Have anyone encountered something similar?
I previously charged all my petrol spending onto my UOB One card, which only gets like up to RM10 CB. My usual is around RM300 ish, so it's pretty easy to hit the minimum retail spend of RM500.
Last month, I moved a portion of my petrol spending away from my UOB One and only did RM 120 ish, so I'm a little short to hit retail spend, but still managed to fulfil it by topping up the difference to Boost.
On my statement date, the CB wasn't given, so I waited for statement only to find that they gave me CB as if I didn't hit minimum retail spend despite saying that I did.
Thought they got their shit together after the Citi migration. Gonna give them a call about this later but if anyone had similar experience can share their outcome, that would be great.

