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What is wrong with Celcom, Seriously line disconnect
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TSAlpina
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Sep 25 2017, 11:17 PM, updated 9y ago
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Getting Started

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Call Celcom careline to ask about my rebat. They say cannot give rebat because i did not report to them when the problems occur. Already tell them that how can i report when the line is always cut off... Then they ask me to report at mcmc if i feel dissatisfied.. Report at mcmc already..
Problem with my cellular:
1) When signal turn to 4G i cannot browse internet. 2) Drop calls keeps on happening. 3) When in 3G the browsing is really slow...
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therain01
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Sep 25 2017, 11:21 PM
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Getting Started

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Celcom quality of service in terms of stability has degraded a lot since they first launch the first 38. Things never get consistent after that.
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TSAlpina
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Sep 25 2017, 11:28 PM
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Getting Started

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Today is not a good day for me, got fuck up by bos... Call me like crazy, talk like not even minute then the calls cut off... restart my seven like hundred of times still the same.. and then got scolded by boss again... seriously celcom really fucked me today... ohh and yeah webe is really shit too... f u webe and celcom...
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marinejr
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Sep 25 2017, 11:32 PM
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New Member
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I have quite similar problem too..for example if using waze it keep searching for network even there is stable 4G connection. What I do is create new APN under sim card setting.I put Celcom 4G. Refer this link APN settingEven its similar to 3G setting but my problem solved..no more searching for network.
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theevilman1909
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Sep 27 2017, 04:34 PM
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Celcom quality is down the drain.. same level as U mobile
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rocketaz
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Sep 27 2017, 05:18 PM
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Getting Started

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it goes from bad to worst after the july spectrum reallocation.. probably too many MNVO riding on Celcom network.. Total 7 of them!!! I really can't imagine the congestion. Celcom, XPAX, redONE, onexox, TuneTalk, webe, Altel
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Mr Gray
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Sep 27 2017, 08:02 PM
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QUOTE(Alpina @ Sep 25 2017, 11:17 PM) Call Celcom careline to ask about my rebat. They say cannot give rebat because i did not report to them when the problems occur. Already tell them that how can i report when the line is always cut off... Then they ask me to report at mcmc if i feel dissatisfied.. Report at mcmc already.. Problem with my cellular: 1) When signal turn to 4G i cannot browse internet. 2) Drop calls keeps on happening. 3) When in 3G the browsing is really slow... The reason why I ported out to digi. Celcom is hopeless even in KL city centre. Really can't brain why they haven't solved this problem.
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nexona88
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Sep 27 2017, 08:08 PM
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Celcom really worse services... Complain also still no use.. Many have port out...
Maybe one of reason is too much telco riding on celcom network
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TSAlpina
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Sep 28 2017, 05:31 PM
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Getting Started

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hehhe... funny story happen today... i signed a form for digi and ask for port out... digi salesperson say cannot port out celcom takes time... today celcom person call me and ask me why after so many years ask to port out... i said what do you think before you call me... the girl ask me can re-think about to port out... she will give me good discount and new package...
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theevilman1909
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Sep 28 2017, 06:22 PM
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QUOTE(Alpina @ Sep 28 2017, 05:31 PM) hehhe... funny story happen today... i signed a form for digi and ask for port out... digi salesperson say cannot port out celcom takes time... today celcom person call me and ask me why after so many years ask to port out... i said what do you think before you call me... the girl ask me can re-think about to port out... she will give me good discount and new package... what's the new package? how much discount?
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TSAlpina
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Sep 28 2017, 11:16 PM
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Getting Started

