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> Epson Dot Matrix Fail Printing, After Latest Windows Update (OS)

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wata
post May 29 2018, 04:23 PM

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Anyone here have occur epson LQ-310 cannot be share to other pc on windows 10?
netmatrix
post May 29 2018, 04:34 PM

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QUOTE(wata @ May 29 2018, 04:23 PM)
Anyone here have occur epson LQ-310 cannot be share to other pc on windows 10?
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Disable firewall. Enable back. Thats what i did to get mine working again. Seems like every new update causes the sharing with password to be enabled.
wata
post May 29 2018, 04:42 PM

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QUOTE(netmatrix @ May 29 2018, 04:34 PM)
Disable firewall. Enable back. Thats what i did to get mine working again. Seems like every new update causes the sharing with password to be enabled.
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from the windows defender security center? Both of the pc too?
netmatrix
post May 29 2018, 05:08 PM

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QUOTE(wata @ May 29 2018, 04:42 PM)
from the windows defender security center? Both of the pc too?
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Yeah. Also check the sharing with password is disabled.
wata
post May 29 2018, 05:21 PM

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QUOTE(netmatrix @ May 29 2018, 05:08 PM)
Yeah. Also check the sharing with password is disabled.
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ok will try it. thanks biggrin.gif
wata
post May 30 2018, 10:17 AM

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QUOTE(netmatrix @ May 29 2018, 05:08 PM)
Yeah. Also check the sharing with password is disabled.
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still not able to connect it. whenever i try to connect it will pop out install driver. after i click install driver will pop out unable to connect it

alrdy tried install manually and connect it still have the same problem
grasie2u83
post May 31 2018, 11:47 AM

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QUOTE(wata @ May 30 2018, 10:17 AM)
still not able to connect it. whenever i try to connect it will pop out install driver. after i click install driver will pop out unable to connect it

alrdy tried install manually and connect it still have the same problem
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I also facing this problem thru share via win 10. Using epson lq-2180. Needs new driver.
wata
post May 31 2018, 12:32 PM

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QUOTE(grasie2u83 @ May 31 2018, 11:47 AM)
I also facing this problem thru share via win 10. Using epson lq-2180. Needs new driver.
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stupid win 10 keep on new updates and create new problems bangwall.gif shakehead.gif
grasie2u83
post May 31 2018, 12:43 PM

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QUOTE(wata @ May 31 2018, 12:32 PM)
stupid win 10 keep on new updates and create new problems  bangwall.gif  shakehead.gif
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Solved my problems by, go to the epson lq-2180 printer properties, “Advanced” tab.
Click “New Driver” and click “Windows Update”.
Wait few minutes to fetch new driver from Microsoft.
If you are in luck, hopefully your new driver is available from the manufacturer list with your specific printer model.
wata
post May 31 2018, 03:19 PM

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QUOTE(grasie2u83 @ May 31 2018, 12:43 PM)
Solved my problems by, go to the epson lq-2180 printer properties, “Advanced” tab.
Click “New Driver” and click “Windows Update”.
Wait few minutes to fetch new driver from Microsoft.
If you are in luck, hopefully your new driver is available from the manufacturer list with your specific printer model.
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no luck cry.gif still cant. dont have lq310

btw thanks for the info smile.gif

This post has been edited by wata: May 31 2018, 03:20 PM
Nando's
post Jun 26 2018, 11:19 AM

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Hi all, anyone here having installation issue on LP-310?

It shows "Unknown Devices" in device manager, i tried to manually update the driver but it shows "The best driver has been installed".


HaN18
post Oct 8 2019, 07:32 PM

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QUOTE(wata @ May 31 2018, 03:19 PM)
no luck  cry.gif still cant. dont have lq310

btw thanks for the info  smile.gif
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manage to fix it? I have the same problem as you, after windows 10 new update my epson LQ310 fail to share to other PC. Whenever i click update driver it show me error 0x00003e3.
wata
post Oct 8 2019, 10:58 PM

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QUOTE(HaN18 @ Oct 8 2019, 07:32 PM)
manage to fix it? I have the same problem as you, after windows 10 new update my epson LQ310 fail to share to other PC. Whenever i click update driver it show me error 0x00003e3.
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i forget what i did to the pc already. its been quite a long time. sry ya sad.gif
TSKeatsan
post Oct 9 2019, 10:50 AM

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QUOTE(HaN18 @ Oct 8 2019, 07:32 PM)
manage to fix it? I have the same problem as you, after windows 10 new update my epson LQ310 fail to share to other PC. Whenever i click update driver it show me error 0x00003e3.
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Have you tried to restart the printer spooler services?

Stop printer spooler services
Uninstall the printer driver
Start printer spooler services
Install the driver

Then share it.

See if this solution works?
HaN18
post Oct 9 2019, 11:20 AM

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QUOTE(wata @ Oct 8 2019, 10:58 PM)
i forget what i did to the pc already. its been quite a long time. sry ya sad.gif
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haha its ok.. i fixed once last time and now this problem come again.. stupid wndows 10 always give problem when there is an update
TSKeatsan
post Oct 9 2019, 11:23 AM

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QUOTE(HaN18 @ Oct 9 2019, 11:20 AM)
haha its ok.. i fixed once last time and now this problem come again.. stupid wndows 10 always give problem when there is an update
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When it comes to LQ310, I always keep the working drivers for Win10. You'll never know what will Microsoft breaks with their each update.

