QUOTE(whiskkid001 @ Feb 23 2018, 05:10 PM)
Oh. Be careful with the tap. Sometimes you meant to tap pick up but u tapped twice then it went to drop etc etc. Dear Grab coders, if you are reading this perhaps move the placement of DROP OFF and PICK UP button between right and left to avoid the mistakes?
Couldn't agree more with you there.
This recent Saturday I received a ping from Mines to somewhere for RM 7. I accidentally tapped on the button twice and out of panic I tapped the button again for the third time and it showed I have dropped the rider off at his destination, and I didn't even move from my location at that time. I sent a message to the rider telling him that I've made a mistake and that I was on the way. I was at KTM Serdang at that time. Reached the pup in 4 minutes but the rider wasn't even there. I made a no-show report to the CS and told them the whole story. They appreciated my effort for telling the truth but they couldn't do anything about the deducted commission.
Funnily enough, last night I picked up a rider from IOI City Mall and she accidentally cancelled the ride while she was in my car. She apologized and said to just send her to her place. She paid RM 17 according to Grab's price. 100% went into my pocket ππ€
By the way I encountered a very unpleasant trip on that same Saturday night. Picked up two riders from APU TPM and sent them to Bukit Bintang. One of the riders keep on pushing my seat, maybe because he's tall but at least he should have the decency to stretch his legs to the side. I'm driving an Exora and it is doable. His friend even asked me if he could light a smoke in the car. What the hell man. I immediately made report to Grab after dropping them off and to my suprise, Grab CS told me they will be monitoring that rider's account before proceeding for deactivation. Hurray for the driver I guess?
This post has been edited by bojed: Feb 26 2018, 11:13 PM