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QUOTE(theevilman1909 @ Sep 28 2017, 06:22 PM) what's the new package? how much discount? i dont know something about celcom first gold whatever the rest i say not interested... i hve makeup my mind to port out... no more celcom shit...
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SUStalzer
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Sep 29 2017, 12:12 AM
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I cant use whatsapp or access whatsapp web with celcom. Anyone experienced the same?
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hitch80
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Sep 29 2017, 10:25 AM
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Even their call forwarding (a very old feature) is on/off. I wanted to add call forwarding /diverting for unanswered call but they never able to assist me as there's always error response - "unexected response from provider". While at the same time I able to setup call forwarding/divert for unreachable/busy
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khainiz94
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Sep 29 2017, 10:38 AM
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Celcom is always like that. 4G is slow and 3G is hopeless. That’s what you get when you give away your bandwidth to many MVNOs.
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Anime in HD
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Sep 29 2017, 11:04 AM
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QUOTE(khainiz94 @ Sep 29 2017, 10:38 AM) Celcom is always like that. 4G is slow and 3G is hopeless. That’s what you get when you give away your bandwidth to many MVNOs. Popular MVNO. Yeah. Onexox = Celcom RedOne = Maxis
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daimGeno
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Sep 29 2017, 11:07 AM
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this past few days has been going crazy slowwww..
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khainiz94
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Sep 29 2017, 11:09 AM
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QUOTE(Anime in HD @ Sep 29 2017, 11:04 AM) Popular MVNO. Yeah. Onexox = Celcom RedOne = Maxis  Celcom got many below TuneTalk, Altel, ...XOX (Got many variants), Webe with their increasing base of customers. Hahaha. Their network suddenly become hell. Even U Mobile ride sharing with Maxis give an overload to Maxis 3G network.
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Anime in HD
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Sep 29 2017, 11:11 AM
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QUOTE(khainiz94 @ Sep 29 2017, 11:09 AM) Celcom got many below TuneTalk, Altel, ...XOX (Got many variants), Webe with their increasing base of customers. Hahaha. Their network suddenly become hell. Even U Mobile ride sharing with Maxis give an overload to Maxis 3G network. Network GG liao..  Stop new MVNO. Nothing good at all with new MVNO.. Package not interesting at all.
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khainiz94
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Sep 29 2017, 11:12 AM
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QUOTE(Anime in HD @ Sep 29 2017, 11:11 AM) Network GG liao..  Stop new MVNO. Nothing good at all with new MVNO.. Package not interesting at all. That is why I am using Digi rite now. They might not be fast but they do provide consistent speeds always. But still impress with Maxis 4G speed. Can get 80 Mbps inside my house.
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ReD_ZoNe18
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Sep 29 2017, 11:16 AM
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New Member
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celcom makin gila. line makin teruk call slalu drop..internet slow.tp caj still mahal kepala bana bapak dia
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sonyfanzz
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Sep 29 2017, 03:37 PM
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QUOTE(Anime in HD @ Sep 29 2017, 11:04 AM) Popular MVNO. Yeah. Onexox = Celcom RedOne = Maxis  Redone is celcom right? I am using one and the signal is shit.
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khainiz94
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Sep 29 2017, 03:47 PM
