How's IT ppl work in genting? Any application team here?

Well..The question how is IT ppls work in genting quite subjective.
Some ppl might find it fun to work thr some might not.
Typically, most of the IT ppls will have to support 24 x 7 with carry a pager.
User will call you even midnite if they face problem.

For IT at genting highland, there is no development team which develop application.
But there do has application support teams like Casino application support team and Hotel team.

Try to apply for management trainee programe...If not mistaken, you need to sign a contract for 2 or 3 years.
BTW, there are many hotels in malaysia you could work with. It gives you a better future. (But need to start from bottom).
If you are talking about salary, I think that genting is one of the best pay company in the hospitality industry.

what is the job of management trainee program? working place at genting?

I'm not quite sure but I heard of it before. They will place you at various department like FO, F&B, Sales & Marketing, Casinos, and will let you try a few department as a rank and file staff. Then after like a few month, you will be doing management task.
The best thing of this programe is although you are working as FOA or coupier, you are enjoying management salary and entitlement.

The IT department in genting highland r divide into 2 portion (eGenting and IT planning n service).

For eGenting portion
- mostly are provide application support
- then they try to solve the problem. If can't solve, they will escalate the incident to 2nd level in genting highland.
-eGenting as 2nd level support.
- Wisma genting is the 1st level support. User (from genting highland) will call the hotline number and the IT staff at wisma genting will pickup the call and get to know the problem face by user.
- divide to several team (POS team, Theme Park team, server team, casino team, hotel team,backup team, desktop team,...)
- so different team support different application in different area. Eg: Theme Park team support application use in theme park, desktop team support the office application (os, software, hardware...).
- certain team hv shift schedule. But mostly they provide 24x7 support.
- the work scope js in genting highland only, not include wisma genting.
- sometimes need to standby for certain purpose, so need to back to office at midnight until morning (not fix)

For IT planning n service portion
- this team doing the planning part
- do approvation task 4 certain application

* both portion office is different

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Added on March 9, 2009, 11:26 pmAs i know management trainee (MT) program in genting quite good. as reply by rocan, MT will go to many deparment. They need to do report about wat they get from each department. the program is around 1 or 2 year period. after the program, based on the performance they will place u at most suitable department. but mostly is at outlet, casino n hotel. then MT will becum assistance manager (AM) or manager, so in executive position in office environment. If in outlet, casino n hotel is more on management environment.


This post has been edited by dodo g: Mar 9 2009, 11:26 PM

wow...dodo...you seems to be clear on job task for genting...

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Added on March 10, 2009, 8:13 amAny idea whether staff in genting could dye his/her hair?

This post has been edited by Rocan: Mar 10 2009, 08:13 AM

Hihi , last time i do my practical training at thr. so i js share wat i know. hope can help.

For your question, genting staff of course can dye hair. but dun to over, i means dye blue, pink, green,...... see like 'gengster' look. sometime maybe ur supervisor or superior may dun like it, especially those who need to deal v customer like FOA, application support staff,...so is depends. If dye normal colour like red brown, brown..i think is ok. most of the staff at her also dye their hair.

Thats good...but another question...
I heard that in genting, most of their high management staff are old till most of them spent more then 10 years over there...which means if they still remains there, the lower management staff would not get the opportunity to be promote until the day the high management leaves...
Is that ture and any idea on the prospect over there?

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Added on March 12, 2009, 4:27 amhi mike, my name is eunice. i'm having vacations now until end of may. I'm holding advance diploma now. i would like to work as a gsa at genting highlands. may i know how can i apply the job pls?thank you.

my email/msn is eunicekhor@hotmail.com.

hope to hear from you soon.

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Added on March 12, 2009, 4:37 amhi mike, my name is eunice. i would like to work as a gsa in genting. may i know how can i apply for the job please? i'm advance diploma holder. currently having vacations until end of may. pls help.

hope to hear from you soon. thanks. =)

my email: eunicekhor@hotmail.com

This post has been edited by euberries: Mar 12 2009, 04:37 AM

My friend is working there, you get good pay but the foods and drinks is very expensive.

if u think u r more capable that the old management staff (usually v call senior staff), then u think u can be promoted?

if u do more than others, u do the best, u performance good, good attitude, i believe someone will hv a look on u and u will get wat u want.

i know if senior staff c u better than them, they may boikot u or give u trouble, u think others company no this kind of situation? office politic any company oso hv, include the gov agency.

u need to set u target, try to achieve ur target in good way (not back door). i know sometimes others will say u pretend be friend v them, when get will u want u will leave them. so, u need to build good relationship v every level of ppl (not 'cha hai' lah), js be nice v other, be sincere.

Okie...lets say you are performing good in the company, how could you be promoted to a higher managerial level as most of the high post is taken by the senior staff. And as what you had mention, senior staff over there had many tricks in boikot-ing and getting you in troble...
Will the future over there be bright? Or if you would like to get a high position over there you need to be as old as them?

in my view if u really can contribute to the company, the big boss will remember u, they will promote u to becum higher n higher. they can warn the senior staff to becum more competent if not, their place will be replace by the more capable staff.

a company wouldn't give all high position to the old staff (age >40), they will give chance to young generaton, cause both hv diff view, young one will want to hv changes on current workflow, but old generation they prefer maintain current workflow, cause changes is a hard step to do.

if realy u boikoting by others senior staff, n wat u did taken by the senior staff as their own, so u can think to change job. if u r a capable person, do u worry others company wouldn't accept u? u worry ur pay will lower than current???

be open minded, do the best in good way.

anyone who had work as a croupier nw?

ya, what's the matter that u want to know. i might help u because my friend is working there. i used to work there but now no anymore.

Halo...jz wana ask...actualy me n my fren r both college studnts n goin 2 hav a break of about 6 mths..was thnking of workin in genting nex mth..cn any1 tel us hw 2 apply ar?hehe..thx in advance!

It's Sad To Know Genting Girl Staffs Stood So Low, Hate Playboys...

This post has been edited by limshenghong: May 5 2009, 04:45 AM

not everything you hear is true..
some mayb but there are many good ones

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Added on May 5, 2009, 10:03 amdodo g..ur working which dept?
im in rsc8..wifi is only at the cafeteria area only

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Added on May 5, 2009, 10:20 ameuberries, i suggest to go direct to genting HR instaed of contacting misc ppl here


This post has been edited by rockstar teddy: May 5 2009, 10:20 AM

I recommend that too. HR is the best place to go. Then share your experience with others here