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Credit Cards Public Bank Credit Cards V3, PB Visa Sig 6% & Quantum 5% Cash Back

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cybpsych
post Aug 5 2018, 07:59 AM

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Eligible for 6% Dining cashback:

MCC 5812: Eating Places, Restaurants (verified from PBB VS)
BAR.B.Q PLZ-PARADIGM MALLPETALING JAYA MY

FYI DarReNz


On a separate note, my 2 new Quantum MC supp cards didnt get statement-ed (due to partial-month). Wrote a dispute and clarification to PB CS. Let's see how it goes.

This post has been edited by cybpsych: Aug 5 2018, 08:44 AM
cybpsych
post Aug 5 2018, 10:26 AM

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QUOTE(jianqiang @ Aug 5 2018, 09:51 AM)
In this case (partial month), how much is the max of entitled CB? pro-rated or in full?  hmm.gif
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according to max per statement cycle, rm30/38

I already maxed rm600 spending each quantum mc card. so now requesting them to credit back rm30 per card.

of course push the issue back to their billing system laugh.gif
cybpsych
post Aug 5 2018, 10:42 AM

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QUOTE(TongCN @ Aug 5 2018, 10:32 AM)
What is this ? I dun see this in promo page
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it's there
cybpsych
post Aug 5 2018, 11:11 AM

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QUOTE(nickcct @ Aug 5 2018, 11:07 AM)
Anyone got this month credit card e-statement? Didnt receive the email this month and not available at PBe website also.
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downloaded mine in PBe. email not yet.
cybpsych
post Aug 6 2018, 07:34 AM

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QUOTE(weejin2000 @ Aug 6 2018, 07:31 AM)
I reload Big Pay using quantum master, OTP successfully received, keyed in,  it say" something went wrong".
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same. hit this error 1 time. trx captured successfully by bank (no error recorded by pbb, so error lies at bigpay instead).

just filed a complaint to bigpay via app. later will call as well.
cybpsych
post Aug 6 2018, 09:13 AM

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QUOTE(wu ming @ Aug 6 2018, 09:11 AM)
Anywhere where I can pay Majlis Perbandaran Hang Tuah Jaya online with Mastercard Quantum?
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does it have its own portal?

else uobpayonline?

else shopee?

or check some ewallet apps that have bill payment.
cybpsych
post Aug 6 2018, 09:16 AM

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QUOTE(space_boy_88 @ Aug 6 2018, 09:14 AM)
around 8.30am...now my apps only show 7x top up record instead 8x top up
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escalate to CS.

mine recorded 7x in their system, so they need to escalate to their finance to investigate transaction record from bank side (theirs) which should have recorded 8x. then they would know 1x is missing.

expecting the adjustment by tomorrow.

This post has been edited by cybpsych: Aug 6 2018, 09:17 AM
cybpsych
post Aug 6 2018, 09:44 AM

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QUOTE(cybpsych @ Aug 6 2018, 07:34 AM)
same. hit this error 1 time. trx captured successfully by bank (no error recorded by pbb, so error lies at bigpay instead).

just filed a complaint to bigpay via app. later will call as well.
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QUOTE(harmonics3 @ Aug 6 2018, 09:32 AM)
I faced the same problem, did you key in OTP?  Mine straight showing "something went wrong" after keying in topup amount and CVV/CVC.  Hopefully it is not captured by PBB as successful txn.
Did you key in the OTP for the "failed" txn?
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yep, reported earlier.

if otp not entered, should be safe. bank would reject.

u can check PBe for authorised transaction.
cybpsych
post Aug 6 2018, 09:58 AM

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QUOTE(TongCN @ Aug 6 2018, 09:53 AM)
By system, you mean PBE ?
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bigpay
cybpsych
post Aug 6 2018, 10:03 AM

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QUOTE(wu ming @ Aug 6 2018, 10:01 AM)
Own portal only allows direct bank in

Relatively new Majlis Perbandaran, not on UOBpayonline list

Shopee don't have

That's why asking here.
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if the usual channels dont have, let's see if others have experienced his, especially since this is a new payee.
cybpsych
post Aug 6 2018, 10:37 AM

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QUOTE(space_boy_88 @ Aug 6 2018, 10:30 AM)
since i already enter the OTP but the apps just keep loading and close it automatically ...should i top up one more RM60 or just wait big pay confirm/update my top up record hmm.gif  hmm.gif
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pbb track pbb's own records.