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QUOTE(ReD_ZoNe18 @ Sep 29 2017, 11:16 AM) celcom makin gila. line makin teruk call slalu drop..internet slow.tp caj still mahal kepala bana bapak dia Baru nak port ke Celcom tapi ramai pulak complain line mcm sampah. So tak jadi la.
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ReD_ZoNe18
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Sep 29 2017, 03:55 PM
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New Member
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QUOTE(khainiz94 @ Sep 29 2017, 03:47 PM) Baru nak port ke Celcom tapi ramai pulak complain line mcm sampah. So tak jadi la. jgn braderrr..jd sampah nnt
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khainiz94
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Sep 29 2017, 03:58 PM
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QUOTE(ReD_ZoNe18 @ Sep 29 2017, 03:55 PM) jgn braderrr..jd sampah nnt I thought they improve their network after leaving them for 1 year but still no improvement. Quite a disappointment.
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herojack41
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Sep 29 2017, 05:23 PM
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QUOTE(khainiz94 @ Sep 29 2017, 11:09 AM) Celcom got many below TuneTalk, Altel, ...XOX (Got many variants), Webe with their increasing base of customers. Hahaha. Their network suddenly become hell. Even U Mobile ride sharing with Maxis give an overload to Maxis 3G network. well.....umobile essentially thrashing maxis network lul. and then government decided to allocate spectrum to umobile. so....umobile is the only MVNO that got out of virtual network to become a real telco. damn BA
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khainiz94
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Sep 29 2017, 05:28 PM
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QUOTE(herojack41 @ Sep 29 2017, 05:23 PM) well.....umobile essentially thrashing maxis network lul. and then government decided to allocate spectrum to umobile. so....umobile is the only MVNO that got out of virtual network to become a real telco. damn BA Hahaha. That is true actually. Really pity for U Mobile.
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SUSAmeiN
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Sep 29 2017, 05:52 PM
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QUOTE(khainiz94 @ Sep 29 2017, 03:47 PM) Baru nak port ke Celcom tapi ramai pulak complain line mcm sampah. So tak jadi la. kalau hang stay dekat menara celcom sana ok la, speed boleh dpt 100mbps. nombor 013 aku dah jadi digi sekarang sejak bulan Jun.
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adiwarna
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Sep 29 2017, 08:10 PM
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I been using xox (celcom mvno) since 2014
so far so good
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nexona88
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Sep 29 2017, 08:28 PM
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QUOTE(Anime in HD @ Sep 29 2017, 11:04 AM) Popular MVNO. Yeah. Onexox = Celcom RedOne = Maxis  RedOne also ride Celcom leh
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DCXW
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Sep 29 2017, 10:39 PM
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Conclusion jangan percaya celcom, lari kalo boleh. Digi U Mobile Maxis welcomes you haha
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a2zextra
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Sep 30 2017, 10:26 PM
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QUOTE(Anime in HD @ Sep 29 2017, 11:04 AM) Popular MVNO. Yeah. Onexox = Celcom RedOne = Maxis  RedOne also using Celcom line.
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powerwoot
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Sep 30 2017, 11:27 PM
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so far so good, tu lagi sorang salesman.
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adiwarna
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Sep 30 2017, 11:34 PM
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QUOTE(powerwoot @ Sep 30 2017, 11:27 PM) so far so good, tu lagi sorang salesman. i'm dealer, i'm user, not experience major problem so ?
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TSAlpina
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Sep 30 2017, 11:49 PM
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Getting Started

