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 Hyundai Elantra MD 1.8 2012 big headache, Long story

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TSimperialrealcs
post Jan 11 2018, 02:18 PM, updated 8y ago

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Aww bad day for my 5years old elantra md 1.8.. clocking 51k on odo, now the car is going overhauling due to crack on the engine lining. they dont allow warranty claim coz my wife forgot to service the car for 1 whole year lol..

TL:DR:
One day i was driving and suddenly the aircond blow out hot air. I thought aww shucks the compressor failed and i got to buy new one. Awhile later, the temperature shoot up and im 2 bars before reaching the max so naturally i just stop at roadside. Upon opening my bonnet, i can see the water shoot out from the radiator reserve tank hole and so i call for towing service to my workshop who is pro in radiator services. He just change the thermostat and teach me how to monitor the water level to make sure the car is okay.

As i check the water every morning as instructed, i notice that i need to top up about 300ml every morning and total i refilled is about 1.5L of water in 3 days time. So something is amiss and i send to hyundai service center to have it check. They told me it was due to bubbling when installing thermostat and it was solved by bleeding the radiator. The next morning i open the radiator cap and start the engine to check again and to my horror the water bubbling and spilling like mini volcano thus i send to hyundai again. This time they help me do radiator bleeding again but after 1 hour still unsuccessful. During the testing, came out an error code saying misfiring in cylinder no.2 and the error was cleared. SA asked me to leave the car for them to have more time to check.

Few days later, they told me they need to open the engine head and check the head gasket condition, fearing burnt gasket due to overheating and i consented to it. Next day, i was horried that the engine lining at cylinder no.2 was cracked and that probably caused all the problem. I was also told that the engine head was bent to about 0.25° (i assume is degree since he didnt tell me the unit). I asked if he can try to claim warranty but he denied as my wife who drive this car only service based on mileage and forgot to follow the monthly interval schedule. She apparently skipped the service from nov 2015 all the way to nov 2016 LOL.

Naturally I was not satisfied as when i consented to opening the head i was prepared to pay for it as the 1year change interval probably damaged the gasket and stuff. What i cannot believe was that 1-year mis-sighted will damage the engine block lining as in the picture and i have to pay for the engine block defects..

Anyone can help or got suggestion for this scenario?

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This post has been edited by imperialrealcs: Jan 11 2018, 02:21 PM
TSimperialrealcs
post Jan 11 2018, 02:28 PM

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QUOTE(lsm1991 @ Jan 11 2018, 02:24 PM)
you know technically speaking, the "that 1-year mis-sighted" didnt really cause the damage, that mearly voided the warranty.

the issue was basically some sort of heating issue (i would assume the headgasket failed, so you basically were burning your coolant) and it overheated at one point making all your issues way worse and resulting in all that crap warping.

hyundai sc was abit dumb tho, air pockets in the radiator would require so much topping up and that crazy amount of bubbling... the smartasses probably didn't bother to check if it was exhaust gasses coming out your radiator.
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yes, hence i tak puas hati la coz this is obvious block effect and no way the mis-sighted caused this.
hyundai just say voided warranty so cannot claim sad.gif

btw we monitored the engine oil and coolant for few days. no sign of leaked head gasket

QUOTE(tutuyao @ Jan 11 2018, 02:25 PM)
can forget 1 year.. pro
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ya coz wife only drive pigi balik kerja less than 30km use per day.
1year drive about 10k only.
5years baru 51k mileage lol.

This post has been edited by imperialrealcs: Jan 11 2018, 02:29 PM
TSimperialrealcs
post Jan 11 2018, 03:04 PM

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QUOTE(lsm1991 @ Jan 11 2018, 02:34 PM)
coolant slowly going missing is usually either: leaks OR hg failure. Then, If there are bubbles in your coolant constantly coming out even after a long time, its probably a hg leak. Air pockets only hold that much air and in the case of leaks, the entire coolant system is pressurized when running so water will come out rather than enter the system (it might suck some air in when cooling down but thats it, will only let that much in)
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yes, i also pelik what kind of air pocket can store until 1.5L of waters top up lol..

QUOTE(JimmyChan77 @ Jan 11 2018, 02:58 PM)
Did Hyundai concluded, what is the reason for the damaged block? Low coolant or engine oil? Cause one whole year did not  service, either coolant or engine oil low will cause overheating and maybe because of the overheating, it burnt the gasket and warp the engine block?

Sorry the hear the bad news bro...
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overheating they said caused by thermostat few weeks ago.

QUOTE(tauto @ Jan 11 2018, 03:02 PM)
It could be as simple as fan failure, but still recommended that the car is serviced/checked regularly regardless of mileage  thumbsup.gif
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nope, fan tested at full speed
TSimperialrealcs
post Jan 11 2018, 03:40 PM

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QUOTE(Ginny88 @ Jan 11 2018, 03:37 PM)
Not servicing for 1 year is not the cause of the damaged engine block. My Avanza runs less than 10,000 km a year so I change the oil once a year. No problem at all. However it may invalidate your warranty as most companies specify 10,000 km or 6 months whichever comes first. Car companies look for any excuse they can to void warranty so don't expect leniency from them.

