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> Shopee Deals, Codes & Discussion V1, Let's share anything interesting!

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dextrouzst
post Aug 24 2018, 05:12 PM

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QUOTE(n8210 @ Aug 24 2018, 04:50 PM)
As long as seller update the system, but never physically send the item, then I think you need to inform shopee to cancel already. Cos you must understand, once there is an update of tracking number, then it starts involve one more party. So shopee will be extra careful here, whether seller did not send or delivery company did not deliver. Anyway, when I say shopee... I mean the computer system. No actual officer will be going thru individual order and monitor them one by one... Buyer must report of any disputes. Only the computer system is monitoring, so you must alert them if have problem.
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Thanks for the info. For my case above it's already settled. Seller later send the item TWO WEEKS later. Means after I paid, seller does not update any status, gives tracking number, chat or email for two weeks.

If I'm not mistaken, once you paid, there is a date given saying something like "if seller does not send by 3/8/2018, the order will be cancelled". I thought this is automatic without me having to tell shopee about this but as you say, i might need to alert them regarding that.

Anyway, thanks for the reply again.
WiLeKiyO
post Aug 24 2018, 06:09 PM

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Damn Xiaomi PM me to request cancellation because item OOS. should I wait for system to cancel?
Min Hyo
post Aug 24 2018, 06:57 PM

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recently i bought few powerbanks from shoppee seller, it turns out not an ori products, so i cliks refund button . now waiting for seller to respond . what will happen if seller never respond by certain date? will i get back the refund automatically or i need to request again from shoppee?
soulz69
post Aug 24 2018, 07:15 PM

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QUOTE(WiLeKiyO @ Aug 24 2018, 06:09 PM)
Damn Xiaomi PM me to request cancellation because item OOS. should I wait for system to cancel?
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Mi 8? Just wait for system to cancel if you have money.
Let them get penalty
fkinmeng
post Aug 24 2018, 07:42 PM

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QUOTE(Min Hyo @ Aug 24 2018, 06:57 PM)
recently i bought few powerbanks from shoppee seller, it turns out not an ori products, so i cliks refund button . now waiting for seller to respond . what will happen if seller never respond by certain date? will i get back the refund automatically or i need to request again from shoppee?
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I think you missed out on one thing, you better hope they don't reject the refund request.
n8210
post Aug 24 2018, 07:51 PM

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QUOTE(Min Hyo @ Aug 24 2018, 06:57 PM)
recently i bought few powerbanks from shoppee seller, it turns out not an ori products, so i cliks refund button . now waiting for seller to respond . what will happen if seller never respond by certain date? will i get back the refund automatically or i need to request again from shoppee?
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Since there are no other details available, so just a general discussion.. I would advice that you check with seller, explain why you believe it is not genuine, see what they say. If in the end, you insist you are right, item is fake, then only dispute officially. Cos in the end, shopee is not there to decide what is real what is fake. Shopee is a platform, for buyer seller to meet on a common ground, to agree on a same topic. Shopee therefore, usually would ask, have you contacted seller to discuss the matter yet? etc...
duhduh1234
post Aug 24 2018, 07:56 PM

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I am planning to buy (~RM100), any preparations and advice?

n8210
post Aug 24 2018, 07:59 PM

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QUOTE(duhduh1234 @ Aug 24 2018, 07:56 PM)
I am planning to buy  (~RM100), any preparations and advice?
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Buy what? If possible try to select from sellers with many good reviews, not 5* rating only. Some reviews reveal more than what we think it is, but still get 5* rating.
duhduh1234
post Aug 24 2018, 08:06 PM

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QUOTE(n8210 @ Aug 24 2018, 07:59 PM)
Buy what? If possible try to select from sellers with many good reviews, not 5* rating only. Some reviews reveal more than what we think it is, but still get 5* rating.
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Thanks for answering
replacement battery for phone,Mi 4i
It has no rating and comment at all but the seller also sell at Lazada and has better rating there.