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Now Digi!! hehe... Maxis is a big no...
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theevilman1909
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Oct 2 2017, 04:10 PM
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QUOTE(khainiz94 @ Sep 29 2017, 11:09 AM) Celcom got many below TuneTalk, Altel, ...XOX (Got many variants), Webe with their increasing base of customers. Hahaha. Their network suddenly become hell. Even U Mobile ride sharing with Maxis give an overload to Maxis 3G network. so true.. many smaller telco ride Celcom
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khainiz94
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Oct 2 2017, 05:42 PM
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QUOTE(ScorpionDevil @ Oct 2 2017, 05:36 PM) Celcom like having a forum for themselves, any problem can complain on their forum, better than write on here Nah already use them 1 1/2 years ago. Using Celcom for 1 year before this is quite torturing actually. 3G is unusable and 4G is not stable and consistent. Seems not many improvement in terms of stability based on what people said now. And I did test on prepaid recently using my friends no and seems the same. Maybe give time for them to upgrade first.
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adiwarna
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Oct 2 2017, 08:36 PM
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QUOTE(ScorpionDevil @ Oct 2 2017, 05:59 PM) Sometime is depends on location as well..recently quite lot of place are having their line, right? but the celcom forum seems like still new..Do you try before? yes, onexox riding on celcom @cyberjaya, seri kembangan,sepang,teluk intan was okay from my experience
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theevilman1909
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Oct 3 2017, 06:49 PM
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QUOTE(adiwarna @ Oct 2 2017, 08:36 PM) yes, onexox riding on celcom @cyberjaya, seri kembangan,sepang,teluk intan was okay from my experience sure the line okay?? I faced bad connections
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ezekieldavidchong
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Jun 14 2022, 11:29 AM
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QUOTE(theevilman1909 @ Oct 3 2017, 06:49 PM) sure the line okay?? I faced bad connections I too face bad connection
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powerwoot
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Jun 14 2022, 11:43 AM
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QUOTE(ezekieldavidchong @ Jun 14 2022, 11:29 AM) I too face bad connection Replying to the 2017 punya post?
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azhar75
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Jun 14 2022, 12:39 PM
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Kuching rasa muda 5 tahun bila masuk ini bilik ... LOL...
Axiata has long way to go ... keep on changing CEOs... that's why cannot triumph...
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powerwoot
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Jun 14 2022, 01:00 PM
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QUOTE(azhar75 @ Jun 14 2022, 12:39 PM) Kuching rasa muda 5 tahun bila masuk ini bilik ... LOL... Axiata has long way to go ... keep on changing CEOs... that's why cannot triumph... gomen punya pampers, pampering each other.
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a2zextra
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Jun 14 2022, 02:49 PM
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Wierd about Sellkom signal over my area:
- 2G 3 bar to full bar : never gerenti able to send out SMS, USSD, or making call. - 2G less than 3 bar : able to send and receive SMS, USSD or call. - 4G any bar : able to receive SMS but no incoming call, unable to send out SMS, USSD, or call.
While using OneXOX, noticed that while on 4G, able to send out SMS.
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ggdoggycom
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Jun 19 2022, 07:49 AM
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New Member
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celcom is getting worse..really gg
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shaktiv8
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Jun 19 2022, 05:45 PM
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QUOTE(a2zextra @ Jun 14 2022, 02:49 PM) Wierd about Sellkom signal over my area: - 2G 3 bar to full bar : never gerenti able to send out SMS, USSD, or making call. - 2G less than 3 bar : able to send and receive SMS, USSD or call. - 4G any bar : able to receive SMS but no incoming call, unable to send out SMS, USSD, or call. While using OneXOX, noticed that while on 4G, able to send out SMS. celcom is the worst just switch out anything else would be better, even umobile lol
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prosibu
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Jun 19 2022, 08:27 PM
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Celcom has no booster at 1) pavilion bukit jalil 2) 1utama E 3) lalaport 4) tropicana gardens
Not celcom got any wrong. Is those ppl y still using celcom...
If u guys still blindly support celcom while they nvr fill up the blind spot...
U are taking risk that 1) celcom tot their coverage superior and doesn't require improvement 2) other telco who ad invest alot having lacking customer issue which has to shut down the coverage site
In the end, all malaysian having trouble.
Dun support blindly (kampung only celcom got line this kind of statement)
This post has been edited by prosibu: Jun 19 2022, 08:30 PM
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shaktiv8
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Jun 20 2022, 03:04 AM
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QUOTE(prosibu @ Jun 19 2022, 08:27 PM) Celcom has no booster at 1) pavilion bukit jalil 2) 1utama E 3) lalaport 4) tropicana gardens Not celcom got any wrong. Is those ppl y still using celcom... If u guys still blindly support celcom while they nvr fill up the blind spot... U are taking risk that 1) celcom tot their coverage superior and doesn't require improvement 2) other telco who ad invest alot having lacking customer issue which has to shut down the coverage site In the end, all malaysian having trouble. Dun support blindly (kampung only celcom got line this kind of statement) I agree, but most people i know who use celcom say it is because it is bumi company lmao why else would anyone want to be stuck in such bad network?? maybe they assume phone network supposed to be as shit as they experience everyday.
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JLA
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Jun 20 2022, 08:47 AM
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nothing wrong with celcom. it user problem. every telco have some target market. The blue telco claims to achieve an estimated 99% 4G LTE population coverage in 7 states, while increasing 4G LTE population coverage, especially in Sabah, Pahang, Terengganu, Kelantan, Sarawak, Negeri Sembilan, and Kedah. Idham also said “We will also ensure that we continue to invest and make our network services available to all societies, including the most remote areas in Sabah and Sarawak. We want to strengthen the trust of our customers as well as other stakeholders, by staying focused to improve digital connectivity and experiences for Malaysians from all walks of life, driving digital inclusion nationwide.” https://soyacincau.com/2022/03/06/celcom-be...eedtest-awards/This post has been edited by JLA: Jun 20 2022, 08:50 AM
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azhar75
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Jun 20 2022, 09:49 AM
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He won't stay there for long.... next PRU, some1 else will take over... and over... and over... and over .....LOL...
#Kawan_tolong_kawan
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