HaN18
post Oct 9 2019, 11:24 AM

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QUOTE(Keatsan @ Oct 9 2019, 10:50 AM)
Have you tried to restart the printer spooler services?

Stop printer spooler services
Uninstall the printer driver
Start printer spooler services
Install the driver

Then share it.

See if this solution works?
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nope.. cant be done, i tried a lot alternative from google and other forum. and now i have to buy a window xp old computer and use it as print server


i tried to turn off firewall too, but its doesnt work too. it keep showing me this

user posted image

so i tried to use other printer to share with the computer , it work like a charm without any issue, only this EPSON LQ310 doesnt work at all.

This post has been edited by HaN18: Oct 9 2019, 11:45 AM
TSKeatsan
post Oct 9 2019, 06:35 PM

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QUOTE(HaN18 @ Oct 9 2019, 11:24 AM)
nope.. cant be done, i tried a lot alternative from google and other forum. and now i have to buy a window xp old computer and use it as print server
i tried to turn off firewall too, but its doesnt work too. it keep showing me this

user posted image

so i tried to use other printer to share with the computer , it work like a charm without any issue, only this EPSON LQ310 doesnt work at all.
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Indeed it's interesting. Found a forum mentioned that disable Trend Micro antivirus and it works.

But for a start, it's most likely some antivirus or any software that replaces Windows application that could interfere with printer driver.

You could actually opt to purchase a cheap printing print server dongle by Tp-link. Google it.

Or alternatively, if your router supports USB printing, that works too as print server.
nocash
post Nov 28 2019, 09:53 AM

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QUOTE(Keatsan @ Nov 17 2017, 09:32 AM)
UPDATED v3

All affected OS should have it's Windows Update fix released by now



KB4055038Windows 7, 8.1
Thanks Eventless for informing.

KB4055254Win10 1703 Build 15063.729
KB4051963Win10 1709 Build 16299.98
------------------------------------------------------------------------------------------------------------------------------------------------------

My site suddenly receives massive calls informing that users are unable to print to Epson Dot Matrix printers.  shakehead.gif

And after a heck load of troubleshooting, and touching stuff,  rclxub.gif I found out that this is due to a Windows update. (wtf?)

Printers I can confirm that are not working after the updates are:

    |Epson LQ-300|
    |Epson LQ-300+ II|
    |Epson LQ310|
    |Epson LX300|
Epson LQ590
Epson LQ680C
Epson LQ690C
    |Epson LQ2180|
    |Epson LQ2190|
    |Epson LQ730K|

Issues

Windows Updates have been issued for Windows 7, 8 and 10 and they are all having the same issue. The updates are:

    |Windows 7| KB4048957 |
    |Windows 8 |KB4048958 |
    |Windows 10 |KB4048952, KB4048953, KB4048954, KB4048955|

After installing this update, some Epson SIDM and Dot Matrix printers cannot print on x86 and x64-based systems.Microsoft and Epson have determined the cause of the issue and are working on a solution. This problem is not related to the printer driver, so installing current or older print drivers will not resolve the issue. Microsoft will provide an update in an upcoming release.

So far, only these updates are messing the with Epson Printer.

Temporary Solution

To get your printers working again, the quickest way is to remove the offending update. The quickest way is to run the following commands in an elevated command prompt:  thumbsup.gif

TAKE NOTE
Win 10 users, please enable system restore before removing KB4048953, KB4048954 or KB4048955. Been getting reports, unable to boot upon reboot. And also, prepare a Win10 ISO to repair in case it fails.

CODE
   wusa /uninstall /kb:4048952 /quiet /warnrestart
   wusa /uninstall /kb:4048953 /quiet /warnrestart
   wusa /uninstall /kb:4048954 /quiet /warnrestart
   wusa /uninstall /kb:4048955 /quiet /warnrestart
   wusa /uninstall /kb:4048957 /quiet /warnrestart
   wusa /uninstall /kb:4048958 /quiet /warnrestart


Edited - Add on Temporarily Prevent Update.


How to temporarily prevent a Windows Update from reinstalling in Windows 10

To temporarily prevent the update from being reinstalled until an updated fix is available, a troubleshooter is available that provides a user interface for hiding and showing Windows Updates and drivers for Windows 10. You can obtain and run the "Show or hide updates" troubleshooter by downloading it from the Microsoft Download Center:

https://support.microsoft.com/en-us/help/31...alling-in-windo
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there many OS win 10 build 1703 / 1803 / 1809 no those update and still unable to print via Epson, how ? reformat pc ?
TSKeatsan
post Nov 28 2019, 10:12 AM

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QUOTE(nocash @ Nov 28 2019, 09:53 AM)
there many OS win 10 build 1703 / 1803 / 1809 no those update and still unable to print via Epson, how ? reformat pc ?
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Have you try to download the latest drivers from Epson website themselves?

I have various dot matrix printers within my organisation using win 10 1803 and 1809 mostly. Don't seems to have issue.

Could you be more specific on what was the issue causing unable to print? Any error code or pop ups or slight hint that could assist in troubleshooting

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