ur failed trx, call cs to find out if there's any error. if no error, technically it's a valid transaction (from pbb's). if got error, it might be canceled/reversed, so wont be counted.

my case, i'd just leave it as is until tmorrow. if tomorrow the rm60 not added into bigpay, then i might reload again.
cybpsych
post Aug 6 2018, 01:17 PM

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QUOTE(allen6279 @ Aug 6 2018, 01:07 PM)
swiping same card will it be counted as split bill?
planning to swipe QV only after QM get full cb
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not considered split.
cybpsych
post Aug 6 2018, 03:13 PM

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QUOTE(berrycoo~ @ Aug 6 2018, 03:11 PM)
Wait meaning the 8x BigPay if i do it too soon between each transaction it will consider as split bill?? Anyone din't get the cb because of this?
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who made that claim? doh.gif
cybpsych
post Aug 6 2018, 04:36 PM

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QUOTE(keatkeat99 @ Aug 6 2018, 04:34 PM)
Hi All Sifu,

Just browse from PBB website that there will be annul fee charge for PBB Visa Signature card? not sure this is confirm? Thanks.

https://www.pbebank.com/Personal-Banking/Ra...ebit-Cards.aspx

[attachmentid=9956397]
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not "there will be".

there IS annual fee attached to VS.

good news AF is auto-waivable with condition: 12 swipes/transactions per anniversary year.

This post has been edited by cybpsych: Aug 6 2018, 04:41 PM
cybpsych
post Aug 7 2018, 01:21 PM

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QUOTE(cybpsych @ Aug 6 2018, 07:34 AM)
same. hit this error 1 time. trx captured successfully by bank (no error recorded by pbb, so error lies at bigpay instead).

just filed a complaint to bigpay via app. later will call as well.
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QUOTE(cybpsych @ Aug 6 2018, 09:16 AM)
escalate to CS.

mine recorded 7x in their system, so they need to escalate to their finance to investigate transaction record from bank side (theirs) which should have recorded 8x. then they would know 1x is missing.

expecting the adjustment by tomorrow.
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QUOTE(cybpsych @ Aug 6 2018, 10:37 AM)
pbb track pbb's own records.

ur failed trx, call cs to find out if there's any error. if no error, technically it's a valid transaction (from pbb's). if got error, it might be canceled/reversed, so wont be counted.

my case, i'd just leave it as is until tmorrow. if tomorrow the rm60 not added into bigpay, then i might reload again.
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just received rm60 adjustment into BigPay!
cybpsych
post Aug 7 2018, 01:34 PM

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QUOTE(celaw @ Aug 7 2018, 01:30 PM)
You didn't feedback on 1 x RM60 top up you didn't receive to BigPay and you receive the Top Up now automatically by BigPay? How long is the gap from your top up date to receive the missing top up? blink.gif
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in actual fact, you don't need to. it was a known issue yesterday, so by right they redo adjustment to any missed amount in bigpay.

communicating to them is just to highlight the issue to the officially.
cybpsych
post Aug 7 2018, 03:53 PM

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QUOTE(mbpdroid @ Aug 7 2018, 03:48 PM)
Does Public Bank cards has a booth in malls for application?
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rare to none.

better apply direct via PDF form if you want the card.

if u want gifts, can try RinggitPlus (RP) see if there's any gifts.
cybpsych
post Aug 8 2018, 08:36 AM

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QUOTE(eddie2020 @ Aug 8 2018, 08:28 AM)
Guys for the pay more cb 50,how you guys check the result? Official statement? I did transactions 17 Jul wk 3.dint saw any cb on 4aug statement
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PBe unbilled transaction

week3 results not out yet la
cybpsych
post Aug 8 2018, 11:53 AM

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QUOTE(TongCN @ Aug 8 2018, 11:48 AM)
Cause the CS always busy :\
I only heard the system said first, waited for 5~10 minutes to connect CS so give up.
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seldom face issue from calling CS. pickup is fast.

my number is usually 03-2176 8118 - press 1 for English, press 8 to speak to CS. kaotim.
cybpsych
post Aug 8 2018, 04:18 PM

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QUOTE(ckweng @ Aug 8 2018, 04:02 PM)
Hi, for PB supp card applications via email, what are the supporting documents that need to be included? The latest form on the website doesn't say that though (or have I missed it?). Thanks in advance!
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form and IC scanned front+back is ok (remember to cross it)

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