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me vs cyra, agreed on refund but not covering postag
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 Apr 24 2007, 12:27 AM
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#1
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Elite
4,424 posts Joined: Jan 2003 From: Singapore   
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If it were me, i'd just pay for the postage myself
This doesn't seem like the seller did it on purpose, just to handle it nicely i wouldn't mind losing a few bucks After all, the seller too will be losing the same amount There's no clear cut right/wrong here, so if both of u keep refusing to pay the item is most probably gonna be stuck with you forever with no refund  |
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Apr 25 2007, 11:48 PM
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#2
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Elite
4,424 posts Joined: Jan 2003 From: Singapore
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QUOTE(spayre @ Apr 24 2007, 12:18 PM) when u buy a shirt, u can see the size and color, right? no false advertising, right? u can see the item, right? U can touch, evaluate and even test the item before buying... Like it or not, this is the weakness of online purchasingplus, what u mentioned is exchange not refund. if u do an exchange, u waste parking, time , toll and petrol but what u get? the item with satisfaction of your standard. if cyra offered an exchange for a black skirt, then i would not object for handling the postage fee but now, it is a totally different situation cause now it is a refund. which i have to suffer losses due to 1. lack of info given by the supplier to seller (that i need be held accountable for?) 2. cyra should have informed me of the color diff when she got the stock before delivery. if i knew it was brown, i would turn it down and save all the hassle... 3. the customer (me) got a good diff than advertised. And to claim back my money, i need to suffer losses again???  So back to the pic, does that mean that u simply ordered it without stating what color u wanted? If so, you're just as much to blame for not requesting it in black as much as she is for not telling u it's brown (as 1 of them in the pic is actually brown) She could use the same argument that a seller is not responsible if the buyer did not state nor ask clearly before purchasing |
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