned it off to save power, cuz the terminal needs to be charged. It's totally reasonable if they turn it off, but it's definitely not if they didn't power it on at all and only do it when you ask for it.

Nowadays you will see more different terminals by different providers, so far there are Mpay (most common one), GHL and iPay88.

This post has been edited by xperiaDROID: Nov 19 2018, 06:50 PM
d3v073d_50uL
post Nov 19 2018, 06:55 PM

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QUOTE(xperiaDROID @ Nov 19 2018, 06:49 PM)
Health Lane Pharmacy uses the terminal provided by Mpay, at least from what I saw, and yes, it's running on Android.

I believe they turned it off to save power, cuz the terminal needs to be charged. It's totally reasonable if they turn it off, but it's definitely not if they didn't power it on at all and only do it when you ask for it.

Nowadays you will see more different terminals by different providers, so far there are Mpay (most common one), GHL and iPay88.
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Yeah.. just searched on MPay's website..
They used this one v


Attached thumbnail(s)
Attached Image
sulab
post Nov 19 2018, 08:38 PM

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QUOTE(sl3ge @ Nov 19 2018, 10:18 AM)
May i know grabpay and fave can cash out?
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No, can't cash out like Boost
car_computer
post Nov 19 2018, 09:28 PM

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QUOTE(xperiaDROID @ Nov 19 2018, 06:04 PM)
Boost is back on Favepay! biggrin.gif
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yeah... that’s good ! will use favepay-boost during weekday and favepay-amex during weekend

besides boost, fave will also partner grabpay
xperiaDROID
post Nov 19 2018, 10:02 PM

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QUOTE(car_computer @ Nov 19 2018, 09:28 PM)
yeah... that’s good ! will use favepay-boost during weekday and favepay-amex during weekend

besides boost, fave will also partner grabpay
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But isn't Grabpay only available for buying Fave Deals?

At least that's what they're showing.

This post has been edited by xperiaDROID: Nov 19 2018, 10:02 PM
car_computer
post Nov 19 2018, 11:18 PM

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QUOTE(xperiaDROID @ Nov 19 2018, 10:02 PM)
But isn't Grabpay only available for buying Fave Deals?

At least that's what they're showing.
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coming soon. for both favepay and favedeal

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xperiaDROID
post Nov 19 2018, 11:47 PM

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QUOTE(car_computer @ Nov 19 2018, 11:18 PM)
coming soon. for both favepay and favedeal

Attached Image
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I assume yours is iOS right?

It only mentioned Favedeal in Android.

But anyways, happy to know that they're partnering with more e wallets.
LostAndFound
post Nov 20 2018, 07:07 AM

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QUOTE(#Victor @ Nov 19 2018, 05:30 PM)
Probably they are flooded with the same issue laugh.gif
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Mine happened automatically without reporting yesterday though. First installment.
starry
post Nov 20 2018, 11:10 AM

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QUOTE(Sumofwhich @ Nov 18 2018, 03:20 PM)
My Yoodo Boost reward experience is disappointing. Had to manually request via chat for the 1st rm10, need to do the same thing again for the 2nd month and most likely for the 3rd month as well
*
QUOTE(WinterDays @ Nov 18 2018, 03:28 PM)
same, already waited more than 3 working days since i request for it, still yet to receive.
*
QUOTE(#Victor @ Nov 19 2018, 05:22 PM)
How soon do get ur reward adjustment?
*
QUOTE(Ben Ling @ Nov 19 2018, 05:25 PM)
not yet, I also just asked them when will I get and got the reply that in adjustment.
*
QUOTE(#Victor @ Nov 19 2018, 05:30 PM)
Probably they are flooded with the same issue laugh.gif
*
Finally got my second Yoodo cashback yesterday after shooting 6 emails to Boost doh.gif

#Victor
post Nov 20 2018, 12:49 PM

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QUOTE(starry @ Nov 20 2018, 11:10 AM)
Finally got my second Yoodo cashback yesterday after shooting 6 emails to Boost  doh.gif
*
Still got nothing, maybe today public holiday not working, will give them more time
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