company subscribe gdex jer

overseas client use dhl
everytime we inform them our docs ready, they will arrange dhl for pickup and arrive 1-2 days later between middle east / asia.
so far so good

Your fragile item need to be protected carefully. Double or triple wrap protection.

Good luck.

poi~

Expensive
Bought from Amazon, use DHL. Courier cost more than product.

But total cost is still cheaper than buying locally

Depends mood diorang

Sometimes fast, sometimes slow

Btw, how ur cc biz?

sell ori game or bootleg ?

My company using DHL to send sample to our customers.

The heaviest should be around 12kgs and the destination is Hungary. So far no complaints coming from the customers side.

They also provide pickup twice per day. Morning and late afternoon. I should say DHL is good. Even the CS also helped us a lot if problems occurs during item transportation.

DHL eCommerce is it and not the DHL Express?

why not use easyparcel? you dont have to drop off at a drop off point, they come and pickup from you

Oh... ape salahan partner?

What is the shop name again?
GG?

For local deliveries of letters and parcels, my company will use either GDex and OCS courier

We use FedEx and DHL when import from overseas. Previously I asked FedEx they say they only do international shipments. Domestic they don't do. Does DHL offer domestic shipments now? I never checked..

I do like DHL, I think for international shipments, they offer better rates that Fedex. Problem is, some companies in the US where we import our stuff from specifically mention they do not use DHL. So no choice have to use Fedex.. but for European side, no problem.

I recently decided to ban DHL because they mistakenly declared my non-taxable shipment as taxable items and it took me 2 months and Customs' intervention to get my items. Customer service was completely useless and the clearance department refused to reply to my e-mail. I had to personally contact Customs, lodge an official complaint and go back and forth for weeks.

Prices are cheap but their handling of tariffs/taxes are bad. I've had friends deal with improperly taxed items as well.

Yup. Received my items last week. The best part was, DHL did not contact me at all. The shipment just showed up at my doorstep. No apology, no explanation as to how they screwed up, nothing. The only person who told me the shipment cleared was from Customs.

Oh that's interesting. So it is basically like the local courier service, but by DHL?

Because our company not doing e-commerce... if just need to send parcels or time-sensitive documents can ah?

DHL - Dua Hari Lambat
PosLaju - Hari ni kirim, kemarin dah sampai
Skynet - Parcel trapped in the sky, will never receive.

Ya, will bring it up to my colleague

You doing ecommerce business?

DHL ecom need certain volume only they will entertain u. average 10 parcel a day.

moreover their coverage not as good as poslaju.

If you doing international business then can go for DHL.

if local, then better use Poslaju only because coverage is whole Malaysia and their service is quite ok la... so far so good

The last time i asked is they initial launch their DHL ecom package, got min volume. (around 1 year back not sure they got change anot)

DHL also need open account but few days gaodim. not sure about deposit thou (last time PIC told me no need deposit).

Yes. Poslaju need open account and 1k deposit (whole process 2-4 weeks).

Ohya. another thing that hold me back is DHL dint provide those plastic flyer bag.. need self buy. $$$ also

really?? i used it for personal and office, they postman pickup on time jer

People send package to me via DHL before. Dont drop letter to say fail, dont call, nothing. I call and ask for redelivery few times also never deliver. End up i go there to self collect. They tell me self-collection time is between what to what. I said nobody called me. I have to keep calling to find out what happen to my package. Email them to complain and they keep taichi and say not them to report to.

Total boycott after that.

Note that based on my experience, calling them, they will keep taichi to other department where u have to call them urself. Same as emails. Funny thing is they dont leave delivery failure cards and they even confirmed it when I asked but they said the rider is supposed to call u, in which I didnt receive a call. Send complain emails and I think no response apart from u send to wrong department. Please contact at xxx@dhl.con.my and same thing happens when I email that department.

So I'll say their bad at handling customers.

what item so cheap rm7 by dhl?

oic, wah so aggressive now

me long time dhl account 15years, but only deal with international shipments. thats why never heard before rm7 shipment. 

oic. not bad. but do you need to commit the volume? like every month need how many shipments?

I think it’s a new Service by DHL .. I saw recently also in Mailboxes etc they have DHL ecommerce shipping which is quite cheap inside MY.

I guess they have a somewhat separate network from DHL Express international side

I use poslaju..
it could be area as well..maybe your area is quite outskirts