The cause of your engine block problem is probably overheating due to loss of coolant (water). The water level in the radiator need to be checked very now and then. Due to the long service interval it may not have been checked for a year.
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er, no.
after that 1 year non-service period up to nov 2016, we did service with schedule and this problem only happen in early 2018
means in year 2017 we serviced as usual and no unusual behaviour from the car in term of performance and fuel consumption as i monitor it every refuel
TSimperialrealcs
post Jan 12 2018, 06:48 PM

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QUOTE(therain01 @ Jan 11 2018, 05:22 PM)
Well nothing much can be done sine you have breached the terms and condition. Guess you are just unlucky the thermostat happen to stuck and blown engine head with just minimal overheating.

Did a surface search a new cylinder head cost around rm 800 before shipping from
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where did u see rm800 for a cylinder head? im looking for one.
ori hyundai rm2500
TSimperialrealcs
post Jan 13 2018, 01:29 PM

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QUOTE(voscar @ Jan 13 2018, 12:20 PM)
now only i know such volcano splashing is not normal, lol
my gen2 few years back when i diy flushing the radiator, same volcano splashing out after engine up-to-temp. after that i close the radiator cap, let engine cool down, the next day able to top up another 500ml of coolant into the radiator cap side.

after that been running few years without overheat including outstation, but i found the coolant tends to disappear mystery in every 2 months, need to top up about 200ml on spare water tank.
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any splashing is not good when it comes to coolant.

QUOTE(voscar @ Jan 13 2018, 12:26 PM)
another question, isn't the head gasket failure will cause the engine oil to become milo color; or radiator coolant to become milky? coz i always checked engine oil, no milo color except usual dirty-gold brown, and radiator coolant was clear red (due to the coolant i used).
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my head gasket not blown only wrapped a little and thats the problem.
they go by the book and said no water in engine oil and radiator water is clean no contaminant so they concluded head gasket is okay
TSimperialrealcs
post Jan 13 2018, 01:30 PM

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QUOTE(andrekua2 @ Jan 13 2018, 06:01 AM)
You voided your warranty, simple as that. Not that they didn't want to help you claim. I bet they probably used that standard reply anything could happened because you're trying to make it sounds reasonable to proceed with the claim because of the low mileage.

Anyway I had my fair share of problem with Hyundai SD and it's service partners. Not that the car was bad. The attitude of these SA are just fuck up. I did get my ac problem fixed by writing a feedback to Hyundai Korea and then totally ignore SD calls to help me rectify my problem. Surprisingly a month later, sc told me I had a compressor recall when I sent there for servicing. He was surprised as hell because he's the same fuck up that told me its normal for aircon to be not cold (It's actually hot for my case) when car is stationary. Rest is history. Car is good, personnel are bad.

It didn't stop me from buying another Korean though but I bought KIA (the Hyundai is a company provided car) and is much happier with the personnel even though they might not have the establishment like SD.
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true enough. while i try hard to replenish the lost fluid with RO water, they just use tap water lol. sakit hati
TSimperialrealcs
post Jan 14 2018, 04:05 PM

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QUOTE(hjack @ Jan 14 2018, 01:29 PM)
If you wanna augue about warranty, well, perodua  manual did clearly stated if missed the first 3 services warranty is void. No mention of missing regular one will void though.
So you should start reading your hyundai manual.
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nah im just arguing that thr block shouldnt suffer such defect even if i did not service. im even willing to pay for head gasket replacement etc prior to finding out the block was damaged as well
TSimperialrealcs
post Jan 15 2018, 08:43 AM

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QUOTE(speedy3210 @ Jan 14 2018, 09:45 PM)
from the video, seems like plain water was gushing out. were you using any coolant before this happened? when was the last time you changed you coolant?
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after change thermostat, mech ask to monitor water first by refilling tap water only. if no prob then flush a little and add back coolant.

QUOTE(kluseng @ Jan 14 2018, 09:56 PM)
I've never opened my radiator cap when the engine is running. But the water is pumped under pressure so why wouldn't it splash out?
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it should slowly leak out, not like a volcano

QUOTE(herojack41 @ Jan 14 2018, 10:03 PM)
1. You day 1 know about korea car reliability? stop b1tching that much.
2. You missed the schedule, they have all means to deny you any warranty claim.
3. padan muka, siapa suruh beli korea?nak unique nak cantik. thats what you got
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1. i used to own hyundai accent, hyundai matrix and now hyundai elantra. except the current elantra, the other 2 was okay without engine problem except higher fuel consumption. if u dont own the car i guess u got no right to comment on reliability based on purely hearsay as typical malaysian always do. laugh.gif

2. understood and i also did say i even willing to pay for head gasket and thermostat replacement due to acknowledging the car was out of warranty but the block issue had taken me abackand i was just trying my luck bitching with hyundai. anyway fyi i already consented to have the block repaired and the car should be out by this week, all on my own cost as i still can afford it.

