nah im just arguing that thr block shouldnt suffer such defect even if i did not service. im even willing to pay for head gasket replacement etc prior to finding out the block was damaged as well

Even if u don't service on time, u still need to check the water level from time to time. If less, top up. If normal, start the engine and level will go down. Top up from there. Water can either leakfrom the pipes or coolant tank. Anything is possible.

from the video, seems like plain water was gushing out. were you using any coolant before this happened? when was the last time you changed you coolant?

I've never opened my radiator cap when the engine is running. But the water is pumped under pressure so why wouldn't it splash out?

1. You day 1 know about korea car reliability? stop b1tching that much.
2. You missed the schedule, they have all means to deny you any warranty claim.
3. padan muka, siapa suruh beli korea?nak unique nak cantik. thats what you got

after change thermostat, mech ask to monitor water first by refilling tap water only. if no prob then flush a little and add back coolant.

it should slowly leak out, not like a volcano

1. i used to own hyundai accent, hyundai matrix and now hyundai elantra. except the current elantra, the other 2 was okay without engine problem except higher fuel consumption. if u dont own the car i guess u got no right to comment on reliability based on purely hearsay as typical malaysian always do.

2. understood and i also did say i even willing to pay for head gasket and thermostat replacement due to acknowledging the car was out of warranty but the block issue had taken me abackand i was just trying my luck bitching with hyundai. anyway fyi i already consented to have the block repaired and the car should be out by this week, all on my own cost as i still can afford it.

3. as a 3x korean car owner for over 15years period, no i did not regret not feel padan muka at all. even the new honda city turbo full of problem and no guarantee any other car will be problem free

this one point

can you explain on the point of view of the car manufacturer, on what grounds that they should still consider the engine block issue is with them?

low mileage? yes provable

wife drive carefully for one year? unless you have 8765.81277 hours of the drive for them to accept the car was not abused

how can they be sure whats you claimed is true? that not servicing WILL NOT cause the problem?

take yourself out of the equation

think your self as the service center boss
would you easily take up responsibility of your principal
when there is some clear cut violation to the rules set by your principal?

I am happy for you that you have a solution to your problem
but your case seems to me is a bit petty on your side

not the first time i heard this, mostly women drivers, of course i got cases of male friends also same case.
one guy didn't know there is such thing as gearbox fluid, the car entire life never changed the gear oil

But your radiator and thermostat repair not done by Hyundai right ? It was done by other workshop.
To me even if you manage to argue the long service interval, SD SC can said the damage is cooling system related and that repair not done by them

yep, no solid evidence but even hyundai guy say no oil change shouldnt caused block damage LOL.


yes because i thought the warranty was over.
anyway i did not end up arguing about the warranty and had it repaired anyway. maybe next year can change new car LOL


This post has been edited by imperialrealcs: Jan 15 2018, 11:30 AM

I've a different take after reading the whole thread.

At this point in time as desctribed above , your engine has already overheated to the extent,unfortunately, your immediate subsequent replacement of thermostat (which I speculate as wasn't faulty, as yet ) and air bleeding by your radiator pro couldn't help to reverse the 'overheated' engine condition , which was later diagnosed and confirmed by SC as being caused by a crack in cylinder liner No 2.

You did well in shutting down the engine soon though, but .........



This indicates , with hindsight, the No 2 cylinder liner was already badly cracked ...... nothing to do with thermostat replacement or less than ideal air bleeding by your radiator pro.



This Service advisor or manager from SC is nuts..... yes, he's nuts!


There are 2 parties in the wrong here,
a) You: for not checking radiator water level regularly, which I could understand your 'over-confidence' from it's low mileage reading of 50k km.

b)SC who did servicing in 2017 prior to overheating: I suspect SC was negligent during servicing job.
They were:
i )NOT checking radiator/reserve tank water level AND not topping up water to level during servicing job, or

ii)SC did check radiator/reserve tank water level AND did top up water but ..... did it wrongly by ......
topping up water well above MAX level marking as indicated on the reserve tank.

OP, what's the interval in between the day you observed radiator temperature shoot-up and the day SC did servicing prior to incident ? ......
a few days to 1-2 week(s) apart , or after months ?

This post has been edited by zeng: Jan 15 2018, 12:32 PM

did u notice water is jump following rpm? piston push the air bubble thru cracked cylinder wall


when going to servis center that i hate, always prepare voice recorder app.

This post has been edited by ktek: Jan 15 2018, 12:58 PM

i believe i can explain something about the gushing radiator water from the video...
or at least what i 'suspect' is happening in the video

so first and foremost what is actually happening, is not that the fluid is boiling or anything, instead EXHAUST gasses are escaping via the coolant system, its not boiling over violently. Had ts just started the car, it would already start gushing like that. Revving the engine would cause it to gush even more.

Thats all down to the leak in the headgasket allowing the combustion gasses to be forced into the cooling system.

the system pressurised very slowly, its not instantaneous... so if you pop the cap off a cold car then start the engine, you will notice the water swirling as the thermostat opens up. you will then find that the water slowly leaks out the open cap, wont gush out.

The only way it gushes out like that, is if you try open up a cap on a warmed up car where there is already pressure build up. But even then, once the pressure normalizes it will stop flying out like a geyser.

My apology for my harsh reply I tot this tered is in /k

I isn't hearsay whereby all my cousin and friends that own Korean have multiple problem and non from Japs beside wear and tear. Another side note all of them are staying away after the nightmare it gave them

If Korean would have reliable as Japs . It is no brainer to choose them as everything they gave is much better than Japs.

Addition....I never know honda city got turbo. Mau cari Jap car problem also get the rite model la

My car has no problems whatsoever... but if the engine is hot, water will gush out like the video TS shared if the radiator cap is open.

So far all the outside workshop dunno how to bleed my cooling system properly, they do the radiator cap open style and can never bleed the system properly
I follow manufacturer workshop manual, bleed the system with the cap on and partially close, so air escape and only a bit of coolant, not with the coolant gushing

dahek... should not bubble constantly like that. even if they do it wrongly... and there is air pockets, it should not do that... might gush abit, then stop. There are only so much air that can get trapped.

ahh well long as it aint doing that no more, all is good i guess.

This post has been edited by lsm1991: Jan 15 2018, 08:40 PM

Perception wise, market still think japanese more reliable. But in real fact, how much?

Here's a fact to consider, koreans can give 7 years warranty, that's the complete lifecycle of the model. Why japanese don't dare?

i laugh a bit.

Sometimes the people who run the company are merely following the rules. TS created a thread here, now how many readers have read this and (this is real case scenario) have bad impression about Hyundai SC? No doubt it may be the TS's fault to some extend, but if I were the boss, instead of spending a lot of $ on the advertisement, they fail to get some serious issues resolved nicely which can be translated into the words of mouth. And again, their bosses all book smart. They won penny but lose reputation.

Not sure which gen Korean cars your cousins are driving but Koreans have been pretty reliable ever since 2011 onwards. Japanese is reliable? Oh man, I would say only certain model especially Toyota because they used such backdated but proven technologies. Try chat with first gen Cvt equipped City owners and see what they tell you. In fact the cvt is the sole reason my mom 08 city vtec lower selling price than my bro 09 J spec Vios.

The only thing korean is losing is fuel consumption for city driving. If they fixed that, Japanese are gone. However it won’t be fixed so easily. Secondly their cars are heavier generally.