weird, they didn't mention anything about the volume though

poslaju need to open account and deposit money isn't it?

The last time i asked is they initial launch their DHL ecom package, got min volume. (around 1 year back not sure they got change anot)

DHL also need open account but few days gaodim. not sure about deposit thou (last time PIC told me no need deposit).

Yes. Poslaju need open account and 1k deposit (whole process 2-4 weeks).

Ohya. another thing that hold me back is DHL dint provide those plastic flyer bag.. need self buy. $$$ also

really?? i used it for personal and office, they postman pickup on time jer

well yea... haha! DHL no provide flyers

Poslaju duno got change policy or not... i dun really wanna deposit so much there... and wat the heck? proces took 2 - 4 weeks? o.o!

what courier you use? i might give them another chance... since i got free credit.

not recommended for light users/bulk sender/ulu area.

if like that best use either Skynet/Gdex/Taqbin (Taqbin use GDEX for areas out of coverage and their rates are cheaper than GDEX direct)

People send package to me via DHL before. Dont drop letter to say fail, dont call, nothing. I call and ask for redelivery few times also never deliver. End up i go there to self collect. They tell me self-collection time is between what to what. I said nobody called me. I have to keep calling to find out what happen to my package. Email them to complain and they keep taichi and say not them to report to.

Total boycott after that.

This post has been edited by yadea: Feb 9 2018, 07:08 PM

thanks for the input! will take into consideration!

Note that based on my experience, calling them, they will keep taichi to other department where u have to call them urself. Same as emails. Funny thing is they dont leave delivery failure cards and they even confirmed it when I asked but they said the rider is supposed to call u, in which I didnt receive a call. Send complain emails and I think no response apart from u send to wrong department. Please contact at xxx@dhl.con.my and same thing happens when I email that department.

So I'll say their bad at handling customers.

well.. some of them do that..

anyway, juz found out EasyParcel can drop off the parcels at the courier's branch! might juz go with that

what item so cheap rm7 by dhl?

they say promo now

items below 2kg RM7

within peninsular

oic, wah so aggressive now

me long time dhl account 15years, but only deal with international shipments. thats why never heard before rm7 shipment.

it is the dhl ecom package though

oic. not bad. but do you need to commit the volume? like every month need how many shipments?

not to my knowledge though

they didn't mention anything about that

I think it’s a new Service by DHL .. I saw recently also in Mailboxes etc they have DHL ecommerce shipping which is quite cheap inside MY.

I guess they have a somewhat separate network from DHL Express international side

however, according to some of the comments, it makes me think again... their coverage is not as wide as PosLaju

I use poslaju..
it could be area as well..maybe your area is quite outskirts

Taylor's University Lakeside Campus... hahah!

Anyway, since now I found out they got drop off option, I prefer using that..

As them about ODD (on demand delivery), customers will get alert on sms, while the courier does his pickup and also customer has the option to reschedule online with various option). These are for B2C services