3. as a 3x korean car owner for over 15years period, no i did not regret not feel padan muka at all. even the new honda city turbo full of problem and no guarantee any other car will be problem free
TSimperialrealcs
post Jan 15 2018, 11:29 AM

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QUOTE(mcchin @ Jan 15 2018, 10:15 AM)
this one point

can you explain on the point of view of the car manufacturer, on what grounds that they should still consider the engine block issue is with them?

low mileage? yes provable

wife drive carefully for one year? unless you have 8765.81277 hours of the drive for them to accept the car was not abused

how can they be sure whats you claimed is true? that not servicing WILL NOT cause the problem?

take yourself out of the equation

think your self as the service center boss
would you easily take up responsibility of your principal
when there is some clear cut violation to the rules set by your principal?

I am happy for you that you have a solution to your problem
but your case seems to me is a bit petty on your side
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yep, no solid evidence but even hyundai guy say no oil change shouldnt caused block damage LOL.


QUOTE(unitron @ Jan 15 2018, 10:58 AM)
not the first time i heard this, mostly women drivers, of course i got cases of male friends also same case.
one guy didn't know there is such thing as gearbox fluid, the car entire life never changed the gear oil  doh.gif
But your radiator and thermostat repair not done by Hyundai right ? It was done by other workshop.
To me even if you manage to argue the long service interval, SD SC can said the damage is cooling system related and that repair not done by them
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yes because i thought the warranty was over.
anyway i did not end up arguing about the warranty and had it repaired anyway. maybe next year can change new car LOL


This post has been edited by imperialrealcs: Jan 15 2018, 11:30 AM
TSimperialrealcs
post Jan 16 2018, 09:05 AM

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QUOTE(herojack41 @ Jan 15 2018, 05:34 PM)
My apology for my harsh reply I tot this tered is in /k

I isn't hearsay whereby all my cousin and friends that own Korean have multiple problem and non from Japs beside wear and tear. Another side note all of them are staying away after the nightmare it gave them

If Korean would have reliable as Japs . It is no brainer to choose them as everything they gave is much better than Japs.

Addition....I never know honda city got turbo. Mau cari Jap car problem also get the rite model la
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well here's the thing. ppl exp is very bad statistic for your own information. normally they wanted to defend their brand and purchase decision thus did not tell the full story. i myself is in automotive business, i got my source of info based on statistic from mechanic, and spare part dealers, not end user who tend to be bias.

As i said earlier, besides fuel consumption, i never had any mechanical drivetrain failure with my koreans. yes nitty bitty noise does came out but it can be solve easily. reliability wise, it was consumed with nationwide perception that korean would be inferior and it has been ingrained in their mind that it is true whereas most of the people who agreed dont even own a korean.

btw the city civic is just a quick typo. no need to raise the issue at all. u know what i meant
TSimperialrealcs
post Jan 16 2018, 09:52 AM

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QUOTE(netmatrix @ Jan 16 2018, 09:31 AM)
When you do not change the engine oil, basically those special chemicals in the engine oil that resists heat, does cleaning, lubricating are all degraded or gone. No different to having cooking oil inside.

Modern engines are bad in this department. They are manufactured at high material tolerances that a little deviation can cause failure. For them its accuracy . For everyone means you have to follow service schedule. Else when it fails it will fail.

Cannot think the old way where little failure in engine will result in engine replacement. Almost no company uses cast iron for engine anymore. Everyone is aluminium. Lighter, but prone to fracture than iron.

The point is, the damage is not caused by mechanical failure or defect. It is caused by degraded engine oil that caused the engine not to lube properly and heat killed everything from pistons, cylinder walls, gaskets & warped the head.
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no this was not caused by engine oil. confirmed by hyundai sa. otherwise you will see more uniform damages across the engine instead of just 1 particular part. the piston ring, piston, conrod and others were deemed to be in good condition by SA.
TSimperialrealcs
post Jan 16 2018, 09:53 AM

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QUOTE(unitron @ Jan 16 2018, 09:50 AM)
I have a theory, of course could be completely wrong.

Do you know how when you boil water, there's a lot of bubbles, that is from dissolved gases in the water.
I think the same is happening maybe.
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no boiled water will bubbling and burst like in my video hahaha.

TSimperialrealcs
post Jan 16 2018, 02:40 PM

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QUOTE(netmatrix @ Jan 16 2018, 09:56 AM)
Also was there coolant used in the first place? I doubt the car never came with coolant. And you know coolant raises the water boiling temp so bubbles will not form. If you use just water, those bubbles will accumulate air inside the system. And air is proven not to be a good heat transfer medium than water.
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i already answered as to why the water look clear.
it got to do with testing the system for leakage before pouring expensive coolant and waste it unnescessarily

TSimperialrealcs
post Jan 16 2018, 02:56 PM

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oh not sure if it helps but fyi, i use Pennzoil Velocity 5W30 Engine oil. Fully synthetic

TSimperialrealcs
post Jan 16 2018, 04:15 PM

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QUOTE(seng mah @ Jan 16 2018, 03:39 PM)
If void warranty, TS cannot claim already. Korean car spare parts are expensive in Malaysia....
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not really. if compare ori and new, the price comparable wit japs.
if 3rd party then yes, jap cheaper


 

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