i am a maxis home fiber subscriber. Almost to 12 months and another 12 more months to go.
right now, having intermittent internet issue and now my internet is down. call support, ask to wait for 48 hours.
few weeks back i called for them to check, and they didn't check but just inform me due to maxis upgrade. And now this issue arise again and ask me to wait for another 48 hours.
So just bear in mind before you sign up Maxis Fiber.
i) can you tolerate 48 hours or more without internet
ii) frequent internet disconnection (at least once a day)
iii) call customer service and prepare to wait 15mins or more before being entertained
frankly speaking, i got good reviews from Maxis before i sign up last year, but after that it seems Maxis no longer have good reputation or service. I guess just like P1 in the past. initial sign up was good, but after that they don't care since customer are bound to the 2 years contract.
Good luck maxis. Hopefully this reviews goes all out to other users to think twice before signing up maxis as you will regret later.
don't sign up Maxis Home Fiber, don't sign up Maxis Home Fiber