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 What is wrong with Celcom, Seriously line disconnect

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TSAlpina
post Sep 25 2017, 11:17 PM, updated 9y ago

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Call Celcom careline to ask about my rebat. They say cannot give rebat because i did not report to them when the problems occur. Already tell them that how can i report when the line is always cut off... Then they ask me to report at mcmc if i feel dissatisfied.. Report at mcmc already..

Problem with my cellular:

1) When signal turn to 4G i cannot browse internet.
2) Drop calls keeps on happening.
3) When in 3G the browsing is really slow...


therain01
post Sep 25 2017, 11:21 PM

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Celcom quality of service in terms of stability has degraded a lot since they first launch the first 38. Things never get consistent after that.
TSAlpina
post Sep 25 2017, 11:28 PM

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Today is not a good day for me, got fuck up by bos... Call me like crazy, talk like not even minute then the calls cut off... restart my seven like hundred of times still the same.. and then got scolded by boss again... seriously celcom really fucked me today... ohh and yeah webe is really shit too... f u webe and celcom...
marinejr
post Sep 25 2017, 11:32 PM

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I have quite similar problem too..for example if using waze it keep searching for network even there is stable 4G connection.

What I do is create new APN under sim card setting.I put Celcom 4G.

Refer this link APN setting

Even its similar to 3G setting but my problem solved..no more searching for network.
theevilman1909
post Sep 27 2017, 04:34 PM

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Celcom quality is down the drain..
same level as U mobile
rocketaz
post Sep 27 2017, 05:18 PM

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it goes from bad to worst after the july spectrum reallocation.. probably too many MNVO riding on Celcom network..
Total 7 of them!!! I really can't imagine the congestion.
Celcom, XPAX, redONE, onexox, TuneTalk, webe, Altel
Mr Gray
post Sep 27 2017, 08:02 PM

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QUOTE(Alpina @ Sep 25 2017, 11:17 PM)
Call Celcom careline to ask about my rebat. They say cannot give rebat because i did not report to them when the problems occur. Already tell them that how can i report when the line is always cut off... Then they ask me to report at mcmc if i feel dissatisfied.. Report at mcmc already..

Problem with my cellular:

1) When signal turn to 4G i cannot browse internet.
2) Drop calls keeps on happening.
3) When in 3G the browsing is really slow...
*
The reason why I ported out to digi. Celcom is hopeless even in KL city centre. Really can't brain why they haven't solved this problem.
nexona88
post Sep 27 2017, 08:08 PM

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Celcom really worse services...
Complain also still no use..
Many have port out...

Maybe one of reason is too much telco riding on celcom network
TSAlpina
post Sep 28 2017, 05:31 PM

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hehhe... funny story happen today... i signed a form for digi and ask for port out... digi salesperson say cannot port out celcom takes time... today celcom person call me and ask me why after so many years ask to port out... i said what do you think before you call me... the girl ask me can re-think about to port out... she will give me good discount and new package...
theevilman1909
post Sep 28 2017, 06:22 PM

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QUOTE(Alpina @ Sep 28 2017, 05:31 PM)
hehhe... funny story happen today... i signed a form for digi and ask for port out... digi salesperson say cannot port out celcom takes time... today celcom person call me and ask me why after so many years ask to port out... i said what do you think before you call me... the girl ask me can re-think about to port out... she will give me good discount and new package...
*
what's the new package?

how much discount?
TSAlpina
post Sep 28 2017, 11:16 PM

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QUOTE(theevilman1909 @ Sep 28 2017, 06:22 PM)
what's the new package?

how much discount?
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i dont know something about celcom first gold whatever the rest i say not interested... i hve makeup my mind to port out... no more celcom shit...
SUStalzer
post Sep 29 2017, 12:12 AM

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I cant use whatsapp or access whatsapp web with celcom. Anyone experienced the same?
hitch80
post Sep 29 2017, 10:25 AM

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Even their call forwarding (a very old feature) is on/off. I wanted to add call forwarding /diverting for unanswered call but they never able to assist me as there's always error response - "unexected response from provider". While at the same time I able to setup call forwarding/divert for unreachable/busy
khainiz94
post Sep 29 2017, 10:38 AM

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Celcom is always like that. 4G is slow and 3G is hopeless.
That’s what you get when you give away your bandwidth to many MVNOs.
Anime in HD
post Sep 29 2017, 11:04 AM

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QUOTE(khainiz94 @ Sep 29 2017, 10:38 AM)
Celcom is always like that. 4G is slow and 3G is hopeless.
That’s what you get when you give away your bandwidth to many MVNOs.
*
Popular MVNO. Yeah.

Onexox = Celcom
RedOne = Maxis hmm.gif
daimGeno
post Sep 29 2017, 11:07 AM

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this past few days has been going crazy slowwww..
khainiz94
post Sep 29 2017, 11:09 AM

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QUOTE(Anime in HD @ Sep 29 2017, 11:04 AM)
Popular MVNO. Yeah.

Onexox = Celcom
RedOne = Maxis hmm.gif
*
Celcom got many below
TuneTalk, Altel, ...XOX (Got many variants), Webe with their increasing base of customers.
Hahaha.
Their network suddenly become hell.
Even U Mobile ride sharing with Maxis give an overload to Maxis 3G network.
Anime in HD
post Sep 29 2017, 11:11 AM

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QUOTE(khainiz94 @ Sep 29 2017, 11:09 AM)
Celcom got many below
TuneTalk, Altel, ...XOX (Got many variants), Webe with their increasing base of customers.
Hahaha.
Their network suddenly become hell.
Even U Mobile ride sharing with Maxis give an overload to Maxis 3G network.
*
Network GG liao.. sad.gif
Stop new MVNO.

Nothing good at all with new MVNO..
Package not interesting at all.
khainiz94
post Sep 29 2017, 11:12 AM

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QUOTE(Anime in HD @ Sep 29 2017, 11:11 AM)
Network GG liao.. sad.gif
Stop new MVNO.

Nothing good at all with new MVNO..
Package not interesting at all.
*
That is why I am using Digi rite now. They might not be fast but they do provide consistent speeds always.
But still impress with Maxis 4G speed. Can get 80 Mbps inside my house.
ReD_ZoNe18
post Sep 29 2017, 11:16 AM

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celcom makin gila. line makin teruk
call slalu drop..internet slow.tp caj still mahal
kepala bana bapak dia

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