Hi. Am facing this telco block imei slot 1 too. Any advice?

Early this year sometime in jan2019, i bought this supposingly new samsung note 9 set (still in box with all the accessories and atickers) warranty till dec2019 from a mobile shop. Its said to be 2nd hand new set (lucky draw winner). All was good until recently, my sim slot 1 got blocked. Went to samsung tgey said its telco mcmc block. Checked with celcom (since am celcom user) but it was not them. Contacted tge shop sales guy but he is no longer working in that shop and the shop personnels have no idea if its contracted telso set nor aware. They cannot help nor do anytging. I have all the receipts. Something told me to call Digi. Indeed the phone is tied with Digi. Provided Digi with the receipt saying I have legally purchased the phone from a mobile shop. Unfortunately Digi reply  they are unable to unblocked the sim 1 slot imei and will be in process to block the sim2 slot imei in due time.it seems this phone under some contract with Digi by another owner. Obvioisly the shop that sold me the phone would not bother nor inform about this as I am totally unaware.

This is crazy. I paid like RM 2.6k cash for this phone and  Digi investigation team cannot do anything about it. They said write to MDTA , MCMC do a police report or take legal actions as its not under Digi but between me and the mobile shop. Legal.action?! They think getting a lawyer is free 🤦‍♀️

Can anyone advice is there anyhow i can get this undone. Obviously the mobile shop aint gonna do anything after sales. And am done without a phone.😭

My phone is Samsung Note 9 still under warranty till Dec2019 and i just replace the s pen (original) that cost me rm130 😭 .. i so wanna cry !!!

Can advice. I recently kena this too. Bought mine from a mobile shop with receipts but unfortunately just got to know its some contracted telco set when my sim slot 1 inei is blocked 3 days back.

hi all,nothing can do if bought a telco set phone?