This is where you are misconceived. It is the drivers who are paying Crap Salary. It is a mutual agreement between the rider and Driver. Lets be clear, this is how it is:
Rider -> Grab -> Driver // Grab acts only as a facilitator in the middle to match driver and riders. Truth be told, rider NEEDS a private hire which they pay to driver for their service. Then because Driver uses the app to find riders, they pay 20-25% commission to Grab as a token for using their services.
As such, Grab shouldn't be imposing so much rubbish rules as with all other apps, DRIVERS are their customers and RIDERS are ours.
Remember, you are not a slave to Grab, you always have a choice (not yet for now). Grab needs you more than they need riders. Riders are always going to be there, since Taxis are much hated now, even foreigners and tourist uses Grab or E-hailing now a days. Riders will always be choosing between the apps, so its up to the apps to make it more lucrative for us to use them. Think of them as a gaming app or a shopping app from your perspective, are you a slave to the game? At the end of the day, when your tired and bored you just hop onto another app and try again. Grasp this concept and you will feel better driving, and more confident in complaining about what Grab does to you ahha.
my thought exactly..