I had both unifi and maxis at 2 different locations. Unifi very seldom had problems. Maxis is recently installed and FYI, their technicians failed to connect their router to their notebook ending up I had to use mine.

Maxis router TG389ac sucks. My static IP was not captured by the router and it gave me a new DHCP ip. I get duplicated IP. Everytime when I boot up my pc, I had to login to router and change the old static ip to a new one. And do the same for my port forwading.

2nd problem is that internet was very slow. So I had no option but to replace the router. Can you like really hopeful on them to fix the problem?

You people are right. Their careline service sucks. I gave up waiting for even 5 mins. Both unifi and maxis careline have ads, right at the beginning of the call. Its very annoying. Then you go thru so many options. Wasting our $ and time.

FYI, their router sucks. TG389ac. You can't change DNS IP address. You can only change them from you adapter's TCPIP4. You can't add port range in port forwarding. God, you can't even reboot remotely! Their gateway 10.100.0.1 sucks. It's ping is above 2000 ms.

To complicate things, you have WAN IP and another public IP. Good luck playing MMORPG games.

If you have firewall, I bet the log is big because you get ARP spoofing from the router. Clean your log.

My point of view, maxis router sucks. Unlike unifi's which is much user friendly and configurable.