This post has been edited by duhduh1234: Aug 24 2018, 08:06 PM
Min Hyo
post Aug 24 2018, 08:10 PM

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QUOTE(wo0ho0o @ Aug 24 2018, 07:41 PM)
Better call shopee asap
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already done that in the first place

QUOTE(fkinmeng @ Aug 24 2018, 07:42 PM)
I think you missed out on one thing, you better hope they don't reject the refund request.
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shoppee say wait for respond on seller site by 28/8/2018


QUOTE(n8210 @ Aug 24 2018, 07:51 PM)
Since there are no other details available, so just a general discussion.. I would advice that you check with seller, explain why you believe it is not genuine, see what they say. If in the end, you insist you are right, item is fake, then only dispute officially. Cos in the end, shopee is not there to decide what is real what is fake. Shopee is a platform, for buyer seller to meet on a common ground, to agree on a same topic. Shopee therefore, usually would ask, have you contacted seller to discuss the matter yet? etc...
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already told seller but still no get any reply even though i believe the seller should have seen my text. the product definely not genuine after i check with pineng website. i personally own a genuine one so i can differentiate the differences.
n8210
post Aug 24 2018, 08:47 PM

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QUOTE(duhduh1234 @ Aug 24 2018, 08:06 PM)
Thanks for answering
replacement battery for phone,Mi 4i
It has no rating and comment at all but the seller also sell at Lazada and has better rating there.
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That shop have many other products? Other reviews on those products?
WiLeKiyO
post Aug 24 2018, 09:11 PM

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QUOTE(soulz69 @ Aug 24 2018, 07:15 PM)
Mi 8? Just wait for system to cancel if you have money.
Let them get penalty
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I wasted my voucher sad.gif
kohyoubeng
post Aug 24 2018, 09:15 PM

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https://shopee.com.my/Huawei-Nova-2i-(4GB-R...33693.976833744

It was RM739 before shocking sales. During shocking sale, it become RM749. WHY?
soulz69
post Aug 24 2018, 09:18 PM

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QUOTE(WiLeKiyO @ Aug 24 2018, 09:11 PM)
I wasted my voucher sad.gif
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Aww. Shopee cannot create dupe?
duhduh1234
post Aug 24 2018, 09:45 PM

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QUOTE(n8210 @ Aug 24 2018, 08:47 PM)
That shop have many other products? Other reviews on those products?
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Thanks for replying
Overall quite good, 4.8 out 5.0
n8210
post Aug 24 2018, 09:55 PM

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QUOTE(duhduh1234 @ Aug 24 2018, 09:45 PM)
Thanks for replying
Overall quite good, 4.8 out 5.0
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Well, the 4.8 is what I call a rating, which does not mean a lot, considering when seller fails to fulfill order, buyer cannot put a fair rating. So only look at the reviews. Don't get fooled by the rating numbers.
duhduh1234
post Aug 24 2018, 10:19 PM

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QUOTE(n8210 @ Aug 24 2018, 09:55 PM)
Well, the 4.8 is what I call a rating, which does not mean a lot, considering when seller fails to fulfill order, buyer cannot put a fair rating. So only look at the reviews. Don't get fooled by the rating numbers.
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Thanks for replying.
Most of the good reviews seem bot-generated with similar comments
The bad reviews are not that bad but they are different products.
How to return if not satisfied?
n8210
post Aug 24 2018, 10:32 PM

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QUOTE(duhduh1234 @ Aug 24 2018, 10:19 PM)
Thanks for replying.
Most of the good reviews seem bot-generated with similar comments
The bad reviews are not that bad but they are different products.
How to return if not satisfied?
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For this kind of product, it is not easy to return. Best is to chat with seller and get comfortable. If in the end your queries, worries are not address, do consider other sellers. Things that require installation can always be argued that buyer installed incorrectly thus damaging the product. So do all you can to protect yourself.
al_madd
post Aug 24 2018, 11:47 PM

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Etax100 already finished.. Sad
pcdsb
post Aug 25 2018, 12:04 AM

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Guy, wanna ask is it able to cancel my order after seller ship ? can i reject the poslaju delivery ? tq

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